Refuse collection operations costs and missed bins

Good morning

Thank you for your email.  If you are applying for information under The
Freedom of Information Act 2000 or the Environmental Information
Regulations 2004, your request is being processed and a response will be
sent to you within 20 working days from receipt of your request.  However,
if we require further clarification regarding your request we will contact
you as soon as possible.  We are striving to respond in a timely manner.
However, due to the COVID-19 pandemic, we may be slightly longer in
responding and ask for your patience and understanding.

In the meantime, please accept this as an acknowledgement of your email.

In response to the ongoing situation around COVID-19 Coronavirus, Boston
Borough Council is continually reviewing its operations please visit
[1]www.mybostonuk.com/coronavirus/ for the latest updates on service
disruptions and information.

Kind regards

Customer Services

Boston Borough Council

Website: [2]www.mybostonuk.com / [3]www.e-lindsey.gov.uk  

Facebook: [4]Boston Borough Council  / [5]East Lindsey District Council
Twitter: [6]Boston Borough Council / [7]East Lindsey District Council

Municipal Buildings, West Street, Boston PE21 8QR

show quoted sections

Good afternoon,

Thank you for your information access request received on the 12^th
February 2021 where you asked for information about refuse collection
operations costs and missed bins.

Under Section 1(1)(a) of the Freedom of Information Act 2000 we can
confirm that Boston Borough Council holds some of the information
specified in your request. The information you have requested is detailed
below.

-          The number of households under your care in 2018, 2019 and 2020

2018      We do not hold historical data

2019       We do not hold historical data

20-21     30783

-          The cost of refuse collection operations for 2018, 2019 and
2020

17.18 - £1,279,570.08

18.19 - £1,511,712.77

19.20 - £1,633,104.69

(This includes collections of both residual waste and recycling)

-          The percentage of bins missed during refuse collection rounds
in 2018, 2019 and 2020

2018       We do not hold this information

2019       We do not hold this information

2020      0.05%

We trust that the information above completes your request in full,
however if we  can be of any further assistance, please contact us.  If
you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of the Council’s
decision, you should contact Suzanne Rolfe, Transformation & IT Manager on
01205 314265 or by email at [1][email address]

If you remain dissatisfied with the handling of your request or complaint,
you have a right to appeal to the Information Commissioner at:

The Information Commissioner's Office,

Wycliffe House,

Water Lane,

Wilmslow,

Cheshire

SK9 5AF

Kind regards

Alex Fisher

Freedom of Information Team

Tel: 01205 314200 - Mob: -
Email: [2][email address]

Website: [3]www.mybostonuk.com / [4]www.e-lindsey.gov.uk  

Facebook: [5]Boston Borough Council  / [6]East Lindsey District Council
Twitter: [7]Boston Borough Council / [8]East Lindsey District Council

Municipal Buildings, West Street, Boston PE21 8QR

[9]cid:image002.jpg@01D66434.3BC01790

[10]Email banner footer idea Oct 2020

[11][IMG]

This email may contain sensitive or personal data, please think before
including in any forwarded correspondence.
The information within this email is confidential. It is intended solely
for the addressee and access to this email by anyone else is unauthorised.
Such unauthorised use, disclosure, copying, distribution, any action or
inaction in reliance of it is strictly prohibited and may be unlawful.

If you have received this email in error:

 1. Notify the sender immediately
 2. Do not use or disclose the information in any way
 3. Delete the email from your system

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.mybostonuk.com/
4. http://www.e-lindsey.gov.uk/
5. http://www.facebook.com/BostonBoroughCou...
6. http://www.facebook.com/eastlindseydistr...
7. https://twitter.com/Bostonboro
8. https://twitter.com/EastLindseyDC
11. https://www.mybostonuk.com/rapidtesting/

Thank you for your email.  If you are applying for information under The
Freedom of Information Act 2000 or the Environmental Information
Regulations 2004, your request is being processed and a response will be
sent to you within 20 working days from receipt of your request.  However,
if we require further clarification regarding your request we will contact
you as soon as possible.  We are striving to respond in a timely manner.
However, due to the COVID-19 pandemic, we may be slightly longer in
responding and ask for your patience and understanding.

In the meantime, please accept this as an acknowledgement of your email.

In response to the ongoing situation around COVID-19 Coronavirus, Boston
Borough Council is continually reviewing its operations please visit
www.mybostonuk.com/coronavirus/ for the latest updates on service
disruptions and information.

Kind regards,

Boston Borough Council

[1][IMG]

This email may contain sensitive or personal data, please think before
including in any forwarded correspondence.
The information within this email is confidential. It is intended solely
for the addressee and access to this email by anyone else is unauthorised.
Such unauthorised use, disclosure, copying, distribution, any action or
inaction in reliance of it is strictly prohibited and may be unlawful.

If you have received this email in error:

 1. Notify the sender immediately
 2. Do not use or disclose the information in any way
 3. Delete the email from your system

References

Visible links
1. https://www.mybostonuk.com/rapidtesting/