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Request to understand your emergency support application

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Dear Greenwich Borough Council,

I would like to understand your process please emergency support application

I am without a working over, and a broken washing machine and other things, from a breakdown. Yet I get turned down, how am I supposed to be ever self sufficient if i can not live properly

below is my decline email

Thank you for your emergency support application received 27/1/2020 at 21.19.

Unfortunately as your benefits are all live and in payment we are unable to assist you. Our scheme is primarily for unforeseen one-off emergency incidents, flooring is an excluded item and non-essential something we would not be able to assist with. As for all other items you have requested on your application this is not a new tenancy and you have been in the property for quite a number of years so we would not be able to assist with this either. You could look on website such as free cycle, free bay, ebay, or Argos.

I am sorry we cannot be more helpful on this occasion.

REFLWA66068

I look forward to your reply

Yours faithfully,

J Waldron

foi, Greenwich Borough Council

Dear Ms Waldron

 

Freedom of Information request:  FOI-36472

 

Thank you for your request dated 28 January 2020

 

Your request will be answered by 25 February 2020

 

If you have any queries about this request, please contact me, quoting the
reference number above.

 

Yours sincerely,

 

Jackie Jago

Head of Corporate Services

Corporate Services

Directorate of Communities & Environment

Royal Borough of Greenwich

 

' 020 8921 5044

*   3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ

8 www.royalgreenwich.gov.uk

 

ü Please consider the environment before printing this email

 

 

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