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Request for Mersey Gateway Signage correspondence

H Morgan made this Freedom of Information request to Highways England Company Limited

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

We're waiting for H Morgan to read a recent response and update the status.

Dear Highways England Company Limited,

Please provide electronic copies of all correspondence between Highways England Company Ltd and Halton Borough Council, and Highways England Company Ltd and Mersey Gateway Crossings Board Ltd concerning signage and changes to signage on roads controlled by Highways England.

Yours faithfully,

H Morgan

Highways England, Highways England Company Limited

This is an automated response:

 

Thank you for your email to Highways England.

 

If you’re reporting a real time issue which requires immediate attention
please call the Customer Contact Centre on 0300 123 5000. 

 

A map of the roads for which we are responsible can be found here
[1]http://www.highways.gov.uk/publications/... If
the road you’re interested in isn’t on this map it will fall under the
jurisdiction of the local authority.  You can find details of local
authorities using the search facility on the gov.uk website
at: [2]https://www.gov.uk/find-your-local-council

 

If your email does relate to an issue on Highways England's network it
will be passed to the relevant team within Highways England and they will
respond to you within a maximum of 15 working days.

 

If you’ve made a request under the Freedom of Information Act we will
respond to you within a maximum of 20 working days. Your request will be
dealt with in line with government guidelines:
[3]https://www.gov.uk/make-a-freedom-of-inf...

 

Please be advised that emails may be monitored for training and quality
assurance purposes.

 

To help us improve our service please click [4]here to complete a short
survey.

 

Kind regards

 

Highways England Customer Contact Centre.

This email may contain information which is confidential and is intended
only for use of the recipient/s named above. If you are not an intended
recipient, you are hereby notified that any copying, distribution,
disclosure, reliance upon or other use of the contents of this email is
strictly prohibited. If you have received this email in error, please
notify the sender and destroy it.

 

Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[5]https://www.gov.uk/government/organisati... |
[6][Highways England request email]

 

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

 

Consider the environment. Please don't print this e-mail unless you really
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References

Visible links
1. http://www.highways.gov.uk/publications/...
http://www.highways.gov.uk/publications/...
2. https://www.gov.uk/find-your-local-council
https://www.gov.uk/find-your-local-council
3. https://www.gov.uk/make-a-freedom-of-inf...
https://www.gov.uk/make-a-freedom-of-inf...
4. https://www.surveymonkey.co.uk/r/HECCC
5. https://www.gov.uk/government/organisati...
6. mailto:[Highways England request email]

Highways England, Highways England Company Limited

2 Attachments

Dear H Morgan,

 

Thank you for your email to the Highways England Customer Contact Centre
dated 11 October regarding your Freedom of Information request.

 

Your enquiry has been given the reference number 18538886, please quote
this in any future correspondence regarding this issue.

 

Your Freedom of Information request has been referred to the relevant team
within Highways England and they will respond to you within a maximum of
20 working days.

 

If you have any further questions regarding this or any other Highways
England issue please feel free to contact us via our 24 hour Customer
Contact Centre on 0300 123 5000. Alternatively, please e-mail us at
[1][Highways England request email] or access our website
[2]http://www.highways.gov.uk where information on all Highways England
policies and procedures can be found.

 

To help us identify and make improvements to our responses, I would be
very grateful if you could please take our feedback survey by clicking
[3]here:

 

Kind regards

Edwin

 

 

Customer Contact Centre | Advisor

Highways England | National Traffic Operations Centre | 3 Ridgeway,
Quinton Bus. Park | Birmingham | B32 1AF

Email: [4][email address]

Tel:     0300 123 5000

[5]Twit

Highways England Company Limited | Registered Office: Bridge House, 1
Walnut Tree Close, Guildford GU1 4LZ | Registered in England and Wales No.
9346363

[6]cid:image002.jpg@01D332C5.6F9D6B10

 

 

 

Beaumont, Julie, Highways England Company Limited

8 Attachments

Dear Mr Morgan

 

I am writing to confirm that we do hold the information you requested on
11 October 2017 but have decided that some of this information cannot be
disclosed.

 

The information that can be released is:

 

1.    Email titled “Mersey Gateway Bride Tolling Signage”

2.    Email titled “Northwich Signing on M56”

3.    Email titled “A557 Closed NB – VMS request for Saturday July 1 2017
- Done”

4.    Email titled “A557 Closed NB – VMS request for Saturday July 1 2017
- Done”

5.    Email titled “Mersey Gateway Bridge Tolling Signage”

6.    Email titled “Mersey Gateway Bridge Tolling Signage”

7.    Attachment titled “Liverpool John Lennon Airport Signage”

8.    Email titled “M56 Junction 12 Signing”

 

A copy of the above information is attached.  

 

However the following information is being withheld under the exemption in
section 40 of the Freedom of Information Act 2000
 [1]http://www.legislation.gov.uk/ukpga/2000...   :

 

Personal details have been removed from the attached documents.

 

If you are unhappy with the way we have handled your request you may ask
for an internal review. Our internal review process is available at:
[2]https://www.gov.uk/government/organisati...

 

If you require a print copy, please phone the Information Line on 0300 123
5000; or e-mail [3][Highways England request email]. You should contact me if
you wish to complain.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at:

 

            Information Commissioner’s Office

            Wycliffe House

            Water Lane

            Wilmslow

            Cheshire

            SK9 5AF

 

If you have any queries about this letter, please contact me. Please
remember to quote reference number 756045 in any future communications.

 

Yours sincerely

 

Divisional Management Team – Operations Directorate
Highways England | Piccadilly Gate | Store Street | Manchester | M1 2WD
Web: [4]http://www.highways.gov.uk

 

 

 

 

This email may contain information which is confidential and is intended
only for use of the recipient/s named above. If you are not an intended
recipient, you are hereby notified that any copying, distribution,
disclosure, reliance upon or other use of the contents of this email is
strictly prohibited. If you have received this email in error, please
notify the sender and destroy it.

 

Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[5]https://www.gov.uk/government/organisati... |
[6][Highways England request email]

 

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

 

Consider the environment. Please don't print this e-mail unless you really
need to.

References

Visible links
1. http://www.legislation.gov.uk/ukpga/2000...
2. https://www.gov.uk/government/organisati...
3. mailto:[Highways England request email]
4. http://www.highways.gov.uk/
5. https://www.gov.uk/government/organisati...
6. mailto:[Highways England request email]

We don't know whether the most recent response to this request contains information or not – if you are H Morgan please sign in and let everyone know.