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Referrals made by certain Trusts

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Dear Sirs
I write to request the following information under the Freedom of Information Act:

(1) Please provide a list of all Doctors of Senior House Officer status and above who have been been the subject of a complaint to the General Medical Council while working at each of the following NHS Trusts:
a. North West London Hospitals NHS Trust
b. Chelsea and Westminster Hospital NHS Trust
c. The Hillingdon Hospitals NHS Trust
d. Imperial College Healthcare NHS Trust
e. Royal Brompton and the Harefield NHS Foundation Trust
f. The Royal Marsden NHS Foundation Trust
g. West Middlesex University Hospital NHS Trust.

(2) In respect of each GMC complaint listed in your response to request (1) above, please provide details of:

a. The NHS Trust concerned;
b. The Grounds of the GMC complaint, and in particular the provision alleged to have been breached;
c. The date of the GMC complaint;
d. The stage of the GMC process that the GMC complaint reached; and
e. The final outcome of the GMC complaint.

(3) In respect of all the Trusts listed at (1) above, please provide a list of all complaints made between 2009 and the present day to the GMC on the grounds that malicious and/or unfounded and/or bad faith referrals (“Bad Faith Complaints”) have been made to the GMC by staff at these Trusts.

(4) In the list you provide in your response to request (3) above, please include the following information:

a. The name of the Trust concerned;
b. The date of the alleged bad faith complaint;
c. The ethnic and national origins of the person who made the initial complaint subsequently said to be in bad faith;
d. The ethnic and national origins of the person who subsequently complained that the intial complaint had been made in bad faith;

(5) In respect of all of the requests above:
a. Please anonymise any personal information so that none of the individuals to whom the requested data relates are identifiable; and

b. Please restrict all responses to information relating to the period January 1 2009 to the present day.

It would be helpful if you were to provide any brief notes which might be necessary to understand the context of the information provided.

If you are not the appropriate authority for this request, or for part of it, I would be grateful if you could let me know as soon as possible.

If for any reason you feel this request is unclear, please do not hesitate to contact me. I look forward to hearing from you as soon as possible and in any event within 20 days.

Regards
Bindmans LLP

FOI, General Medical Council

Dear Bindmans LLP

Your information request F13/5558/LG

Thank you for your email asking for information under the Freedom of
Information Act 2000 (FOIA).

We will consider your request and give you the information as soon as we
can, normally within the 20 working-day limit set by the FOIA. 

Please note that there may be some information which we cannot release to
you under the FOIA. If this is the case, we will let you know why and
state the relevant exemptions given in the FOIA. We will also give you
information about how to appeal our decision.

I have allocated your request to Louise Gormley. If you have any
questions, please contact her on 0161 923 6311 or email
[1][email address]. 

Yours sincerely

Sadie Jones

Information Assistant

[email address]

0161 250 6889

 

General Medical Council

3 Hardman Street

Manchester

M3 3AW

 

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show quoted sections

Bindmans LLP left an annotation ()

6 August 2013, 2.58pm. Ms Gormley helpfully confirmed response "before the end of the week".

Louise Gormley (0161 923 6311), General Medical Council

6 Attachments

Our reference: F13/5558/LG

 

Dear Sir/Madam

 

Thank you for your email dated 4 July 2013, in which you request
information about complaints we have received about doctors working at
various Trusts.

 

In response to your request I provide a breakdown of the number of closed
complaints, including details of the outcome, for each of the requested
Trusts.

 

Please note that the attached information is based on cases closed during
the period from 1 January 2009 to 24 July 2013. It will not include those
complaints we have closed at an early stage, as we do not record
employment details for complaints which we determine do not raise a
question about the doctor's fitness to practise.

 

The data has been based on the case closed date rather than complaint
received date, in order to provide an outcome and the breakdown you have
requested. Basing it on complaint received date, would include on-going
cases.

 

In addition the figures are based on a search of our incident location
field, doctor practice history field and case employer field being
recorded as one of the Trusts. Please note the doctor’s practise history
and case employing organisation fields do not necessarily reflect that the
doctor was working at the Trust at the time of the incident. Also some
cases are recorded in more than one of the attachments, as a doctor can
have more than one employer etc.

 

We have carried out the search on all doctors, as we have been unable to
electronically capture the doctor’s grade. We are able to capture this
information from June 2013. However no data can be electronically captured
for cases closed prior to this date.

 

In order to obtain this information we would have to manually go into each
case file to extract this data. Section 12 of the Freedom of Information
Act 2000 (FOIA) allows a public authority not to undertake a search for
the information requested where they estimate that the cost of complying
with the request for information would exceed the ‘appropriate limit’. The
Freedom of Information (Fees and Appropriate Limit) Regulations 2004 have
set the ‘appropriate limit’ at £450 for public authorities such as the
GMC. This is equivalent to two and a half days work. In estimating the
cost the public authority can take into account the cost of determining,
locating, retrieving and extracting the information requested. We reserve
the right to refuse requests that would cost in excess of this limit and
will significantly impact on our business.

 

For us to manually go through the 441 doctor’s case files (we hold the
data for 59)  to extract this information would take us approximately 73
hours. (We have estimated it would take us approximately 10 minutes to
read though and extract the information from one doctor’s case file) .

 

Based on an hourly rate of £25 per hour (which is set by the Freedom of
Information (Fees and Appropriate Limit) Regulations 2004) it would cost
us approximately £1800 to locate, retrieve and read through the 441
doctor’s cases, to determine the grade of the doctor at the time of the
incident. Therefore your request would cost us in excess of the
‘appropriate limit’ to process.

 

Additionally I have been unable to provide statistical information about
complaints made in ‘bad faith’, as we do not record/capture information
under that specific category.

 

I'm sorry I could not provide all the information requested. You can
appeal against my decision to Julian Graves, Information Access Manager.
If you would like to do so, please set out why you think the decision is
incorrect in an email and send it to [1][email address]

 

You can also appeal to the Information Commissioner, the regulator of the
FOIA– we can provide the contact details if you need them.

 

Kind regards

 

Louise Gormley

Information Access Officer
Registration Directorate
 
Direct Line: 0161 923 6311

Email:        [2][email address]
Website:    [3]www.gmc-uk.org
Address:    Information Access Team
                 General Medical Council
                 3 Hardman Street

                 Manchester

                 M3 3AW

 

 

Unless otherwise expressly agreed by the sender of this email, this
communication may contain privileged or confidential information which is
exempt from disclosure under UK law. This email and its attachments may
not be used or disclosed except for the purpose for which it has been
sent.

If you are not the addressee or have received this email in error, please
do not read, print, re-transmit, store or act in reliance on it or any
attachments. Instead, please email the sender and then immediately delete
it.

General Medical Council

3 Hardman Street, Manchester, M3 3AW

Regents Place, 350 Euston Road, London, NW1 3JN

The Tun, 4 Jacksons Entry, Holyrood Road, Edinburgh, EH8 8AE

Regus House, Falcon Drive, Cardiff Bay, CF10 4RU

9th Floor, Bedford House, 16-22 Bedford Street, Belfast, BT2 7FD

The GMC is a charity registered in England and Wales (1089278) and
Scotland (SC037750)

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. www.gmc-uk.org
file:///tmp/www.gmc-uk.org

Louise Gormley (0161 923 6311), General Medical Council

1 Attachment

Peter

 

Thanks for your call, I do apologise, please find attached the data for
The Royal Marsden Trust also.

 

Kind regards

 

Louise

 

Louise Gormley

Information Access Officer
Registration Directorate
 

 

 

From: Louise Gormley (0161 923 6311)
Sent: 08 August 2013 11:37
To: '[FOI #167620 email]'
Subject: Bindmans - Freedom of Information Act 2000 (FOIA)

 

Our reference: F13/5558/LG

 

Dear Sir/Madam

 

Thank you for your email dated 4 July 2013, in which you request
information about complaints we have received about doctors working at
various Trusts.

 

In response to your request I provide a breakdown of the number of closed
complaints, including details of the outcome, for each of the requested
Trusts.

 

Please note that the attached information is based on cases closed during
the period from 1 January 2009 to 24 July 2013. It will not include those
complaints we have closed at an early stage, as we do not record
employment details for complaints which we determine do not raise a
question about the doctor's fitness to practise.

 

The data has been based on the case closed date rather than complaint
received date, in order to provide an outcome and the breakdown you have
requested. Basing it on complaint received date, would include on-going
cases.

 

In addition the figures are based on a search of our incident location
field, doctor practice history field and case employer field being
recorded as one of the Trusts. Please note the doctor’s practise history
and case employing organisation fields do not necessarily reflect that the
doctor was working at the Trust at the time of the incident. Also some
cases are recorded in more than one of the attachments, as a doctor can
have more than one employer etc.

 

We have carried out the search on all doctors, as we have been unable to
electronically capture the doctor’s grade. We are able to capture this
information from June 2013. However no data can be electronically captured
for cases closed prior to this date.

 

In order to obtain this information we would have to manually go into each
case file to extract this data. Section 12 of the Freedom of Information
Act 2000 (FOIA) allows a public authority not to undertake a search for
the information requested where they estimate that the cost of complying
with the request for information would exceed the ‘appropriate limit’. The
Freedom of Information (Fees and Appropriate Limit) Regulations 2004 have
set the ‘appropriate limit’ at £450 for public authorities such as the
GMC. This is equivalent to two and a half days work. In estimating the
cost the public authority can take into account the cost of determining,
locating, retrieving and extracting the information requested. We reserve
the right to refuse requests that would cost in excess of this limit and
will significantly impact on our business.

 

For us to manually go through the 441 doctor’s case files (we hold the
data for 59)  to extract this information would take us approximately 73
hours. (We have estimated it would take us approximately 10 minutes to
read though and extract the information from one doctor’s case file) .

 

Based on an hourly rate of £25 per hour (which is set by the Freedom of
Information (Fees and Appropriate Limit) Regulations 2004) it would cost
us approximately £1800 to locate, retrieve and read through the 441
doctor’s cases, to determine the grade of the doctor at the time of the
incident. Therefore your request would cost us in excess of the
‘appropriate limit’ to process.

 

Additionally I have been unable to provide statistical information about
complaints made in ‘bad faith’, as we do not record/capture information
under that specific category.

 

I'm sorry I could not provide all the information requested. You can
appeal against my decision to Julian Graves, Information Access Manager.
If you would like to do so, please set out why you think the decision is
incorrect in an email and send it to [1][email address]

 

You can also appeal to the Information Commissioner, the regulator of the
FOIA– we can provide the contact details if you need them.

 

Kind regards

 

Louise Gormley

Information Access Officer
Registration Directorate
 
Direct Line: 0161 923 6311

Email:        [2][email address]
Website:    [3]www.gmc-uk.org
Address:    Information Access Team
                 General Medical Council
                 3 Hardman Street

                 Manchester

                 M3 3AW

 

 

Unless otherwise expressly agreed by the sender of this email, this
communication may contain privileged or confidential information which is
exempt from disclosure under UK law. This email and its attachments may
not be used or disclosed except for the purpose for which it has been
sent.

If you are not the addressee or have received this email in error, please
do not read, print, re-transmit, store or act in reliance on it or any
attachments. Instead, please email the sender and then immediately delete
it.

General Medical Council

3 Hardman Street, Manchester, M3 3AW

Regents Place, 350 Euston Road, London, NW1 3JN

The Tun, 4 Jacksons Entry, Holyrood Road, Edinburgh, EH8 8AE

Regus House, Falcon Drive, Cardiff Bay, CF10 4RU

9th Floor, Bedford House, 16-22 Bedford Street, Belfast, BT2 7FD

The GMC is a charity registered in England and Wales (1089278) and
Scotland (SC037750)

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. www.gmc-uk.org
file:///tmp/www.gmc-uk.org

We don't know whether the most recent response to this request contains information or not – if you are Bindmans LLP please sign in and let everyone know.

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