Request for website data.

The request was successful.

Dear Nottingham University Hospitals NHS Trust,

I am writing to you in accordance with the Freedom of Information Act 2000, regarding how users are accessing and interacting with your website.

I would like the following data for 2012 and 2013 so that I can compare figures for both years:

1. The total amount of traffic to the site.
2. The split between desktop and mobile traffic (differentiating between desktop, tablet and smartphone if possible).
3. Bounce rates on desktop vs mobile.

Please let me know if you require any guidance on retrieving this data from your Analytics software, as I will be happy to provide detailed instructions.

Thanks for your time - I look forward to a prompt response.

Yours faithfully,

Scott H

Staton Janet (ICT Services),

Dear Scott

 

Thank you for your email. In order for me to register your Freedom of
Information request I require your surname please

 

Thank you

 

Janet Staton

Freedom of Information Administrator

 

Patient Records Department,B Floor,East Block

ICT Services

Nottingham University Hospitals NHS Trust

Queens  Medical Centre Campus

Nottingham

NG7 2UH

Tel: 0115 9249924 Ext 63100

janet.staton @nuh.nhs.uk

 

Hours of work:

Monday,Tuesday Wednesday 0730 to 1600

Thursday 0730 to 1530

Friday 0730 to 1330

 

 

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Dear Janet,

Thanks for your response. My full name is Scott Hague. Please let me know if you require any further information.

Yours sincerely,

Scott.

Staton Janet (ICT Services),

Dear Mr Hague

 

REF : NUH 19283 FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

 

I acknowledge your request for information about website data. Your
request was received on 12^th June 2014 and we are dealing with it under
the terms of the Freedom of Information Act 2000.

 

Nottingham University Hospitals NHS Trust (NUH) came into being on 1st
April 2006 and assumed responsibility for the services provided by both
the Queen's Medical Centre (QMC) and Nottingham City Hospital NHS Trust
(NCH).

 

In your request you asked for :

 

 

I am writing to you in accordance with the Freedom of Information Act
2000, regarding how users are accessing and interacting with your website.

 

I would like the following data for 2012 and 2013 so that I can compare
figures for both years:

 

1. The total amount of traffic to the site.

2. The split between desktop and mobile traffic (differentiating between
desktop, tablet and smartphone if possible).

3. Bounce rates on desktop vs mobile.

 

 

 

Unfortunately we are unable to identify/locate the information you have
requested from the details you have provided. To help us meet your request
could you please clarify which website you are referring to, do you mean
[1]www.nuh.nhs.uk so that I can process your request. I will not be able
to take this matter further without extra information from you.

 

If you wish to discuss any of the above then please contact me. Please
remember to quote the reference number above in any future communications.

 

If are unhappy with the overall service you have received and wish to make
a complaint, you should write to:

 

Complaints Lead

Nottingham University Hospitals NHS Trust,

Queen’s Medical Centre Campus,

Derby Road,

Nottingham, NG7 2UH.

 

If, after exhausting our internal process, you are still unhappy with the
information received, you may write to:

 

The Information Commissioner’s Office,

Wycliffe House,

Water Lane,

Cheshire, SK9 5AF.

Telephone: 08456 30 60 60 or 01625 54 57 45
[2]www.ico.gov.uk

 

Yours sincerely

 

 

 

Janet Staton

Freedom of Information Administrator

 

 

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References

Visible links
1. http://www.nuh.nhs.uk/
2. http://www.ico.gov.uk/

Staton Janet (ICT Services),

1 Attachment

 

Dear Mr Hague

 

REF: NUH 19283 REEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

 

I am writing in response to your correspondence dated 12^th June 2014
requesting information under the Freedom of Information Act 2000.

 

Nottingham University Hospitals NHS Trust (NUH) came into being on 1st
April 2006 and assumed responsibility for the services provided by both
the Queen's Medical Centre (QMC) and Nottingham City Hospital NHS Trust
(NCH). 

 

Your request for information has now been considered and I am pleased to
be able to answer your questions as follows:

 

·         Please refer to the attached document

 

You are advised that this information is provided in accordance with the
Freedom of Information Act 2000 and is for your personal use.  Any re-use
of this information will be subject to copyright and the Re-Use of Public
Sector Information Regulations (1st July 2005) and authorisation from
Nottingham University Hospitals NHS Trust will be required.  In the event
of any re-use, the information must be reproduced accurately and not used
in a misleading manner.

 

If you have any queries or concerns then please contact me. Please
remember to quote the reference number above in any future communications.

 

If you are unhappy with the response you have received and wish to make an
appeal, you should write to:

 

Head of Assurance

Nottingham University Hospitals NHS Trust

ICT Services, Heathfield House

City Campus

Hucknall Road

Nottingham

NG5 1PB

 

If are unhappy with the overall service you have received and wish to make
a complaint, you should write to:

 

Complaints Lead

Nottingham University Hospitals NHS Trust,

Queen’s Medical Centre Campus,

Derby Road,

Nottingham, NG7 2UH.

 

If, after exhausting our internal process, you are still unhappy with the
information received, you may write to:

 

The Information Commissioner’s Office,

Wycliffe House,

Water Lane,

Cheshire, SK9 5AF.

Telephone: 08456 30 60 60 or 01625 54 57 45
[1]www.ico.gov.uk

 

Yours sincerely

 

 

Janet Staton

Freedom of Information Administrator

 

Sent on behalf of:

Deborah Coombs
Records Manager

ICT Services

Nottingham University Hospitals NHS Trust

Queens Medical Centre Campus

Nottingham

NG7 2UH.

 

Tel: 0115 9249924 Ext. 66838

Email: [2][email address]

 

 

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References

Visible links
1. http://www.ico.gov.uk/
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