Reliability on the Cotswold Line in 2018

Adrian Beney made this Freedom of Information request to Office of Rail and Road

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Office of Rail and Road did not have the information requested.

Dear Department for Transport,

Please provide me with a list of, or copies of, correspondence you have had with First Great Western in respect of the performance, reliability and general service levels on the Cotswold Line (Oxford - Worcester stations) since January 1st 2018.

Yours faithfully,

Adrian Beney

CCT Contact, Office of Rail and Road

2 Attachments

Dear Mr. Beney,

 

Thank you for your two requests of 3^rdJuly for information regarding the
Cotswold Line.

 

These requests are addressed to the Department for Transport, but have
been sent to the Office of Rail and Road (ORR).

 

Can you please clarify to which organisation you intended to send your
queries.  If the Department for Transport, you should complete their
online form at:
[1]https://www.gov.uk/government/organisati... or
telephone: 0300 330 3000

 

We look forward to your further information.

 

Yours Sincerely,

 

  [3]cid:image006.jpg@01D2E42D.49E632D0 Customer Correspondence Team
One Kemble Street
[2]cid:image002.jpg@01D2E42D.49E632D0
London

WC2B 4AN

0207 282 2000

Web: ORR.gov.uk  Follow us on twitter [4]@railandroad

Our Privacy notice:
[5]http://orr.gov.uk/about-orr/corporate-da...

 

 

  

 

From: Adrian Beney <[FOI #495573 email]>
Sent: Tuesday, July 3, 2018 7:17 PM
To: CCT Contact <[email address]>
Subject: Freedom of Information request - Reliability on the Cotswold Line
in 2018

 

Dear Department for Transport,

Please provide me with a list of, or copies of, correspondence you have
had with First Great Western in respect of the performance, reliability
and general service levels on the Cotswold Line (Oxford - Worcester
stations) since January 1st 2018.

Yours faithfully,

Adrian Beney

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[6][FOI #495573 email]

Is [7][ORR request email] the wrong address for Freedom of
Information requests to Office of Rail and Road? If so, please contact us
using this form:
[8]https://www.whatdotheyknow.com/change_re...

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[10]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
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show quoted sections

Dear CCT Contact,
My apologies, I have sent similar requests to the DfT.
So this is to confirm that it WAS my intention to send them also to you, and I would therefore be grateful for a reply from yourselves.
With apologies for the confusion.
Yours sincerely,
Adrian Beney

CCT Contact, Office of Rail and Road

2 Attachments

Dear Mr. Beney,

 

Thank you for your request of 3^rd July and further email of 6^th July for
information on the reliability and performance levels on the Cotswold Line
since January 2018.

 

We are handling your request under the terms of the Freedom of Information
Act 2000 (the Act). Under the terms of the Act you are entitled to a
response within 20 working days of receipt. We aim to provide a response
no later than 31^st July. If we cannot meet this deadline we will let you
know the reason and also tell you when you can expect a response.

 

If you have any query about this email please contact the Customer
Correspondence Team quoting the above reference.

 

Yours Sincerely,

 

  [2]cid:image006.jpg@01D2E42D.49E632D0 Customer Correspondence Team
One Kemble Street
[1]cid:image002.jpg@01D2E42D.49E632D0
London

WC2B 4AN

0207 282 2000

Web: ORR.gov.uk  Follow us on twitter [3]@railandroad

Our Privacy notice:
[4]http://orr.gov.uk/about-orr/corporate-da...

 

 

 

 

From: Adrian Beney <[FOI #495573 email]>
Sent: Tuesday, July 3, 2018 7:17 PM
To: CCT Contact <[email address]>
Subject: Freedom of Information request - Reliability on the Cotswold Line
in 2018

 

Dear Department for Transport,

Please provide me with a list of, or copies of, correspondence you have
had with First Great Western in respect of the performance, reliability
and general service levels on the Cotswold Line (Oxford - Worcester
stations) since January 1st 2018.

Yours faithfully,

Adrian Beney

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[5][FOI #495573 email]

Is [6][ORR request email] the wrong address for Freedom of
Information requests to Office of Rail and Road? If so, please contact us
using this form:
[7]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[8]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[9]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections

CCT Contact, Office of Rail and Road

2 Attachments

Dear Mr. Beney,

 

I refer to your requests of 3^rd July for correspondence between the
Office of Rail and Road (ORR) and Great Western Railway (GWR) and the ORR
and the Department for Transport (DfT) regarding its performance,
reliability and general service levels on the Cotswold Line (Oxford –
Worcester) since January 2018.

 

Your requests have been considered under the Freedom of Information Act
2000 (FoIA 2000).

 

We have searched our records but could find no information falling within
the scope of your requests.

 

Should you have any further enquiries regarding your request, please
contact the Customer Correspondence Team.

 

Your rights of appeal under the FoIA 2000

 

If you are not satisfied with the way in which your request has been
handled, you have the right to ask for an internal review. Internal review
requests should be submitted within two months of the date of this email,
and should be addressed to the Board Secretariat at:

 

Office of Rail and Road

One Kemble Street

London

WC2B 4AN

 

Email: [1][email address]

 

If you are not content with the outcome of the internal review, you may
apply directly to the Information Commissioner (IC) for a decision.
Generally the IC cannot make a decision unless you have exhausted the
complaints procedure provided by ORR. The IC can be contacted at:

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

[2]Tel:0303 123 1113

Email: [3][email address]

Website: [4]https://ico.org.uk/

 

Yours sincerely,

 

 

  [6]cid:image006.jpg@01D2E42D.49E632D0 Customer Correspondence Team
One Kemble Street
[5]cid:image002.jpg@01D2E42D.49E632D0
London

WC2B 4AN

0207 282 2000

Web: ORR.gov.uk  Follow us on twitter [7]@railandroad

Our Privacy notice:
[8]http://orr.gov.uk/about-orr/corporate-da...

 

 

From: Adrian Beney <[FOI #495573 email]>
Sent: Tuesday, July 3, 2018 7:17 PM
To: CCT Contact <[email address]>
Subject: Freedom of Information request - Reliability on the Cotswold Line
in 2018

 

Dear Department for Transport,

Please provide me with a list of, or copies of, correspondence you have
had with First Great Western in respect of the performance, reliability
and general service levels on the Cotswold Line (Oxford - Worcester
stations) since January 1st 2018.

Yours faithfully,

Adrian Beney

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[9][FOI #495573 email]

Is [10][ORR request email] the wrong address for Freedom of
Information requests to Office of Rail and Road? If so, please contact us
using this form:
[11]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[12]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[13]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections