Dear Tim

 

Thank you for your request for information regarding relief which we
received on 5/4/19. We have dealt with this as a Freedom of Information
request and I attach a leaflet containing further information about both
your rights and our obligations under this legislation.

 

We are able to provide the following information:

 

Information requested Trust response
Could I please request a copy of your Services Please find attached.
‘Relief Worker Policy’.

(It may be titled something else in your service).

 

This is the policy which sets out how and when
‘Relief Duties’ are allocated to ‘Relief Staff’. 
(including Paramedics/EMTs/ECAs/etc).

 

 

Please note that, under the Re-use of Public Sector Information
Regulations, if you wish to publish or otherwise use this information
besides for your own means, you will need to seek our permission to do so.

 

Please feel free to contact me if you require further clarification of the
information provided, or to discuss any aspect of the way in which we have
responded to your request. 

However, if you are dissatisfied with our response, you also have the
right to make use of the following complaints procedures:

 

In the first instance you may write to the Chief Executive of this Trust

 

Mr Ken Wenman

South Western Ambulance Service NHS Foundation Trust

Abbey Court

Eagle Way

Exeter  EX2 7HY

 

Mr Wenman will then either make arrangements for your complaint to be
reviewed and for the outcome to be communicated to you, or will convene a
panel of Trust Directors to consider an appeal against a decision to
withhold information.

 

If you are unhappy with the response to your complaint, or findings of the
Panel, you can contact the Information Commissioner at:

 

Information Commissioner’s Office,

Wycliffe House,

Water Lane,                                 

Wilmslow,

Cheshire.  SK9 5AF

 

Tel: 01625 545 700

Fax: 01625 524 510

 

Kind regards

 

Clare Lunk | Assistant Information Governance Manager

South Western Ambulance Service NHS Foundation Trust

[1]cid:[email address]

 

Direct Line 01392 261 603 

Web [2]www.swast.nhs.uk

E-Mail [3][email address]

Abbey Court, Eagle Way, Exeter EX2 7HY

 

 

 

References

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2. http://www.swast.nhs.uk/
3. mailto:[email address]