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Referral process

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Dear Dumfries and Galloway NHS Board,

I wish to enquire about the process of being offered orthopedic surgery at DGRI.

1. What are the current waiting times for orthopedic surgery (arm)

2. How much notice does a patient get of a planned surgery currently. I. E how many weeks notice

3. How is a patient informed.. I. E. Telephone call / letter.

4. Should a patient be cancelled the week before, what is your process for reschedule

5. Should a patient be cancelled on the day of planned surgery, what is your process for reschedule

6. What is a patients rights should they have their operation cancelled three times

Yours faithfully,

J cochrane

dg.feedback, Dumfries and Galloway NHS Board

1 Attachment

Thank you for your request received 20 June.
Please find attached NHS Dumfries and Galloway's response to your Freedom
of Information request.
Kind regards
Freedom of Information Officer
NHS Dumfries and Galloway

══════════════════════════════════════════════════════════════════════════

From: J cochrane <[FOI #872164 email]>
Sent: 20 June 2022 14:27
To: dg.feedback <[NHS Dumfries and Galloway request email]>
Subject: Freedom of Information request - Referral process
 
Dear Dumfries and Galloway NHS Board,

I wish to enquire about the process of being offered orthopedic surgery at
DGRI.

1. What are the current waiting times for orthopedic surgery (arm)

2. How much notice does a patient get of a planned surgery currently.   I.
E how many weeks notice

3.  How is a patient informed..  I. E.  Telephone call / letter. 

4.  Should a patient be cancelled the week before, what is your process
for reschedule

5.  Should a patient be cancelled on the day of planned surgery,  what is
your process for reschedule

6.  What is a patients rights should they have their operation cancelled
three times

Yours faithfully,

J cochrane

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Dear Dumfries and Galloway NHS Board,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Dumfries and Galloway NHS Board's handling of my FOI request 'Referral process'.

Q1.. Can you please clarify your response to q1. I asked one question and got two very different answers. Why have you broken this response into two timeframes?

If a surgery was agreed in February 2022 , would the wait time be an average of 96 days or 229 days?

In addition, my request was specifically related to arm surgery and your response relates to hand surgery?? Please clarify why?

With regards to q4, 5 and 6. Please provide your policy which relates to rescheduling of cancelled planned operation.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/r...

Yours faithfully,

J cochrane

dg.feedback, Dumfries and Galloway NHS Board

1 Attachment

Thank you for your request for an internal review received 28 June.
Please find attached NHS Dumfries and Galloway's response to your Freedom
of Information review request.
Kind regards
Freedom of Information Officer
NHS Dumfries and Galloway

══════════════════════════════════════════════════════════════════════════

From: J cochrane <[FOI #872164 email]>
Sent: 28 June 2022 01:13
To: dg.feedback <[NHS Dumfries and Galloway request email]>
Subject: Internal review of Freedom of Information request - Referral
process
 
Dear Dumfries and Galloway NHS Board,

Please pass this on to the person who conducts Freedom of Information
reviews.

I am writing to request an internal review of Dumfries and Galloway NHS
Board's handling of my FOI request 'Referral process'.

Q1..  Can you please clarify your response to q1.  I asked one question
and got two very different answers.  Why have you broken this response
into two timeframes?  

If a surgery was agreed in February 2022 ,  would the wait time be an
average of 96 days or 229 days?

In addition, my request was specifically related to arm surgery and your
response relates to hand surgery?? Please clarify why?

With regards to q4, 5 and 6.    Please provide your policy which relates
to rescheduling of cancelled planned operation.  

A full history of my FOI request and all correspondence is available on
the Internet at this address:
[1]https://www.whatdotheyknow.com/request/r...

Yours faithfully,

J cochrane

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #872164 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[2]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[3]https://www.whatdotheyknow.com/help/ico-...
[4]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received
it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from
your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

References

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1. https://www.whatdotheyknow.com/request/r...
2. https://www.whatdotheyknow.com/help/offi...
3. https://www.whatdotheyknow.com/help/ico-...
4. https://www.whatdotheyknow.com/help/ico-...

We don't know whether the most recent response to this request contains information or not – if you are J cochrane please sign in and let everyone know.