Request for care plan information

The request was successful.

Dear City of York Council,

I am requesting information under the Freedom of Information Act 2000.
• How do you currently handle care planning in your care homes - electronically or on paper?
• If you you’re using electronic care planning, who is the current supplier, what is the value of the contract and when will the contact expire?
• If you use paper for care planning, do you have any plans for public tender within the next 12 months?
• What are the contact details of the procurement officer?

Yours faithfully,

Gina Pyke

foi@york.gov.uk, City of York Council

Thank you for your email. Please note this is an automatically generated receipt to let you know we have received your email.

As we are all facing unprecedented challenges during the Coronavirus (COVID-19) pandemic, please be aware that we may take longer to respond to your request.

For information:
* The timescale for responding to Freedom of Information Act (FOIA) and Environmental Information Regulation (EIR) requests is up to 20 working days. We will contact you promptly if we need you to clarify your request or an extension to complete a public interest test.

* The timescale for responding to requests for a review, for FOIA or EIR responses, is up to 20 working days. You are also able to contact the Information Commissioner, contact details below:

* The timescale for responding to your rights in relation to personal data eg: subject access to records (SAR) request, is up to 1 month. We will contact you promptly if we require further information from you, or an extension.

* The timescale for responding to requests for a review, of responses to your rights regarding personal data, is up to 1 month. You are also able to contact the Information Commissioner, contact details below:

Information Commissioner's Office
Wycliffe House Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number
Fax: 01625 524 510
Or email: [email address]<mailto:[email address]> (please include your telephone number in your email)

Regards
Information governance, complaints and feedback team

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foi@york.gov.uk, City of York Council

Hello #####...

Thank you for your FOI request, received on the 2nd December 2020.

Your request will be dealt with under the Freedom of Information (FOI) procedure, which will mean you are entitled to a response within 20 working days.

However, we will require some confirmation of the request to be clear what you are asking for and to ensure that it is sent to the correct department.

Please clarify if you are asking for care homes that are on care homes which are provided by the CYC.

The 20 working days for compliance with such a request will commence on receipt of this information.

Regards

Information Governance Advisor.
t: 01904 554145 | e: [City of York Council request email]

City of York Council | Information Governance, Complaints and Feedback Team
West Offices | Station Rise | York YO1 6GA
www.york.gov.uk | facebook.com/cityofyork | @CityofYork

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Dear [email address],

By care planning I mean the plans of care provision in case you provide social care support in residential care, supported living, domiciliary care, or similar social care settings. This would encompass risk assessments and support plans such as nutritional care plans, mobility care plans, amongst others which are provided by the CYC.

This might not be relevant if you don't offer social care services as a local authority.

Regards

Yours sincerely,

Gina Pyke

foi@york.gov.uk, City of York Council

Thank you for your email. Please note this is an automatically generated receipt to let you know we have received your email.

As we are all facing unprecedented challenges during the Coronavirus (COVID-19) pandemic, please be aware that we may take longer to respond to your request.

For information:
* The timescale for responding to Freedom of Information Act (FOIA) and Environmental Information Regulation (EIR) requests is up to 20 working days. We will contact you promptly if we need you to clarify your request or an extension to complete a public interest test.

* The timescale for responding to requests for a review, for FOIA or EIR responses, is up to 20 working days. You are also able to contact the Information Commissioner, contact details below:

* The timescale for responding to your rights in relation to personal data eg: subject access to records (SAR) request, is up to 1 month. We will contact you promptly if we require further information from you, or an extension.

* The timescale for responding to requests for a review, of responses to your rights regarding personal data, is up to 1 month. You are also able to contact the Information Commissioner, contact details below:

Information Commissioner's Office
Wycliffe House Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number
Fax: 01625 524 510
Or email: [email address]<mailto:[email address]> (please include your telephone number in your email)

Regards
Information governance, complaints and feedback team

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
Help protect the environment! - please don't print this email unless you really need to.

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foi@york.gov.uk, City of York Council

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Dear Ms Pyke,
 
Please see below the response to your enquiry under the Freedom of
Information Act (FOIA) received on 2^nd December 2020.
 
Please note:
By care planning I mean the plans of care provision in case you provide
social care support in residential care, supported living, domiciliary
care, or similar social care settings. This would encompass risk
assessments and support plans such as nutritional care plans, mobility
care plans, amongst others which are provided by the CYC.
 

 1. How do you currently handle care planning in your care homes -
electronically or on paper?

Electronic and also printed onto paper , stored in  both electronic and
individual files. 
 

 2. If you you’re using electronic care planning, who is the current
supplier, what is the value of the contract and when will the contact
expire?

Self designed, no contract.
 

 3. If you use paper for care planning, do you have any plans for public
tender within the next 12 months?

No
 

 4. What are the contact details of the procurement officer?

The council procurement team can be contacted by:
West Offices, Station Rise, York, YO1 6GA
Email: [1][email address]
 
If you are dissatisfied with our response you have the right to ask for an
independent review of how your enquiry was handled and responded to. This
can be done by contacting us at [2][City of York Council request email] within 40 working days
of receiving your response, stating your reason(s) why you are
dissatisfied.
 
If you remain dissatisfied following the internal review response you can
contact the Information Commissioner, contact details below:
Information Commissioner's Office
Wycliffe House Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a
national rate number
Fax: 01625 524 510
Or email: [3][email address] (please include your telephone number)
 
Yours sincerely,
 
Information Governance Advisor.
t: 01904 554145 | e: [4][City of York Council request email]
 
City of York Council  | Information Governance, Complaints and Feedback
Team
West Offices | Station Rise | York YO1 6GA
[5]www.york.gov.uk | [6]facebook.com/cityofyork | [7]@CityofYork
 
 
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Help protect the environment! - please don't print this email unless you
really need to.

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