Information Team Croydon
Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House
7th Floor, Zone B
Croydon
CR0 1EA

Contact: Information Team
[email address]

Dear Ben Smith

Request FOI/10924

Further to your request received on 23/10/2024, we now write with an
update:

The service are working on finalising figures and will unfortunately not
be able to respond until the officer responsible for confirming the
accuracy of the data requested is back from annual leave on the 22nd
November.

We apologise for the time this is taking to process. But rest assured
your request is still receiving attention and we are working to finalise
the response in due course as outlined above.

Once we have this we will immediately send out to you.

We apologise for any inconvenience.

Kind regards,
 

Information Team

Croydon Digital Services

Assistant Chief Executive Directorate

Bernard Wetherill House,

Mint Walk,

Croydon,

CR0 1EA

[1][email address]

[email address]

References

Visible links
1. mailto:[email%20address]

Information Team Croydon
Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House
7th Floor, Zone B
Croydon
CR0 1EA

Contact: Information Team
[email address]

Dear Ben Smith

Request FOI/10924

Further to your request received on 23/10/2024, I confirm that the Council
has now considered your request under the Freedom of Information Act
2000. Specifically, you have requested the following information:

"I am writing to request information under the Freedom of Information Act
2000. Specifically, I would like to know the income generated to Croydon
by Ring Go.

Since the decision to discontinue pay-and-display machines for parking, I
would like to know how much income Croydon Council has received from
RingGo from text messages.

I would appreciate receiving this information for the most recent
financial year available.

If this request exceeds the cost limit set under the Act, please advise if
it would be possible to narrow the scope of the request to ensure it can
be fulfilled within the limit."
 

Please see figures below:

RingGo Text Summary April 2023- September 2024 - £102,076.60

RingGo Text Reminder April 2023- September 2024 - £115,739.65

Total - £217,816,25
 

The Council publishes Access to Information requests and responses on its
online Disclosure Log. (Any request included within this log will be
anonymised appropriately)

To view the Council’s Disclosure Log, please visit our website available
here:

[1]The Freedom of Information (FOI) Act | Croydon Council
(disclosure-log.co.uk)

If you are dissatisfied with the way the Council has handled your request
under the Freedom of Information Act, you may ask for an internal review.
This should be submitted to us within 40 working days of this response.
You can do this by outlining the details of your complaint by:

Email:        [2][email address]

Writing:     Information Team

London Borough of Croydon

Bernard Weatherill House

Floor 7 - Zone B
8 Mint Walk

Croydon, CR0 1EA

Any requests received after the 40 working day time limit will be
considered only at the discretion of the council.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at:

Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF

Yours sincerely,

Information Team

Croydon Digital Services

Assistant Chief Executive Directorate

Bernard Wetherill House,

Mint Walk,

Croydon,

CR0 1EA

[3][email address]

[email address]

References

Visible links
1. https://croydon.disclosure-log.co.uk/
2. mailto:[email%20address]
3. mailto:[email%20address]