Representation

Joerg made this Freedom of Information request to Department for Work and Pensions

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The request was successful.

Dear Department for Work and Pensions,
What guidance prohibits naming a representative over the telephone?

I am in receipt of DLA and wanted to name my representative over the phone but it has been refused to acknowledge despite my identity check.

I would appreciate clarification what law or guidance prohibits that.

Yours faithfully,
Joerg Thieme

DWP freedom-of-information-requests, Department for Work and Pensions

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Operations FOI Requests, Department for Work and Pensions

1 Attachment

 
Dear Mr Thieme,
 
Please find attached the reply to your recent Freedom of Information
request reference number 3517:
 
 
Thank you,
 
DWP Freedom of Information Team
 
 
 
 

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Dear Operations FOI Requests,
Thank you very much for your prompt reply. Does this regulation specificially prohibit naming a representative over the telephone?

Yours sincerely,

Joerg

Operations FOI Requests, Department for Work and Pensions

This is an automated confirmation that your request for information has been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally expect a response within 20 working days.
  
For further information on making Freedom of Information requests please click on the link below.

https://www.gov.uk/make-a-freedom-of-inf...

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Operations FOI Requests, Department for Work and Pensions

1 Attachment

 
Dear Mr Thieme
Please find attached our response to your recent Freedom of Information
request.
 
 
Yours sincerely
 
DWP Central Freedom of Information Team
 
 
 
 

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