Request for GPS Data
Dear Royal Mail Group Limited,
I am writing to request for the GPS data for a delivery, tracking number NJ609390843GB.
Your website showed that this item was delivered on 29/10/2019 at 12.21pm. I would like to refute this, as I don’t recognise the signature, and I wasn’t home at the time. I have filed a denial of receipt case.
My local delivery office told me that this item was delivered to another address in the area.
I would therefore be most grateful if you can provide the GPS data for this delivery. Thank you.
Yours faithfully,
Zhi Yuan Teo
Dear Zhi Yuan Teo
Thank you for bringing the issue below to our attention.
As you are wishing to raise a personal delivery matter it would not be appropriate for us to provide a response via the public forum that is what do they know.
If you could write to us directly at [email address] we can pass your enquiry to our colleagues in customer service who will be able to assist you. Alternatively you can contact them yourself, directly, on 03457 740740.
It should of course be noted that the delivery would have been paid for by the sender and it would be them who would be able to claim for compensation.
We look forward to hearing from you.
Kind Regards
Daniel Tulp
Information Rights and Governance Officer
IRG Team - Sheffield
Classified: RMG – Internal
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