Replacing lost licence

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john james mummery

Dear Driver and Vehicle Licensing Agency, I have lost my wallet which contained my driving licence. How can I get a replacement licence?

Yours faithfully, John James Mummery

DVLA Contact Centre, Driver and Vehicle Licensing Agency

Dear John James Mummery,

Thank you for your enquiry received on 16/8/2017.
Your case reference number is 00248800.

I am sorry to hear you have misplaced your driving licence.

Since the 8^th June 2015 we no longer issue the paper counterpart with a
full or provisional photocard licence. If you have lost the counterpart
licence only you do not need to take any action.  

The fee to replace a lost driving licence is £20.00.

Unless you have a change of name you can replace your driving licence
quickly and easily using our secure [1]online service. A new licence will
usually arrive within 1 week.

If you would prefer not to apply online please refer to the instructions
below depending on the type of licence you hold.  
 
Telephone
As long as your last driving licence was a photocard licence in the
correct name and address you can apply for a replacement by calling our
Contact Centre on:  

0300 790 6801
Monday to Friday 8.00am to 7.00pm and Saturday 8.00am to 2.00pm

Your new driving licence will arrive within a few days. Please contact us
if you haven’t received it 2 weeks after calling us.  
 
Applying by post
You’ll need to complete an application form. 

You'll need a D1 form for cars or motorbikes, or D2 for lorries and
buses. These can be ordered [2]here.  Alternatively, you can get one from
selected [3]Post Offices® that offer driving licence transactions.

Old Style Paper Licence Holders

• You’ll need to include proof of your identity (please see
advice [4]here)

• There is a £20.00 fee

• You’ll need to include 1 passport standard photograph

Photocard

• If you have changed name you’ll need to include proof of your new name
(please see advice [5]here)

• There is a £20.00 fee

• You don’t need to include a new photograph unless your licence is due
to expire, if you include a new photograph the fee is £17.00

Where should I send the application?
DVLA
Swansea
SA99 1AB

How long will it take?
Please allow up to 3 weeks for your updated licence to be sent to you.

I hope this information is helpful and answers your entire enquiry.

Do not reply to this email. If you wish to contact us again about this
response then please use our [6]reply form link or copy and paste the
following URL in to your browser:

https://live.email-dvla.service.gov.uk/w...

Best Regards
J Pritchard

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We always welcome feedback, [8]click here to complete a feedback survey
New vehicle tax rates for cars registered on or after 1 April 2017.
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References

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1. https://www.gov.uk/change-address-drivin...
2. http://www.gov.uk/dvlaforms
3. http://www.postoffice.co.uk/branchfinder
4. https://www.gov.uk/id-for-driving-licence
5. https://www.gov.uk/id-for-driving-licence
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DVLA Contact Centre, Driver and Vehicle Licensing Agency

Dear Mr. Mummery,

Thank you for your enquiry received on 16/8/2017.
Your case reference number is 00248800.

Thank you for contacting us regarding your last licence.

In order to replace your licence, please follow the advice in our previous
response.

I hope this is of assistance.

Do not reply to this email. If you wish to contact us again about this
response then please use our [1]reply form link or copy and paste the
following URL in to your browser:

https://live.email-dvla.service.gov.uk/w...

Best Regards
J Roberts

[2]DVLA Email Logo

We always welcome feedback, [3]click here to complete a feedback survey
New vehicle tax rates for cars registered on or after 1 April 2017.
Find out more at: [4]www.gov.uk/newvehicletaxrates Follow DVLA on Twitter:
[5]@dvlagovuk

References

Visible links
1. https://live.email-dvla.service.gov.uk/w...
3. [Private link to DVLA survey removed]
4. file:///tmp/
5. https://mobile.twitter.com/dvlagovuk