Request for languages service information under freedom of information
Dear Walsall Healthcare NHS Trust,
1) Do you provide these services inhouse or outsource to the third party - if outsourced, please name the supplier.
2) when does the current contract for language (interpreting and translation services) expire and are there any extensions left?
3) If expiring in the next 12 months, when will the authority be going to market again to procurement these services and via what channel?
4) Separately by inhouse and outsourced:
- total number of face-to-face, in person assignment and hours completed in 2022
- total number of face-to-face, in person assignment not fulfilled in 2022
- total number of telephone interpreting, minutes completed in 2022
- total number of video interpreting assignment and hours completed in 2022
- total number of BSL, in person or remote assignments and hours completed 2022
5) Who is the senior responsible person for language services at the Trust.
Yours faithfully,
Julie Corrin
Dear Julie,
Thank you for your email requesting information relating to languages services.
Your request is being processed under the terms of the Freedom of Information Act and will be answered within twenty working days.
If you have any requirements regarding the format any information should be supplied in e.g. the language to be used, audio, large print and so on, then please let us know.
If you have any queries about this request do not hesitate to contact us quoting the reference number above.
Kind Regards
Freedom of Information / Information Governance
Walsall Healthcare NHS Trust
Walsall Manor Hospital
Tel: 01922 721172 (ext. 5701)
Email: [Walsall Healthcare NHS Trust request email]
Kind Regards,
Rachel Murphy
FOI Co-ordinator
Building 20, New Manor Court
Contactable via email or MS Teams
Walsall Healthcare NHS Trust, Walsall Manor Hospital, Moat Road, Walsall West-Midlands, WS2 9PS.
Dear Julie,
Thank you for your Freedom of Information request. We are pleased to attach our response to your request.
Please do not hesitate to contact us should you have any queries.
Thank you.
Kind Regards
Freedom of Information / Information Governance
Walsall Healthcare NHS Trust
Tel: 01922 721172 (ext. 5701)
Email: [Walsall Healthcare NHS Trust request email]
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