Request for information on provision of services

Response to this request is long overdue. By law, under all circumstances, Thames Valley Police should have responded by now (details). You can complain by requesting an internal review.

Dear Thames Valley Police,
I’d like to request some information in regards to the following services.

Listed Services:
a) Laundry equipment supply, maintenance and install.
b) Catering equipment supply, maintenance and install.
c) Fire equipment supply, maintenance and install and provision of Fire Risk Assessments / consultancy.
d) HVAC equipment supply, maintenance and install.
e) Cleaning supplies in regards to laundry detergents, laundry disinfectants, room disinfection solutions

Request for information on the following:
1)Please confirm your annual spend for the listed services showing a breakdown of contract value and any additional ad-hoc spend for the previous 3 years.
i) Please highlight any credits received or cost deductions made due to poor service for the duration of the contract.

2) Please confirm where services have been won through a tender or bid process or awarded via framework.
i) Please confirm all suppliers who competed and their scoring following evaluation.
ii) Please provide a copy of the winning submission and contract in place.
iii) Please confirm the expected retender date.
iv) Please confirm the portal or tender forum you advertise/promote such works through.

3) Please confirm the SLA Levels in place for the listed services.
i) Please confirm the SLA Levels reached by current suppliers for the listed services.

4) Please provide your most recent asset list for the above services.

5) Please confirm the name and contact details of the person responsible for procurement of the above services.

Yours faithfully,

A.G Emmanuel

Public Access, Thames Valley Police

Thank you for contacting the Joint Information Management Unit.

Please accept this reply as acknowledgement that we have received your enquiry.

Due to the rapidly changing situation with the Covid 19 virus and staffing levels in the department we are unable to promptly respond to emails.

Although every effort will be made to ensure a response is provided within statutory deadlines, due to current circumstances delays may be unavoidable. We apologise for any inconvenience and will endeavour to process your request as quickly as is practicable.

Thank you for your patience and we apologise for any inconvenience caused.

Please see below a link to the relevant area of our force website which may also assist:-

https://www.hampshire.police.uk/rqo/requ...

https://www.thamesvalley.police.uk/rqo/r...

Internal staff - Although we will also aim to get back to you as quickly as possible, please find relevant material on the JIMU intranet/knowzone pages.

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Public Access, Thames Valley Police

1 Attachment

Good morning,

 

Please see attached response to your recent Freedom of Information
request.

 

Kind regards,

 

Sav Mahay | Public Access Officer

Joint Information Management Unit | Hampshire Constabulary & Thames Valley
Police

Internal Telephone: 3006321

Address: Thames Valley Police Headquarters, Oxford Road, Kidlington, OX5
2NX

 

 

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