Refuse collection operations costs and missed bins

The request was successful.

Michael Newberry

Dear Isle of Anglesey Council,

Under the Freedom Of Information Act I would like to request the following data:
- The number of households who received refuse waste collections in 2018, 2019 and 2020
- The cost of refuse collection operations for financial years 2018 - 2019, 2019 - 2020 and 2020 - 2021
- The percentage of bins missed during refuse collection rounds in 2018, 2019 and 2020

Yours faithfully,

Michael Newberry

Thank you for your recent request for information from the Isle of Anglesey County Council.

In accordance with the Freedom of Information Act 2000 and the Environmental Information Regulations 2004, we aim to respond to your request within 20 working days. In some instances we may be unable to achieve this deadline, in which case we will advise you of the likely timescale within which the response will be provided.

Please be aware that the Council may take longer to respond due to staff shortages and the Council’s response to Coronavirus. Thank you for your understanding.

Beryl Jones

Swyddog Gwybodaeth Corfforaethol a Chwynion – Cyngor Sir Ynys Môn
Corporate Information and Complaints Officer - Isle of Anglesey County Council

-----Original Message-----
From: Michael Newberry <[FOI #742635 email]>
Sent: 30 March 2021 10:13
To: FOI <[email address]>
Subject: Freedom of Information request - Refuse collection operations costs and missed bins

Dear Isle of Anglesey Council,

Under the Freedom Of Information Act I would like to request the following data:
- The number of households who received refuse waste collections in 2018, 2019 and 2020
- The cost of refuse collection operations for financial years 2018 - 2019, 2019 - 2020 and 2020 - 2021
- The percentage of bins missed during refuse collection rounds in 2018, 2019 and 2020

Yours faithfully,

Michael Newberry

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Mae'r neges e-bost hon a'r ffeiliau a drosglwyddyd ynghlwm gyda hi yn gyfrinachol ac efallai bod breintiau cyfreithiol ynghlwm wrthynt. Yr unig berson sydd 'r hawl i'w darllen, eu copio a'u defnyddio yw'r person y bwriadwyd eu gyrru nhw ato. Petaech wedi derbyn y neges e-bost hon mewn camgymeriad yna, os gwelwch yn dda, rhowch wybod i'r Rheolwr Systemau yn syth gan ddefnyddio'r manylion isod, a pheidiwch datgelu na chopio'r cynnwys i neb arall.

Mae cynnwys y neges e-bost hon yn cynrychioli sylwadau'r gyrrwr yn unig ac nid o angenrheidrwydd yn cynrychioli sylwadau Cyngor Sir Ynys Mon. Mae Cyngor Sir Ynys Mon yn cadw a diogelu ei hawliau i fonitro yr holl negeseuon e-bost trwy ei rwydweithiau mewnol ac allanol.

Croeso i chi ddelio gyda’r Cyngor yn Gymraeg neu’n Saesneg. Cewch yr un safon o wasanaeth yn y ddwy iaith.

This email and any files transmitted with it are confidential and may be legally privileged. They may be read copied and used only by the intended recipient. If you have received this email in error please immediately notify the system manager using the details below, and do not disclose or copy its contents to any other person.

The contents of this email represent the views of the sender only and do not necessarily represent the views of Isle of Anglesey County Council. Isle of Anglesey County Council reserves the right to monitor all email communications through its internal and external networks.

You are welcome to deal with the Council in Welsh or English. You will receive the same standard of service in both languages.

hide quoted sections

PEMHT, Isle of Anglesey County Council

2 Attachments

Dear Sir,

I refer to your Freedom of Information request dated the 30^th March,
2021.

Please find below the Authority’s response to your requests:-

- The number of households who received refuse waste collections in 2018,
2019 and 2020

 

The Council’s Waste Management Section does not hold this exact number as
it can vary every week depending on the number of householders who present
waste containers. However, the Councils Waste Management Section estimates
that around 34,500 householders use the refuse collection service on
Anglesey.

 

- The cost of refuse collection operations for financial years 2018 -
2019, 2019 - 2020 and 2020 – 2021

 

2018/19 - £2.486m

2019/20 - £2.599m

2020/21 - £2.636m

 

- The percentage of bins missed during refuse collection rounds in 2018,
2019 and 2020

 

2018 - 0.002%

2019 - 0.002%

2020 - 0.004%

 

If you are dissatisfied with any aspect of this response to your request
for information, and / or the decision made to withhold information, you
may ask for an internal review.  Please address your correspondence to the
Customer Care Officer, Legal Services, Council Offices, Llangefni, Ynys
Môn LL77 7TW (e-mail: [1][email address]). The Council is not
obligated to undertake internal reviews which do not satisfy the
requirements of the Code of Practice issued under section 45 of the
Freedom of Information Act 2000. Your request for an internal review will
be considered in accordance with the Code and you will be informed of the
Council’s decision as soon as possible.

 

If you are not content with the outcome of any internal review you have
the right to apply directly to the Information Commissioner, Wycliffe
House, Water Lane, Wilmslow SK9 5AF.  Please note that the Information
Commissioner is likely to expect internal review procedures to have been
exhausted before beginning his investigation

Yours faithfully,

 

 

Helen Jeffery

Swyddog Gofal Cwsmer / Customer Care Officer

Priffyrdd, Gwastraff ac Eiddo / Highways, Waste and Property

Cyngor Sir Ynys Môn / Isle of Anglesey County Council

LLANGEFNI

Ynys Môn / Anglesey

LL77 7TW

Rhif Ffôn /Tel. No:  (01248) 752356

E-bost/E-mail: [2][email address]

  

 

 

 

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Mae'r neges e-bost hon a'r ffeiliau a drosglwyddyd ynghlwm gyda hi yn
gyfrinachol ac efallai bod breintiau cyfreithiol ynghlwm wrthynt. Yr unig
berson sydd 'r hawl i'w darllen, eu copio a'u defnyddio yw'r person y
bwriadwyd eu gyrru nhw ato. Petaech wedi derbyn y neges e-bost hon mewn
camgymeriad yna, os gwelwch yn dda, rhowch wybod i'r Rheolwr Systemau yn
syth gan ddefnyddio'r manylion isod, a pheidiwch datgelu na chopio'r
cynnwys i neb arall.

Mae cynnwys y neges e-bost hon yn cynrychioli sylwadau'r gyrrwr yn unig ac
nid o angenrheidrwydd yn cynrychioli sylwadau Cyngor Sir Ynys Mon. Mae
Cyngor Sir Ynys Mon yn cadw a diogelu ei hawliau i fonitro yr holl
negeseuon e-bost trwy ei rwydweithiau mewnol ac allanol.

Croeso i chi ddelio gyda’r Cyngor yn Gymraeg neu’n Saesneg. Cewch yr un
safon o wasanaeth yn y ddwy iaith.

This email and any files transmitted with it are confidential and may be
legally privileged. They may be read copied and used only by the intended
recipient. If you have received this email in error please immediately
notify the system manager using the details below, and do not disclose or
copy its contents to any other person.

The contents of this email represent the views of the sender only and do
not necessarily represent the views of Isle of Anglesey County Council.
Isle of Anglesey County Council reserves the right to monitor all email
communications through its internal and external networks.

You are welcome to deal with the Council in Welsh or English. You will
receive the same standard of service in both languages.

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