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Request for gght new regulators details

James Allen made this Freedom of Information request to Golden Gates Housing Trust
This authority is not subject to FOI law, so is not legally obliged to respond (details).
This request has been closed to new correspondence. Contact us if you think it should be reopened.

We're waiting for James Allen to read a recent response and update the status.

Dear Golden Gates Housing Trust,
No reply from gght is making it difficult to make a complaint to gght or elevate a complaint without a gght outcome.

If gght would please give details of gght new regulators so an investigation can be logged.

Thank you for your time

Yours faithfully,

Alan J Peck

Customer Service Centre,

Thank you for contacting Golden Gates Housing. We’ve received your email
and will respond within 4 hours during weekdays.

Our normal working hours are Monday to Friday, 8am - 5pm.

Emails received outside of these times will be dealt with the on the
following working day.

Save time, do it online:

Registering for an online account puts all our key services at your
fingertips. You can:
Make payments quickly and easily
View and print your rent statements

The Golden Gates Direct Team

NB: This message is sent from an automated mailbox, please do not reply
directly to this message.

This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error please delete this message and
inform the sender. Any copying, disclosing, using, printing, distributing
or
disseminating it or any information contained in it is strictly
prohibited. Email communication is not secure and therefore the Torus
group cannot
accept responsibility for the contents of this message. Statements and
opinions expressed may not represent those of the Torus group. Nothing in
this email shall bind the Torus group in any contract or obligation.
Messages sent to or received by the Torus group may be monitored for any
lawful purpose.

Torus62 Limited, trading as Torus, is an exempt charity, a registered
provider of social housing and a community benefit society.
Registered in England
Financial Conduct Authority Number: 7826
Registered office: Helena Central, 4 Corporation Street, St Helens
Merseyside WA9 1LD

Helena Partnerships Limited is part of the Torus Group and is an exempt
charity, a registered provider of social housing and a community benefit
society.
Registered in England.
Financial Conduct Authority Number: 7824
Registered office: Helena Central, 4 Corporation Street, St Helens
Merseyside WA9 1LD

Golden Gates Housing Trust Limited is part of the Torus Group and is an
exempt charity, a registered provider of social housing and a community
benefit society.
Registered in England
Financial Conduct Authority Number: 7825
Registered office: Bank Park House, Kendrick Street, Warrington, WA1 1UZ

Torus 62 Commercial Services Limited
Registered in England
Company Registration Number: 05270846
Registered office: Helena Central, 4 Corporation Street, St Helens
Merseyside WA9 1LD

Dear Golden Gates Housing Trust,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Golden Gates Housing Trust's handling of my FOI request 'Request for gght new regulators details'.

Gght should be made to reply.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/r...

Yours faithfully,

James Allen

Customer Service Centre,

Thank you for contacting Golden Gates Housing. We’ve received your email
and will respond within 4 hours during weekdays.

Our normal working hours are Monday to Friday, 8am - 5pm.

Emails received outside of these times will be dealt with the on the
following working day.

Save time, do it online:

Registering for an online account puts all our key services at your
fingertips. You can:
Make payments quickly and easily
View and print your rent statements

The Golden Gates Direct Team

NB: This message is sent from an automated mailbox, please do not reply
directly to this message.

This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error please delete this message and
inform the sender. Any copying, disclosing, using, printing, distributing
or
disseminating it or any information contained in it is strictly
prohibited. Email communication is not secure and therefore the Torus
group cannot
accept responsibility for the contents of this message. Statements and
opinions expressed may not represent those of the Torus group. Nothing in
this email shall bind the Torus group in any contract or obligation.
Messages sent to or received by the Torus group may be monitored for any
lawful purpose.

Torus62 Limited, trading as Torus, is an exempt charity, a registered
provider of social housing and a community benefit society.
Registered in England
Financial Conduct Authority Number: 7826
Registered office: Helena Central, 4 Corporation Street, St Helens
Merseyside WA9 1LD

Helena Partnerships Limited is part of the Torus Group and is an exempt
charity, a registered provider of social housing and a community benefit
society.
Registered in England.
Financial Conduct Authority Number: 7824
Registered office: Helena Central, 4 Corporation Street, St Helens
Merseyside WA9 1LD

Golden Gates Housing Trust Limited is part of the Torus Group and is an
exempt charity, a registered provider of social housing and a community
benefit society.
Registered in England
Financial Conduct Authority Number: 7825
Registered office: Bank Park House, Kendrick Street, Warrington, WA1 1UZ

Torus 62 Commercial Services Limited
Registered in England
Company Registration Number: 05270846
Registered office: Helena Central, 4 Corporation Street, St Helens
Merseyside WA9 1LD

We don't know whether the most recent response to this request contains information or not – if you are James Allen please sign in and let everyone know.