Reports of scam calls, emails and letters

Kathryn Emerson made this Freedom of Information request to West Mercia Police

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear West Mercia Police,

I would like to know how many reports of scam calls, emails and letters were reported to the police over the last 3 years.

Of the whole of the west mercia police force area, how many scam calls were reported?

How many of these were related to HMRC?

Of the whole of the west mercia police force area, how many scam emails were reported?

How many of these were related to HMRC?

Of the whole of the west mercia police force area, how many scam letters were reported?

How many of these were related to HMRC?

I would like to know these statistics for 2014, 2015 and 2016 so far

Yours faithfully,

Kathryn Emerson

Information Compliance West Mercia, West Mercia Police

 
Dear Ms Emerson
 
FREEDOM OF INFORMATION REQUEST REFERENCE NO: RFI 7869/16
 
I write in connection with your request for information dated 20th
November 2016 which was received on 21st November 2016.
 
Your request will now be considered in accordance with the Freedom of
Information Act 2000 (the Act).  You will receive a response within the
statutory timescale of 20 working days as defined by the Act, subject to
the information not being exempt or containing a reference to a third
party.  In some circumstances West Mercia Police may be unable to achieve
this deadline.  If this is likely you will be informed and given a revised
time-scale at the earliest opportunity.
 
There may be a fee payable for the retrieval, collation and provision of
the information you request.  If this is the case you will be informed and
the 20 working day timescale will be suspended until we receive payment
from you. If you chose not to make payment then your request will remain
unanswered.
 
Some requests may also require either full or partial transference to
another public authority in order to answer your query in the fullest
possible way. Again, you will be informed if this is the case.
 
Should you have any further enquiries concerning this matter, please write
or telephone the Information Compliance Unit quoting the reference number
above.
 
Yours sincerely
 
Miss L MacKinnon
Information Compliance Assistant
Information Compliance Unit
Hindlip
Warwickshire Police & West Mercia Police
 
 
 

View our new Warwickshire Police and West Mercia Police websites at:
[1]www.warwickshire.police.uk and [2]www.westmercia.police.uk

[3]Join the Special Constabulary and Make the Difference Make the
difference
For more information about becoming a Special Constable,
please visit,

Warwickshire Police: [4]www.warwickshire.police.uk/specialconstables
West Mercia Police: [5]www.westmercia.police.uk/specialconstables

References

Visible links
1. http://www.warwickshire.police.uk/
http://www.warwickshire.police.uk/
2. http://www.westmercia.police.uk/
http://www.westmercia.police.uk/
4. file:///tmp/www.warwickshire.police.uk/specialconstables
5. file:///tmp/www.westmercia.police.uk/specialconstables

Information Compliance West Mercia, West Mercia Police

 
Dear Ms Emerson 
FREEDOM OF INFORMATION REQUEST REFERENCE NO: RFI 7866/16
I write in connection with your request for information which was received
on 21^st November 2016.  Please find below the response to your request:
For the last 3 years, Of the whole of the West Mercia police force area,
how many of the following were reported?
1. Scam calls, scam e-mails, scam letters
REPLY:

2013 2014 2015 Total
Number of scam calls reported. 8 33 43 84
Number of scam emails reported. 4 4 17 25
Number of scam letters reported. 0 4 0 4

 
2. How many of these were related to HMRC?
REPLY: No specific recorded information held in an electronically
searchable format. West Mercia Police do not use this classification and
therefore cannot search upon it.
Action Fraud which has dealt with all Fraud offences since April 2013 does
use classification 'NFIB15 - HM Revenue and Customs Fraud (HMRC)' but this
information is not reported to the Force.
Every effort has been made to ensure that the information provided by our
SSI Department is as accurate as possible.
In addition, It has been noted that you have submitted 3 FOI requests
covering different topics in quick succession in November 2016. Please be
mindful that each request submitted requires the use of police resources
to retrieve, collate and review the information requested and that it
would not be in the public interest for Freedom of Information legislation
to be used for repeated requests, as using police resources in this way
would detract from the core purpose of policing i.e. preventing or
detecting crime and preservation of life
 
Therefore, we are including a warning under Section 14(1) on the basis
that the submission of multiple requests in a short time span, and the
work involved to administer these is a disruptive burden and the
disclosure may not be proportionate to the end product being in the public
interest.
You should be aware that Section 14 1(1) of the Freedom of Information
legislation states that an authority is not obliged to comply with a
request for information if the request is deemed vexatious. Requests are
deemed vexatious if they fit one of more of the following criteria:
 
*The request is designed to cause disruption or annoyance
*The request lacks any serious purpose or value
* The work involved is a disruptive burden
 
Any future requests submitted that are deemed to have no serious purpose
or value or fit any other of the above criteria will be refused under
Section 14(1).
 
Your attention is drawn to the below which details your right of
complaint.
Should you have any further enquiries concerning this matter, please write
or telephone the Information Compliance Unit quoting the reference number
above.
Yours sincerely
 
Mrs R Williams
Information Compliance Unit
Warwickshire Police & West Mercia Police
PO Box 55
Hindlip
Worcester
WR3 8SP
01905 331545 / 331565
 
West Mercia Police in complying with their statutory duty under sections 1
and 11 of the Freedom of Information Act 2000 to release the enclosed
information will not breach the Copyright, Designs and Patents Act 1988.
However, the rights of the copyright owner of the enclosed information
will continue to be protected by law. Applications for the copyright
owner’s written permission to reproduce any part of the attached
information should be addressed to The Force Solicitor, West Mercia Police
Headquarters, PO Box 55, Hindlip, Worcester, WR3 8SP.
COMPLAINT RIGHTS
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decision is incorrect?
You have the right to require West Mercia Police (WMP) to review their
decision.
Prior to lodging a formal complaint you are welcome and encouraged to
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Ask to have the decision looked at again -
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Complaint
If you are dissatisfied with the handling procedures or the decision of
WMP made under the Freedom of Information Act 2000 (the Act) regarding
access to information, you can lodge a complaint with WMP to have the
decision reviewed. WMP must be notified of your intention to complain
within 20 working days of the date of its response to your Freedom of
Information request. Complaints should be made in writing and addressed
to:
West Mercia Police Headquarters
Information Compliance Unit
Hindlip Hall
Hindlip
PO Box 55
Worcester
WR3 8SP
In all possible circumstances, WMP will aim to respond to your complaint
within 2 months.
The Information Commissioner
After lodging a complaint with WMP if you are still dissatisfied with the
decision you may make application to the Information Commissioner for a
decision on whether the request for information has been dealt with in
accordance with the requirements of the Act.
For information on how to make application to the Information Commissioner
please visit their website at [1]https://ico.org.uk/
Alternatively, phone or write to:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
 
Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a
national rate number
Fax: 01625 524 510
 
 
 
 

View our new Warwickshire Police and West Mercia Police websites at:
[2]www.warwickshire.police.uk and [3]www.westmercia.police.uk

[4]Join the Special Constabulary and Make the Difference Make the
difference
For more information about becoming a Special Constable,
please visit,

Warwickshire Police: [5]www.warwickshire.police.uk/specialconstables
West Mercia Police: [6]www.westmercia.police.uk/specialconstables

References

Visible links
1. https://ico.org.uk/
2. http://www.warwickshire.police.uk/
http://www.warwickshire.police.uk/
3. http://www.westmercia.police.uk/
http://www.westmercia.police.uk/
5. file:///tmp/www.warwickshire.police.uk/specialconstables
6. file:///tmp/www.westmercia.police.uk/specialconstables