Request for a copy of each and every edition of your Ticketing & Revenue Update from the very first edition to the current edition.

Martin Johnson made this Freedom of Information request to Transport for London

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was refused by Transport for London.

Dear Transport for London,

I would like to please request that you attach each and every edition of your Ticketing & Revenue Update from the first edition (issue one) to the current most recent edition. I would preferably like them to be in PDF but any other format is fine if PDF is not possible. Obviously they can be redacted if it is necessary. Thank you very much.

Yours faithfully,

Martin Johnson

FOI, Transport for London

Dear Mr Johnson

 

TfL Ref: 0675-1920

 

Thank you for your request received by Transport for London (TfL) on 4
June 2019 asking for information about our Ticketing and Revenue updates.

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy. 

 

A response will be sent to you by 2 July 2019.

 

We publish a substantial range of information on our website on subjects
including operational performance, contracts, expenditure, journey data,
governance and our financial performance. This includes data which is
frequently asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

Yours sincerely

 

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

 

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FOI, Transport for London

1 Attachment

 

Dear Mr Johnson

 

TfL Ref: 0675-1920

 

Thank you for your request received by Transport for London (TfL) on 4
June 2019 asking for every edition of our Ticketing & Revenue Update from
the first edition (issue one) to the current most recent edition.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy. I can
confirm we do hold the information you require.

 

However, we are refusing your request under section 14(1) of the Act.
After reviewing a sample of our records we consider that providing the
requested information would place an unreasonable burden on TfL. Our
principal duty is to provide an effective transport service for London and
we consider that answering this request would represent a disproportionate
effort. It would be a significant distraction from our work managing the
TfL network, requiring re-allocation of already limited resources and
placing an unacceptable burden on a small number of personnel. We do wish
to clarify that whilst we consider that your request falls under section
14(1) of the FOI Act, this does not reflect a conclusion that it has been
your intention to deliberately place an undue burden on our resources.

 

The Information Commissioner’s Office (ICO) guidance provides the
following examples of a request which may fall under section 14(1):

 

- Imposes a burden by obliging the authority to sift through a substantial
volume of information to isolate and extract the relevant details;

 

- Encompasses information which is only of limited value because of the
wide scope of the request;

 

- Creates a burden by requiring the authority to spend a considerable
amount of time considering any exemptions and redactions.

 

Our view is that the second, and particularly the third of these examples
apply in this instance. There have been 117 issues of our Ticketing &
Revenue Update dating back to May 2005. To review each page in every issue
in order to identify and remove any personal information and make
redactions to information that could endanger the health and safety of
individuals or threaten the security of the network would be a
significant task. Whilst we recognise the requested information will be of
interest to some people, we do not consider that the wider public interest
is served by the diversion of resources that would be necessary to answer
this request.

 

We consider the burden of reviewing and redacting the information would be
disproportionate to the benefit of providing it. Therefore, due to the
wide and unfocused scope of your request, we are refusing it under s.14 of
the FOI Act. If you would like to re-submit a more focused, specific
request then we will, of course, consider it.

 

We apologise that we are unable to assist you on this occasion.

 

Please see the attached information sheet for details of your right to
appeal.

 

Yours sincerely

 

 

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

 

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