Dear J. Day,

Thank you for contacting us.

Your enquiry has been received and our Customer Team will respond to your
query as soon as possible. Your ticket number is 48583

We recently received your correspondence and created a ticket for you,
this will allow us to ensure our Customer Team contact you as soon as
possible. Your ticket number is 48583 If you wish to contact us in the
meantime, you can reply to this email.

We will reply to you as soon as possible. However, please be aware that it
is taking up to 40 working days to answer correspondence (although it can
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deadlines for making a legal challenge, please do not wait for our
response.

If you have a new query, you can now contact us by using our new Customer
Contact Form:
[1]https://contact-us.planninginspectorate....

Kind Regards

Customer Team
The Planning Inspectorate

Temple Quay House, 2 The Square, Temple Quay, Bristol, BS1 6PN
[2]https://www.gov.uk/government/organisati...
Twitter: @PINSgov

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Recipients should note that e-mail traffic on Planning Inspectorate
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Planning Inspectorate has taken steps to keep this e-mail and any
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The statements expressed in this e-mail are personal and do not
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DPC:76616c646f72

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Dear J. Day

We aim to respond to all Freedom of Information requests and Environmental
Information requests within 20 working days. However, there may be
instances that may require additional time, in such cases we will notify
you prior. The Planning Inspectorate are consistently working to improve
our services to our customer, and we thank you for your patience and
understanding.

Dear Planning Inspectorate,

Good morning,

Could I please have a copy of the most up-to-date Planning Inspector
Training Manual?
Please could you ensure that all sections are included as I note a similar
request made by A Muscroft (9th January 2024) omitted the 'Permitted
development and prior approval appeals' part.

In addition, please provide the latest version of 'PINS SUITE OF SUGGESTED
PLANNING CONDITIONS – ENGLAND'

Please provide in PDF or other easily readable format.

Yours faithfully,

J. Day

-------------------------------------------------------------------

Please use this email address for all replies to this request:
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show quoted sections

Dear J. Day,

Your ticket 48583 has been updated.

Dear J. Day, 
 
Thank you for contacting the Planning Inspectorate. 
 
Your request has been considered under the Freedom of Information Act
2000. 
 
Please find here attached the Inspector Training Manual (ITM), in three
parts due to size, and the Suite of Suggested Planning Conditions. Both
are watermarked from today, 26th January.
 
The Inspector Training Manual is subject to regular updates, and the
Manual does not constitute Government policy or guidance and does not seek
to interpret Government policy. In the event that there appears to be a
discrepancy between the Manual and national policy / guidance, any
national policy and guidance will be conclusive.
 
As this document is not written for an external audience, many of the
hyperlinks point to our internal systems at the Inspectorate (including
links from one chapter to another), and therefore will not be accessible
to those outside.
 
I also attach a copy of our Information Requests Complaints Procedure with
contact details for the Information Commissioners Office should you
require it.
 
I hope this information is useful.
 
Kind regards, 

Cecile Leblond

Customer Team
The Planning Inspectorate
Temple Quay House, 2 The Square, Temple Quay, Bristol, BS1 6PN
[1]https://www.gov.uk/government/organisati...
Twitter: @PINSgov

[2]Alt Text

[3]PINS [5]ITM [7]Information-request-review-procedure.pdf [9]ITM [11]ITM
suite of 26-1-24_Part1.pdf [8]Information-request-review-procedure 26-1-24_Part3.pdf 26-1-24_Part2.pdf
suggested [6]ITM PDF [10]ITM [12]ITM
Planning 26-1-24_Part1 26-1-24_Part3 26-1-24_Part2
Conditions PDF PDF PDF
-
England.pdf
[4]PINS
suite of
suggested
Planning
Conditions
- England
PDF

Kind Regards
The Customer Team

The Planning Inspectorate
Temple Quay House, 2 The Square, Temple Quay, Bristol, BS1 6PN
[13]https://www.gov.uk/government/organisati...
Twitter: @PINSgov

[14]Please take a moment to review the Planning Inspectorate's Privacy
Notice which can be accessed by clicking this link.

[15]Coronavirus advice image with text saying Hands, Face, Space

Please note that the contents of this email and any attachments are
privileged and/or confidential and intended solely for the use of the
intended recipient. If you are not the intended recipient of this email
and its attachments, you must take no action based upon them, nor must you
copy or show them to anyone. Please contact the sender if you believe you
have received this email in error and then delete this email from your
system.

Recipients should note that e-mail traffic on Planning Inspectorate
systems is subject to monitoring, recording and auditing to secure the
effective operation of the system and for other lawful purposes. The
Planning Inspectorate has taken steps to keep this e-mail and any
attachments free from viruses. It accepts no liability for any loss or
damage caused as a result of any virus being passed on. It is the
responsibility of the recipient to perform all necessary checks.

The statements expressed in this e-mail are personal and do not
necessarily reflect the opinions or policies of the Inspectorate.

DPC:76616c646f72

[16]Environmental advice image with text saying please consider the
environment before printing this email [3EERKW-0DVEP]
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Dear J. Day,

Your ticket 48583 has been updated.

Dear Planning Inspectorate,
thank you for your reply of 26th January but unfortunately your message
did not actually contain the PDF copies just their titles.
Please could you resend?

Yours faithfully,

J. Day

Kind Regards
The Customer Team

The Planning Inspectorate
Temple Quay House, 2 The Square, Temple Quay, Bristol, BS1 6PN
[1]https://www.gov.uk/government/organisati...
Twitter: @PINSgov

[2]Please take a moment to review the Planning Inspectorate's Privacy
Notice which can be accessed by clicking this link.

[3]Coronavirus advice image with text saying Hands, Face, Space

Please note that the contents of this email and any attachments are
privileged and/or confidential and intended solely for the use of the
intended recipient. If you are not the intended recipient of this email
and its attachments, you must take no action based upon them, nor must you
copy or show them to anyone. Please contact the sender if you believe you
have received this email in error and then delete this email from your
system.

Recipients should note that e-mail traffic on Planning Inspectorate
systems is subject to monitoring, recording and auditing to secure the
effective operation of the system and for other lawful purposes. The
Planning Inspectorate has taken steps to keep this e-mail and any
attachments free from viruses. It accepts no liability for any loss or
damage caused as a result of any virus being passed on. It is the
responsibility of the recipient to perform all necessary checks.

The statements expressed in this e-mail are personal and do not
necessarily reflect the opinions or policies of the Inspectorate.

DPC:76616c646f72

[4]Environmental advice image with text saying please consider the
environment before printing this email [3EERKW-0DVEP]
Reverse link: [5]unknown

References

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1. https://www.gov.uk/government/organisati...
2. https://www.gov.uk/government/publicatio...
5. https://contact-us.planninginspectorate....

Dear J. Day,

I am uncertain why you are unable to access/did not receive the PDF
documents as my record shows they were sent.

I am therefore trying to send them via my “personal” work email instead of
through our Customer Team email, please find the documents attached to
this email.

Please do let me know if the issue persists.

Kind regards,

Cecile

Cecile Leblond (She/Her)

Customer Officer, Customer Team

The Planning Inspectorate

[1][email address]

T 0303 444 5505 or 0303 444 5000 (from 9am to 12pm)

[2]Please take a moment to review the Planning Inspectorate's Privacy
Notice which can be accessed by clicking this link.

Please note that the contents of this email and any attachments are
privileged and/or confidential and intended solely for the use of the
intended recipient. If you are not the intended recipient of this email
and its attachments, you must take no action based upon them, nor must you
copy or show them to anyone. Please contact the sender if you believe you
have received this email in error and then delete this email from your
system.

Recipients should note that e-mail traffic on Planning Inspectorate
systems is subject to monitoring, recording and auditing to secure the
effective operation of the system and for other lawful purposes. The
Planning Inspectorate has taken steps to keep this e-mail and any
attachments free from viruses. It accepts no liability for any loss or
damage caused as a result of any virus being passed on. It is the
responsibility of the recipient to perform all necessary checks.

The statements expressed in this e-mail are personal and do not
necessarily reflect the opinions or policies of the Inspectorate.

DPC:76616c646f72

[3]Environmental advice image with text saying please consider the
environment before printing this email

References

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