Request for Information on software purchased

The request was successful.

Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of Information Act,
information regarding the Service’s use of the following software and datasets?

For each can you please detail: The number & types of licenses held, the price of these licenses, and the renewal date or contract length of the licenses held.
1. The product name & provider of your incident recording software
2. The product name & provider of any Hydrant Management software
3. The product name & provider of your risk management software
4. The product name & provider of any geographical information system (GIS) and Gazetteer software
5. The product name & provider of your Mobile Data Terminal software

For Example:
• Hydrant Management Software: Hydra - Airbus, Number of Licenses: 11, Price paid:
o Less than £10,000
o £10,000 to £25,000
o £25,000 to £40,000
o Over £40,000
Please select relevant option above
Next Renewal Date: 01.01.2023 Existing 2 year contract
• GIS Software: SIS Desktop - Cadcorp, Number of Licenses: 4 desktop licenses,
Price paid:
o Less than £10,000
o £10,000 to £25,000
o £25,000 to £40,000
o Over £40,000
Please select relevant option above
Next Renewal Date: 01.03.2025 3 year contract
• Gazetteer Software: Aligned Assets – Singlepoint, Number of licenses: 1 Enterprise license
Price paid:
o Less than £10,000
o £10,000 to £25,000
o £25,000 to £40,000
o Over £40,000
Please select relevant option above
Next Renewal Date 04.04.2023 annual rolling contract

Thank you for your help.
Yours sincerely

Lottie Smith, West Midlands Fire Service

1 Attachment

OFFICIAL

 Ref: FOI22052 

 

Dear Donna Caple, 

 

RE: FREEDOM OF INFORMATION ACT 2000 REQUEST 

 

I can confirm that we have received your request concerning software and
datasets. Your request was received on 5/5/2022 and I am dealing with it
under the Freedom of Information Act 2000.   

Please could you clarify the following question to help us retrieve the
correct information:

'The product name & provider of your risk management software'

Which area of risk management are you referring to?
Please note: Your request is on hold until I receive a response

 

In certain circumstances a fee may be payable and if that is the case, I
will let you know. A fees notice will be issued to you, and you will be
required to pay this before we will proceed to deal with the request. 

 
If you have any queries about this letter, please contact me. Please
remember to quote the reference number above in any future
communications. 

 

Further information concerning Freedom of Information requests can be
found on the Information Commissioner website at either the following
link: [1]https://ico.org.uk/ or at Wycliffe House, Water Lane, Wilmslow,
SK9 5AF. 

Kind Regards,   

  

Lottie Smith  

Data Technician   

Data Management  

West Midlands Fire Service  

Email: [2][email address

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Dear Lottie Smith,

Thank you for your question.
We are referring to building (or site) risk management and the way responsibilities are handled under 7(2)d of the Fire & Rescue Services Act.

Yours sincerely,
Donna Caple

Dear Lottie Smith
Thank you for message.
I replied on the 6 May to this same request that I received on the 5 May but please see reply again below:
We are referring to building (or site) risk management and the way they handle their responsibilities under 7(2)d of the Fire & Rescue Services Act.
Yours sincerely

Lottie Smith, West Midlands Fire Service

OFFICIAL

Hi Donna,

Be assured we received your reply on the 6th May, I am not sure why you have received the same email twice.

Thank you for clarifying the question, we are working to gather the information.

Kind Regards,

Lottie Smith
Data Technician
Data Management
West Midlands Fire Service
Email: [email address]

show quoted sections

Lottie Smith, West Midlands Fire Service

1 Attachment

OFFICIAL

Ref: FOI/22052 

Dear Donna Caple, 

RE: FREEDOM OF INFORMATION ACT 2000 REQUEST 

I am writing to confirm that the West Midlands Fire Service has now
completed its search for the information you requested further to your
freedom of information request. 

Please find below a summary of our findings. 

Request 

information regarding the Service’s use of the following software and
datasets? 
 

For each can you please detail: The number & types of licenses held, the
price of these licenses, and the renewal date or contract length of the
licenses held. 
 

1.      The product name & provider of your incident recording software  

Reply 

SSS Public Safety Ltd (Formerly Capita) 

35 Client Licences 

Please find further information regarding this contract on the West
Midlands Fire Service Website at the following link: 

[1]https://www.wmfs.net/documents/local-tra...

Request 
 

2.      The product name & provider of any Hydrant Management software 

Reply 

We are currently using an in-house system. 

Request 
 

3.      The product name & provider of your risk management software 

Reply 

We are currently using an in-house risk management system. 

Request 
 

4.      The product name & provider of any geographical information system
(GIS) and Gazetteer software  

Reply 

Cadcorp 
SIS Desktop (MapEd) 6 
9 Licenses 

Maintenance runs from 01 Dec 2021 to 30 Nov 2022 

We are currently using an in-house gazetteer software system. 

Request 
 

5.      The product name & provider of your Mobile Data Terminal software 

Reply 

Airbus Defence and Space Ltd 

90 licences 

Please find further information regarding this contract on the West
Midlands Fire Service Website at the following link: 

[2]https://www.wmfs.net/documents/local-tra...

If you have any queries about this Freedom of Information request, please
contact us. Please remember to quote the reference number above in any
future communications.  

For service complaints, issues or comments regarding this request please
contact The Public Relations Department, West Midlands Fire Service, 99
Vauxhall Road, Birmingham, B7 4HW 

Further information concerning Freedom of Information requests can be
found on the Information Commissioner website at either the following
link: [3]https://ico.org.uk/ or at Wycliffe House, Water Lane, Wilmslow,
SK9 5AF. 

Kind Regards,   

  

Lottie Smith  

Data Technician   

Data Management  

West Midlands Fire Service  

Email: [4][email address

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Dear Lottie
Thank you very much for the information.
Yours sincerely
Donna