Request for information on provision of services

The request was partially successful.

Dear Tower Hamlets Homes Limited,
I’d like to request some information in regards to the following services.

Listed Services:
a) Laundry equipment supply, maintenance and install.
b) Catering equipment supply, maintenance and install.
c) Fire equipment supply, maintenance and install and provision of Fire Risk Assessments / consultancy.
d) HVAC equipment supply, maintenance and install.
e) Cleaning supplies in regards to laundry detergents, laundry disinfectants, room disinfection solutions

Request for information on the following:
1)Please confirm your annual spend for the listed services showing a breakdown of contract value and any additional ad-hoc spend for the previous 3 years.
i) Please highlight any credits received or cost deductions made due to poor service for the duration of the contract.

2) Please confirm where services have been won through a tender or bid process or awarded via framework.
i) Please confirm all suppliers who competed and their scoring following evaluation.
ii) Please provide a copy of the winning submission and contract in place.
iii) Please confirm the expected retender date.
iv) Please confirm the portal or tender forum you advertise/promote such works through.

3) Please confirm the SLA Levels in place for the listed services.
i) Please confirm the SLA Levels reached by current suppliers for the listed services.

4) Please provide your most recent asset list for the above services.

5) Please confirm the name and contact details of the person responsible for procurement of the above services.

Yours faithfully,

A.G Emmanuel

Freedom of Information,

Thank you for your email.

 

This Mailbox is no longer in use and is not being monitored.

 

If you wish to make a request for information under the Freedom of
Information Act or Environmental Information Regulation, please follow the
Link below: 

 

https://www.towerhamlets.gov.uk/lgnl/cou...

 

Please do not follow the above link if you have a service request, enquiry
or query regarding any council service as you must raise these directly
with the relevant service(s) concerned.

 

Kind regards

 

 

 

London Borough of Tower Hamlets