Refund of provisional driver's license
Dear Driver and Vehicle Licensing Agency,
I applied for a provisional driver's license (Application number: 20233651726757) on 31/12/2023 and paid £34. Due to unexpected and time-consuming difficulties I was unable to complete the application within the deadline which is mentioned as 21 days on application.
I assumed I was eligible for a refund, but it's being long and I don't recall having received any sort of refund. I am not willing to go ahead on this and wanted my refund back.
A little more information would be much appreciated.
Yours faithfully,
Samjhana Shrestha
Thank you for your email unfortunately this is not a request for recorded information your email has been forwarded to our Customer Relation team who will contact you directly. If you have any further enquiries please use following link: https://www.gov.uk/contact-the-dvla or call 0300 790 6801 for Driving Licence enquires or 0300 790 6802 for Vehicle enquires.
Regards
Freedom of Information Team
Strategy, Policy and Communications Directorate | C2E | DVLA | Swansea | SA6 7JL
Our online services are the quickest and easiest way to transact with us. Go to gov.uk/dvla now.
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Dear Samjhana Shrestha,
I appreciate you contacting us for assistance.
In order for us to look into your application please call us on:
0300 123 0815
The opening hours are Mon – Fri 8am - 7pm and Saturday 8:00am - 2:00pm.
We look forward to your call.
Do not reply to this email. If you wish to contact us again about this
response, please use the link below:
https://www.gov.uk/contact-the-dvla
Best Regards
Samuel
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