Request for 'comeback complaints' details and responses from SPSO

Jennifer H Allan made this Freedom of Information request to Scottish Public Services Ombudsman

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Jennifer H Allan

Dear Sir or Madam,
In the years 2003 to 2009 the SPSO has received 641 “comeback” complaints from the public about the decisions made by the SPSO.
Please can you provide copies of the “comeback complaints” that were submitted to the SPSO together with the SPSO’s investigation reports and responses to the complainant for the period April 2006 to end of March 2007 under a Freedom of Information request.
The documents released by the SPSO should be redacted in terms of 38 (1)(b) and 26 (a) of the FOISA to protect the complainants identity.

Yours faithfully,
Jennifer H Allan

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Ask, Scottish Public Services Ombudsman

1 Attachment

Dear Ms Allan,

Please find attached our response to your request for information.

Yours sincerely,

Louise Rae
Information Analyst

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