Request for information on provision of services

A.G Emmanuel made this Freedom of Information request to Trafford Housing Trust

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was refused by Trafford Housing Trust.

Dear Trafford Housing Trust,
I’d like to request some information in regards to the following services.
Listed Services:
a) Laundry equipment supply, maintenance and install.
b) Catering equipment supply, maintenance and install.
c) Fire equipment supply, maintenance and install and provision of Fire Risk Assessments / consultancy.
d) HVAC equipment supply, maintenance and install.
e) Cleaning supplies in regards to laundry detergents, laundry disinfectants, room disinfection solutions
 Request for information on the following:
1)Please confirm your annual spend for the listed services showing a breakdown of contract value and any additional ad-hoc spend for the previous 3 years.
i) Please highlight any credits received or cost deductions made due to poor service for the duration of the contract.

2) Please confirm where services have been won through a tender or bid process or awarded via framework.
i)  Please confirm all suppliers who competed and their scoring following evaluation.
ii)  Please provide a copy of the winning submission and contract in place.
iii) Please confirm the expected retender date.
iv) Please confirm the portal or tender forum you advertise/promote such works through.

3) Please confirm the SLA Levels in place for the listed services.
i) Please confirm the SLA Levels reached by current suppliers for the listed services.

4) Please provide your most recent asset list for the above services.

5) Please confirm the name and contact details of the person responsible for procurement of the above services.

Yours faithfully,

A.G Emmanuel

The Customer Hub, Trafford Housing Trust

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Leigh-Amy Collins, Trafford Housing Trust

7 Attachments

Good Afternoon,


Thank you for your email.


Trafford Housing Trust are not a public body and therefore are not bound
by the Freedom of Information Act.

We do try and respond to requests where the information is readily
available, however we don’t have the resource to gather the information
that you have requested.

Kind Regards,



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