Dear Cheltenham Borough Homes,
I would like to make a Freedom of Information request for copies of the most recent version of the following documents.
Please note that I am requesting the full policies that are used internally by your organisation, not the leaflets or summary versions that are sometimes made available to tenants.
1. Hate crime policy, hate incident policy and/or racial harassment policy
2. Rent arrears policy and/or income management policy
3. Rent setting policy and/or service charge policy
Thank you for your email. I am out of the office until Friday 4 June. If
your mesage is urgent, please resend to:
[email address] or telephone 01242 775044
This email (and any attachments) is strictly confidential and is intended for the use of the addressee only. If you are not the addressee please notify the sender at Cheltenham Borough Homes (CBH) and delete the message and any attachments. Emails are virus checked prior to leaving CBH, however, CBH does not accept any liability for any loss or damage. The security of any information sent by email to CBH cannot be guaranteed. Any information sent to CBH may be copied to Cheltenham Borough Council officials or outside agencies in line with legislation. www.cheltborohomes.org
Cheltenham Borough Homes Ltd
Registered Office: Cheltenham House, Clarence Street, Cheltenham GL50 3JR
Registered in England and Wales No 4587658
Dear Caroline Allen,
On 03 June I submitted a Freedom of Information request for copies of serveral internal policies.
By law Cheltenham Borough Homes should have responded by 01 July.
Please could you let me know what the status of my request is and when I can expect to receive a response.