Redbridge council FOI requests

The request was partially successful.

Dear Redbridge Borough Council,

How many Freedom of Information Act requests have been successful, fully answered, since August 2013?

How many FOI requests have been made during this period?

What score have you averaged received with customer satisfaction surveys of FOI in this period?

Yours faithfully,

Mr Davis

FoI (Freedom of Information), Redbridge Borough Council

Dear Mr Davis,

 

Your request for information has now been considered and the information
requested is detailed below. 

 

How many Freedom of Information Act requests have been successful, fully
answered, since  August 2013?

 

1027 requests were fully answered between 1st August 2013 and 31st July
2014.  Additionally, a further 26 were partly answered where the Council
did not hold all of the information.

 

How many FOI requests have been made during this period?

 

1382 requests were received between 1st August 2013 and 31st July 2014

 

What score have you averaged received with customer satisfaction surveys
of FOI  in this period?

 

The London Borough of Redbridge has not undertaken any customer
satisfaction surveys of FOI within this period.

 

Please contact me if you have any queries or concerns.

 

Although the London Borough of Redbridge has considered your request
strictly in accordance with the Act, if any or all of the information
provided is to be published or broadcast, we would like the opportunity to
comment on the information provided, in so far as that publication or
broadcast refers to, or in any way identifies, the London Borough of
Redbridge before the information is published or broadcast.

 

The London Borough of Redbridge’s Press Office can be contacted on 020
8708 3766.

 

If you are unhappy with the outcome of your request, you may ask for an
internal review within 20 working days of the date of this response.
Please contact the Information Officer at [1][Redbridge Borough Council request email] or Town
Hall, PO Box 2, High Road, Ilford, Essex, IG1 1DD who will arrange an
internal review of your case.   

 

If you have a complaint about the handling of your enquiry then please
contact the Information Officer within 20 working days of the date of this
response at London Borough of Redbridge, Town Hall, PO Box 2, High Road,
Ilford, Essex, telephone 0208 708 2331, e-mail [2][Redbridge Borough Council request email]. 

 

If you consider the outcome of the London Borough of Redbridge’s
complaints procedure is not satisfactory you also have a right of appeal
to the Information Commissioner at:

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF 

Telephone:   08456 30 60 60 or 01625 54 57 45

[3]www.informationcommissioner.gov.uk

 

Yours sincerely,

 

Jackie Lammin

Corporate FOI Team

London Borough of Redbridge

Redbridge Town Hall, 128-142 High Road, Ilford, IG1 1DD

 

Tel: 020 8708 2161

Email: [4][Redbridge Borough Council request email]

Web: [5]www.redbridge.gov.uk

Twitter: @RedbridgeLive

Facebook: [6]www.facebook.com/redbridgelive

 

 

 

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