Request for languages service information under freedom of information

The request was successful.

Dear North Staffordshire Combined Healthcare NHS Trust,
Hello, can you please kindly provide the following languages service information under freedom of information:
1) Do you provide these services inhouse or outsource to the third party - if outsourced, please name the supplier.
2) when does the current contract for language (interpreting and translation services) expire and are there any extensions left?
3) If expiring in the next 12 months, when will the authority be going to market again to procurement these services and via what channel?
4) Separately by inhouse and outsourced:
- total number of face-to-face, in person assignment and hours completed in 2022
- total number of face-to-face, in person assignment not fulfilled in 2022
- total number of telephone interpreting, minutes completed in 2022
- total number of video interpreting assignment and hours completed in 2022
- total number of BSL, in person or remote assignments and hours completed 2022
5) Who is the senior responsible person for language services at the Trust.

Yours faithfully,

Julie Corrin

FOI Requests (NSCHT), North Staffordshire Combined Healthcare NHS Trust

Dear Sir / Madam

 

Please accept this as acknowledgement of receipt of your request for
information under the Freedom of Information Act 2000.

 

We are processing your request which is due to you within 20 working days 
in accordance with the deadline stipulated by the Act.

 

Kind Regards

 

Lisa Wilkinson

Corporate Governance Manager / Assistant Trust Board Secretary

Rania Mosedale (RLY) NSCHT, North Staffordshire Combined Healthcare NHS Trust

4 Attachments

Dear Julie

 

Please find attached response to your FOI request

 

 

Kind regards,

 

Rania Mosedale

Corporate Governance Administrator

North Staffordshire Combined Healthcare NHS Trust

Lawton House

Bellringer Road

Trentham Lakes South

Trentham

Stoke On Trent

ST4 8HH

 

Website: [1]www.combined.nhs.uk

 

Follow us on Twitter [2]@NSCHT1

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Telephone: 0300 123 1535

[mobile number]

Internal extension: FN

 

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