Referrals to independent advocacy under the Care Act 2014

Response to this request is long overdue. By law, under all circumstances, Croydon Borough Council should have responded by now (details). You can complain by requesting an internal review.

Kate Mercer Training

Dear freedom of information manager,

Hello I hope you can help me with the following request for information. I would like the data for 2016/2017 and 2017/2018 if you have both, if not just 2016/2017 would be great.

1. Please could you provide the name of the advocacy organisation(s) commissioned to provide advocacy under the Care Act 2014 for each the following groups:

i) the adult with (potential) care and support needs,
ii) carers of the adult with care and support needs
iii) young people in transition
iv) carers of young people in transition

2. If you hold data on the number of referrals made, please could you provide information on how many times a Care Act Advocate was arranged within:

i. a needs assessment (under section 9);

ii. a carer’s assessment (under section 10);

iii. the preparation of a care and support plan or support plan (under section 25);

iv. a review of care and support plan or support plan (under section 27);

v. a child’s needs assessment (under section 60);

vi. a child’s carer’s assessment (under section 62);

vii. a young carer’s assessment (under section 65).

3. If you hold data on the number of challenges to decisions (formal written complaints, number of cases brought for Judicial Review or applications to the Court of Protection) made by advocates, please could you provide this data as well.

Thank you so much for your help with this request,

Kind regards,

K. Huijbers

Freedom of Information, Croydon Borough Council

 

Dear Mr Huijbers

 

Freedom of Information Request

 

Thank you for your recent request.

 

Your request is being considered and you will receive a response within
the statutory timescale of 20 working days, subject to the application of
any exemptions. Where consideration is being given to exemptions the 20
working day timescale may be extended to a period considered reasonable
depending on the nature and circumstances of your request. In such cases
you will be notified and, where possible, a revised time-scale will be
indicated. In all cases we shall attempt to deal with your request at the
earliest opportunity.

 

There may be a fee payable for the retrieval, collation and provision of
the information requested where the request exceeds the statutory limit or
where disbursements exceed £450. In such cases you will be informed in
writing and your request will be suspended until we receive payment from
you or your request is modified and/or reduced.

 

Your request may require either full or partial transfer to another public
authority. You will be informed if your request is transferred.

 

If we are unable to provide you with the information requested we will
notify you of this together with the reason(s) why and details of how you
may appeal (if appropriate).

 

Please note that the directorate team may contact you for further
information where we believe that the request is not significantly clear
for us to respond fully.

 

 

Yours sincerely

 

Steven Borg

FOI Co-ordinator

Croydon Council

 

Information in relation to the London Borough of Croydon is available
at [1]http://www.croydonobservatory.org/. Also responses to previous
Freedom of Information requests can also be found on the following link

[2]https://croydondata.wordpress.com/ Council services, online, 24/7
www.croydon.gov.uk/myaccount.

Please note recycling and waste collections are changing from September
2018 - most households will receive new bins or bags and see their
collection day change. Find out more at www.croydon.gov.uk/recycling.

Please use this web site address to view the council's e-mail disclaimer -
http://www.croydon.gov.uk/email-disclaimer

References

Visible links
1. http://www.croydonobservatory.org/
2. https://croydondata.wordpress.com/

Information, Croydon Borough Council

Hello,

Apologies for the delay in responding to your FOI request.

Please find original request in email below.

We are reviewing outstanding FOI requests with us.

We felt that your request need to be revisited.

Can you consider these options:

1) Wish your original request to be processed, as is;
2) Wish to submit a revised request;
3) Wish to withdraw your request entirely?

Could you respond to us within 14 days from the date on this email, otherwise we will consider this matter closed.

Kind regards,

Information Team

show quoted sections

Information, Croydon Borough Council

1 Attachment

Dear K. Huijbers

 

We recently contacted you regarding your FOI request, we are still waiting
for your response to our email to let us know how you will like us to deal
with your request as per the three options stated in our previous email to
you.

 

Could you respond to this email within 7 days from the date on this email,
otherwise we will consider this matter closed.

 

Please see below our previous email to you.

 

Kind regards

 

 

Information Team

[1]cid:995D36CC-63D9-452C-921A-47E295D9BC0F

Law & Governance Division

Resources Department

7^th Floor, Zone C

Bernard Weatherill House

8 Mint Walk

Croydon CR0 1EA

[2][email address]

 

 

 

show quoted sections

Kate Mercer Training

Hello, to clarify please treat the initial request as a separate to my second request as this was for a different time period and as such my second request is a new FOI request.

thank you so much,

Yours sincerely,

K. Huijbers

Freedom of Information, Croydon Borough Council

 

Dear Mr Huijbers

 

Freedom of Information Request

 

Thank you for your recent request.

 

Your request is being considered and you will receive a response within
the statutory timescale of 20 working days, subject to the application of
any exemptions. Where consideration is being given to exemptions the 20
working day timescale may be extended to a period considered reasonable
depending on the nature and circumstances of your request. In such cases
you will be notified and, where possible, a revised time-scale will be
indicated. In all cases we shall attempt to deal with your request at the
earliest opportunity.

 

There may be a fee payable for the retrieval, collation and provision of
the information requested where the request exceeds the statutory limit or
where disbursements exceed £450. In such cases you will be informed in
writing and your request will be suspended until we receive payment from
you or your request is modified and/or reduced.

 

Your request may require either full or partial transfer to another public
authority. You will be informed if your request is transferred.

 

If we are unable to provide you with the information requested we will
notify you of this together with the reason(s) why and details of how you
may appeal (if appropriate).

 

Please note that the directorate team may contact you for further
information where we believe that the request is not significantly clear
for us to respond fully.

 

 

Yours sincerely

 

Ahtisham Riaz

FOI Co-ordinator

Croydon Council

 

Information in relation to the London Borough of Croydon is available
at [1]http://www.croydonobservatory.org/. Also responses to previous
Freedom of Information requests can also be found on the following link

[2]https://croydondata.wordpress.com/ Council services, online, 24/7
www.croydon.gov.uk/myaccount.

Please use this web site address to view the council's e-mail disclaimer -
http://www.croydon.gov.uk/email-disclaimer

References

Visible links
1. http://www.croydonobservatory.org/
2. https://croydondata.wordpress.com/

FOI, Croydon Borough Council

1 Attachment

Dear Mr. Huijbers,

 

Croydon recognises the right of the people to be provided with information
in matters of public interest and we have adopted and implemented a policy
of full public disclosure on any Freedom of Information request
transaction, subject to the procedures and limitations in accordance under
the Freedom of Information Act 2000.

 

I regret that we were unable to send you a response to your request within
20 working days, as required by the Act.

I would like to apologise on behalf of the Council for this delay, but I
can assure you that we are dealing with your request and we will send you
a full reply as soon as we can.

We now aim to send you a full reply by [maybe 20 days], and will endeavour
to keep you updated on the progress in responding to your request

If you have any questions about the handling of your information request,
or this new target date will not be workable for you, please contact us
immediately at [1][Croydon Borough Council request email]

 

Yours sincerely,

 

[2]cid:995D36CC-63D9-452C-921A-47E295D9BC0F

 

Law & Governance Division

Resources Department

7^th Floor, Zone C

Bernard Weatherill House

8 Mint Walk

Croydon CR0 1EA

 

[3][Croydon Borough Council request email]

[4][email address]

 

 

 

 

Council services, online, 24/7 www.croydon.gov.uk/myaccount.

Please use this web site address to view the council's e-mail disclaimer -
http://www.croydon.gov.uk/email-disclaimer

References

Visible links
1. mailto:[Croydon Borough Council request email]
3. mailto:[Croydon Borough Council request email]
4. mailto:[email address]

Croydon Council, Croydon Borough Council

FOI/EIR request
Our reference: 888129

show quoted sections

Croydon Council, Croydon Borough Council

FOI/EIR request
Our reference: 888129

show quoted sections