Refuse collection operations costs and missed bins

The request was successful.

Michael Newberry

Dear Ipswich Borough Council,

Under the Freedom Of Information Act I would like to request the following data:
- The number of households who received refuse waste collections in 2018, 2019 and 2020
- The cost of refuse collection operations for financial years 2018 - 2019, 2019 - 2020 and 2020 - 2021
- The percentage of bins missed during refuse collection rounds in 2018, 2019 and 2020

Yours faithfully,

Michael Newberry

Ipswich Borough Council

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Ref No: FOI321090809

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Dear Sir/Madam,

Freedom of Information/ Environmental Information Regulations Request:
Acknowledgement 

Thank you for your request received on 2021-03-30 13:17:59 asking for
information about Waste Collections.

This request has been allocated a reference number of FOI321090809.

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We are dealing with your request under the terms of either the Freedom of
Information Act 2000 or the Environmental Information Regulations 2004,
and in line with the Council's policy and protocols. In some circumstances
a fee may be payable and if that is the case, we will let you know.

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found at:
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[2][Ipswich Borough Council request email] . Please remember to quote the above reference
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Kind Regards

The Information Officer

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Freedom of Information, Ipswich Borough Council

Dear Mr Newberry,

Information request FOI32109809: Further information required

I am writing in regards to your recent request for information, which I received on 30 March 2021. In that request, you asked us for the following information:

- The cost of refuse collection operations for financial years 2018 - 2019, 2019 - 2020 and 2020 - 2021

The Council reasonably requires further information in order to identify and locate the information that you have asked for. I will not be able to take this matter further without extra information from you.

Please could you confirm whether the information required is specifically for missed bin collections or the higher level operating areas.

Please note that if we have not received a reply within two calendar months of the date of this email, we will consider the request to be closed.

If you have any queries about this email, please contact me. Please remember to quote the reference number FOI32109809 in any future communications.

If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of our decision, you should write to the Monitoring Officer, Grafton House, 15-17 Russell Road, Ipswich IP1 2DE, within 40 working days of the date of response. Please note that we are not obliged to accept requests for internal reviews after this date.

If you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner's Office (ICO) for a decision. Generally, the ICO cannot make a decision unless you have exhausted the complaints procedure provided by the Council.

Kind regards,
The Information Officer
[Ipswich Borough Council request email]

Ipswich Borough Council
Grafton House
15-17 Russell Road
Ipswich
IP1 2DE

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Michael Newberry

Dear Freedom of Information,

Thank you for your response.

The question "The cost of refuse collection operations for financial years 2018 - 2019, 2019 - 2020 and 2020 - 2021" refers to the over all costs involved in the council's waste management operations.

Yours sincerely,

Michael Newberry

Freedom of Information, Ipswich Borough Council

Dear Mr Newberry,

I am writing to confirm that the Council has now completed its search for the information which you requested on 30 March 2021 about refuse collections.

The information supplied has been provided by the department responsible for the service delivery.

- The number of households who received refuse waste collections in 2018, 2019 and 2020

Information available at https://www.ipswich.gov.uk/content/frequ... under Waste: Missed waste collections
Number of households receiving waste collections is as follows:
2018-19: 60,750
2019-20 on dataset
2020-21 61,070

- The cost of refuse collection operations for financial years 2018 - 2019, 2019 - 2020 and 2020 - 2021

The figures below are from our government returns (so in the public domain) under the heading ‘Waste Management’.
2018 & 2019 are actuals and 2020 is a budget figure as accounts aren’t closed as yet.

2018-19£2,206,000Actual
2019-20£2,722,000Actual
2020-21£2,702,000Budget

The figures include:- Waste collection, Waste disposal, Trade waste, Recycling & Waste minimisation.
They exclude Transport and cleansing

- The percentage of bins missed during refuse collection rounds in 2018, 2019 and 2020

Information can be calculated from information available at https://www.ipswich.gov.uk/content/frequ... under Waste: Missed waste collections

You may re-use this information under the terms of the Open Government Licence. While re-use is permitted, you should refer to the specific licence conditions.

If you have any queries about this email, please contact me. Please remember to quote the reference number FOI321090809 in any future communications.

If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of our decision, you should write to the Monitoring Officer, Grafton House, 15-17 Russell Road, Ipswich IP1 2DE, within 40 working days of the date of response. Please note that we are not obliged to accept requests for internal reviews after this date.

If you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner's Office (ICO) for a decision. Generally, the ICO cannot make a decision unless you have exhausted the complaints procedure provided by the Council.

Kind regards,

The Information Officer
[Ipswich Borough Council request email]

Ipswich Borough Council
Grafton House
15-17 Russell Road
Ipswich
IP1 2DE

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