Good afternoon,

Please note that under the Freedom of Information (Scotland) Act 2002,
Section 8(1)(b) in order for a request to be valid, the request must state
the name of the applicant.   The Scottish Information Commissioner has
advised that a first (given) name on its own is not sufficient.  Scottish
Information Commissioner [1]guidance on this can be found on its
[2]website.

In light of this, I would respectfully ask that you re-submit your request
including your first name and surname/family name.

Regards,

Freedom of Information Co-ordinator

Aberdeenshire Council

[3][Aberdeenshire Council request email]

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This e-mail may contain privileged information intended solely for the use
of the individual to whom it is addressed. If you have received this
e-mail in error, please accept our apologies and notify the sender,
deleting the e-mail afterwards. Any views or opinions presented are solely
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Aberdeenshire Council.

Dh’fhaodadh fiosrachadh sochaire, a tha a-mhàin airson an neach gu bheil
am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain
fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a
chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e
beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a
thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’
riochdachadh beachdan Chomhairle Shiorrachd Obar Dheathain.

www.aberdeenshire.gov.uk

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References

Visible links
1. file:///C:/Users/kbolsove/Downloads/Informationrequeststhenameoftherequesterorapplicant.pdf
2. https://www.itspublicknowledge.info/Law/...
3. mailto:[Aberdeenshire Council request email]

Thank you for your enquiry.

If you are making a request for information under FOISA we will respond within the statutory time frame of 20 working days.

If you are making a request for environmental information under EIRs we will aim to respond within 20 working days. However for requests of a complex nature it could take us up to 40 working days - if so we will write and tell you this within 5 working days of receipt.

Regards,

Aberdeenshire Freedom of Information Enquiries

Please include ‘AbdnShireIR:17920 FOI: Refuse collections' In the subject line of any further e-mail correspondence.
This will aid our automated e-mail system reference your previous e-mail.

________________________________
This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh’fhaodadh fiosrachadh sochaire, a tha a-mhàin airson an neach gu bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’ riochdachadh beachdan Chomhairle Shiorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
________________________________

Dear Sir/Madam,

Thank you for your information request.

Please note that the Council is currently responding to the Coronavirus
(COVID-19) outbreak which may impact on the resources we have available to
respond to information requests.

If you are making a request for information under FOI(S)A we will aim to
respond within the statutory timeframe of 20 working days.

If you are making a request for environmental information under EIRs we
will aim to respond within the statutory timeframe of 20 working days.
However, for requests of a complex nature it could take us up to 40
working days. If so we will write and tell you this.

If you are making a request for information under DPA/GDPR we will aim to
respond within the statutory timeframe of one month except in the case of
complex or numerous requests in which case this period may be extended by
up to a further two months. If so we will write and tell you this.

Information Requests Privacy Notice: [1]https://tinyurl.com/yac8kodc

Regards,
Aberdeenshire Information Enquiries

References

Visible links
1. https://tinyurl.com/yac8kodc

Dear Michael Newberry

Freedom of Information (Scotland) Act 2002 (“The Act”)

We refer to your request dated 26/01/2021 15:05, for the following information FOI: Refuse collections.

- The number of households under your care in 2018, 2019 and 2020

- The total cost of refuse collection operations in 2018, 2019, 2020

- The percentage of bins missed during refuse collection rounds in 2018, 2019 and 2020

We confirm that the Council holds the following information, which we believe satisfies your request, and which is enclosed.

- The number of households under your care in 2018, 2019 and 2020 (taken from Council tax return numbers)

2017/18: 117,827
2018/19: 118,658
2019/20: 119,623

- The total cost of refuse collection operations in 2018, 2019, 2020 (this does not include any onward processing, just collections)

19/20 £7,942,952
18/19 £7,796,624
17/18 £7,641,185

- The percentage of bins missed during refuse collection rounds in 2018, 2019 and 2020 (reported as missed bins by resident)

2018 2019 2020
Reported missed bin Refuse as percent of planned collections 0.08% 0.06% 0.05%
Reported missed bin Recycling as percent of planned collections 0.06% 0.05% 0.04%

Please contact me as the officer responsible for responding to your request if you have any further queries.

If, for any reason, you are not satisfied with this response, please refer to the further information attached.

Yours faithfully

Freedom of Information Co-ordinator
Infrastructure Services

Further Information:
Aberdeenshire Council’s Review Procedure under the Freedom of Information (Scotland) Act 2002 and the Environmental Information (Scotland) Regulations 2004 can be accessed at the following link:
http://www.aberdeenshire.gov.uk/council-...