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Recycling policy and schemes

Thomas Reigh made this Freedom of Information request to Information Commissioner's Office

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

We're waiting for Thomas Reigh to read recent responses and update the status.

Dear Information Commissioner's Office,

Please provide any internal recycling policy you implement.

Please also detail any information you hold on the recycling schemes (which I assume) you operate, to include:

1. What is recycled
2. The number of each kind of bin you have
3. The weight of rubbish you send to landfill
4. The weight of rubbish recycled
5. The contractors who provide the service
6. Details of internal marketing initiatives to encourage staff to recycle or reward those who do.

I know you are not required to produce information, but I would appreciate an explanation, should any of the above not be ecologically satisfactory, by way of advice and assistance. In the current climate, the public sector should be leading the way in Eco-responsability.

Yours faithfully,

Thomas Reigh

Information Access Inbox, Information Commissioner's Office

Thank you for contacting the Information Commissioner’s Office. We confirm
that we have received your correspondence.

If you have made a request for information held by the ICO we will contact
you as soon as possible if we need any further information to enable us to
answer your request. If we don't need any further information we will
respond to you within our published, and statutory, service levels. For
more information please visit:

[1]https://ico.org.uk/about-the-ico/our-inf...

If you have raised a new information rights concern - we aim to send you
an initial response and case reference number within 30 days.

If you are concerned about the way an organisation is handling your
personal information, we will not usually look into it unless you have
raised it with the organisation first. For more information please see our
webpage ‘raising a concern with an organisation’ (go to our homepage and
follow the link ‘for the public’). You can also call the number below.

If you have requested advice - we aim to respond within 14 days. 

If your correspondence relates to an existing case - we will add it to
your case and consider it on allocation to a case officer.

Copied correspondence - we do not respond to correspondence that has been
copied to us.

For more information about our services, please see our webpage ‘Service
standards and what to expect' (go to our homepage and follow the links for
‘Report a concern’ and ‘Service standards and what to expect'). You can
also call the number below.

For information about what we do with personal data see our [2]privacy
notice.

If there is anything you would like to discuss with us, please call our
helpline on 0303 123 1113.

Yours sincerely

The Information Commissioner’s Office

Our newsletter

Details of how to sign up for our monthly e-newsletter can be found
[3]here.

Twitter

Find us on Twitter [4]here.

 

References

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1. https://ico.org.uk/about-the-ico/our-inf...
2. https://ico.org.uk/global/privacy-notice/
3. https://ico.org.uk/about-the-ico/news-an...
4. http://www.twitter.com/ICOnews

Information Commissioner's Office

2 July 2019

 

Case Reference Number IRQ0851489

 

Dear Mr Reigh

Thank you for your recent request for information.
 
We will be considering your request under the Freedom of Information Act
2000. You can expect us to respond in full by 15 July 2019. This is 20
working days from the date we received your request. If, for any reason,
we can’t respond by this date, we will let you know and tell you when you
can expect a response.
 
If you have any questions please contact me using the IRQ case reference
number above or by replying to this email and leaving the subject field
unchanged.
 
Thank you for your interest in the work of the Information Commissioner's
Office.
 
Yours sincerely
 

Alexis Karlsson-Jones
Senior Information Access Officer, Risk and Governance Department
Corporate Strategy and Planning Directorate
Working pattern: Tuesday - Friday
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
F. 01625 524510  [1]ico.org.uk  [2]twitter.com/iconews
For information about what we do with personal data see our [3]privacy
notice. Please consider the environment before printing this email

 
 

References

Visible links
1. http://ico.org.uk/
2. https://twitter.com/iconews
3. https://ico.org.uk/global/privacy-notice/

Information Commissioner's Office

15 July 2019

 

Case Reference Number IRQ0851489

 

Dear Mr Reigh

I am writing further to my correspondence of 2 July 2019. I am now in a
position to respond to your request for information received 14 June 2019.
 
 
We have considered your request under the Freedom of Information Act
(FOIA) 2000.
 
Your request
 
You have asked:
 
“Please provide any internal recycling policy you implement.
 
Please also detail any information you hold on the recycling schemes
(which I assume) you operate, to include:
 
1. What is recycled
2. The number of each kind of bin you have
3. The weight of rubbish you send to landfill
4. The weight of rubbish recycled
5. The contractors who provide the service
6. Details of internal marketing initiatives to encourage staff to recycle
or reward those who do. I know you are not required to produce
information, but I would appreciate an explanation, should any of the
above not be ecologically satisfactory, by way of advice and assistance.
 
In the current climate, the public sector should be leading the way in
Eco-responsibility.”
 
Our response 
 
I can confirm that we do hold some information in scope of your request.
In the interest of clarity I will respond to the points of your request in
the order in which you raise them.
 
With regard to point one I can advise that the ICO recycles as much waste
as possible. Most waste is placed in generic rubbish bins, which is then
sorted by magnets and then by hand for recycling. All waste paper is
confidentially shredded and recycled, and in addition waste cardboard and
packaging is also recycled. The ICO does have separate receptacles for the
collection of paper cups used in drinks machines. These are all recycled.
However, these cups can also be placed in generic waste bins and will
sifted using the process described above. Materials which cannot be
recycled are incinerated to help power the recycling plant.
 
The ICO does not have separate recycling bins for each type of rubbish. As
described above, rubbish is sorted from generic waste bins. We have
recently introduced boxes for recycling of crisp packets - of which there
are approximately 20 placed around our Wilmslow site.
 
As described above, non-recycled waste is incinerated and is not sent to
landfill.
 
The annual report provides details of waste produced by the ICO (37 tonnes
2017/18; 35 tonnes 2018/19). 100% of our paper and cardboard goes for
recycling and 100% of our general waste is diverted from landfill. This
goes for ‘waste to energy’ treatment at Biffa, Irlam.
 
I can confirm that our current contractors for this service are STE Waste.
 
With regard to point six I can confirm that we have used our internal
newsletter to promote the recycling that takes place and inform staff how
our waste services operate. As all rubbish is sorted and picked for
recycling, and there is no generic waste, we have not needed to encourage
staff to use specific bins to recycle, as that waste is all captured for
recycling anyway. We have the facility for staff to bring in spent
batteries for recycling, and we have recently signed up to participate in
‘PLastic Free Wilmslow’ to reduce the amount of plastic used by the ICO.
For example we have removed several hundred desk bins from the office in
recent years, which has saved each bin having a refreshed plastic liner.
We have held ‘free cycle’ events which allow staff to bring in unwanted
gifts after Christmas or goods at other times of the year, so that they
can be reused rather than thrown away. There is no ‘reward’ mechanism for
recycling in place currently.
 
Next steps
 
I hope this response is clear. If you would like me to clarify anything
about the way your request has been handled please contact me.
 
You can ask us to review the way we have handled your request. Please see
our review procedure [1]here.
 
Following our internal review, if you remain dissatisfied with the way we
have handled your request, there is a statutory complaints process and you
can report your concern to the regulator. I have included information
about how to do this separately.
 
Your information
 
Please note that our [2]Privacy notice explains what we do with the
personal data you provide to us and what your rights are.
 
This includes entries regarding the specific purpose and legal basis for
the ICO processing information that people that have provided us with,
such as an [3]information requester.
 
The length of time we keep information is laid out in our retention
schedule, which can be found [4]here.
 

Yours sincerely
 
 
 
 

Alexis Karlsson-Jones
Senior Information Access Officer, Risk and Governance Department
Corporate Strategy and Planning Directorate
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
T. 0330 313 1886 F. 01625 524510  [5]ico.org.uk  [6]twitter.com/iconews
For information about what we do with personal data see our [7]privacy
notice. Please consider the environment before printing this email

 
 
 

References

Visible links
1. https://ico.org.uk/media/about-the-ico/p...
2. https://ico.org.uk/global/privacy-notice...
3. https://ico.org.uk/global/privacy-notice...
4. https://ico.org.uk/media/about-the-ico/p...
5. http://ico.org.uk/
6. https://twitter.com/iconews
7. https://ico.org.uk/global/privacy-notice/

Dear Alexis,

Thank you for the interesting information. I assume it took some time to compile as I imagine you do not sit there with the information in front of you.

However, you have not actually confirmed whether you have a (written) policy, let alone disclosed it. All the information disclosed has been produced in response to my request. I was hoping for information recorded at the time. You see, otherwise authorities would be able to style their way out of any difficult question. The beauty of FOI is it requires you to prove your rather impressive recycling procedures exist.
Therefore, please provide all records of your recycling policies and procedures which are not exempt.

Is it possible to see examples of staff being informed of recycling practices at your organisation on your internal communications? Suitability redacted, of course.

As the above (re) requested information, if it exists (please confirm otherwise), is within scope of my request, l don't think this should require setting up a new request.

Alternatively, please set up an internal review.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/r...

Yours faithfully,

Thomas

Information Access Inbox, Information Commissioner's Office

Thank you for contacting the Information Commissioner’s Office. We confirm
that we have received your correspondence.

If you have made a request for information held by the ICO we will contact
you as soon as possible if we need any further information to enable us to
answer your request. If we don't need any further information we will
respond to you within our published, and statutory, service levels. For
more information please visit:

[1]https://ico.org.uk/about-the-ico/our-inf...

If you have raised a new information rights concern - we aim to send you
an initial response and case reference number within 30 days.

If you are concerned about the way an organisation is handling your
personal information, we will not usually look into it unless you have
raised it with the organisation first. For more information please see our
webpage ‘raising a concern with an organisation’ (go to our homepage and
follow the link ‘for the public’). You can also call the number below.

If you have requested advice - we aim to respond within 14 days. 

If your correspondence relates to an existing case - we will add it to
your case and consider it on allocation to a case officer.

Copied correspondence - we do not respond to correspondence that has been
copied to us.

For more information about our services, please see our webpage ‘Service
standards and what to expect' (go to our homepage and follow the links for
‘Report a concern’ and ‘Service standards and what to expect'). You can
also call the number below.

For information about what we do with personal data see our [2]privacy
notice.

If there is anything you would like to discuss with us, please call our
helpline on 0303 123 1113.

Yours sincerely

The Information Commissioner’s Office

Our newsletter

Details of how to sign up for our monthly e-newsletter can be found
[3]here.

Twitter

Find us on Twitter [4]here.

 

References

Visible links
1. https://ico.org.uk/about-the-ico/our-inf...
2. https://ico.org.uk/global/privacy-notice/
3. https://ico.org.uk/about-the-ico/news-an...
4. http://www.twitter.com/ICOnews

Information Commissioner's Office

17 July 2019

 

Case Reference Number RCC0859034

 

Dear Mr Reigh

Thank you for your correspondence dated 16 July 2019.
 
This correspondence will now be treated as a request for an internal
review of the response we provided to your recent request for information
under the Freedom of Information Act 2000. 
 
We will aim to respond by 14 August, which is 20 working days from the day
after we received your recent correspondence.  This is in accordance with
our internal review procedures which were provided with our response.

Yours sincerely

 

Alexis Karlsson-Jones
Senior Information Access Officer, Risk and Governance Department
Corporate Strategy and Planning Directorate
Please note my standard working days are Tuesday, Wednesday, Thursday and
Friday.
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
T. 0330 313 1886  F. 01625 524510  [1]ico.org.uk  [2]twitter.com/iconews
For information about what we do with personal data see our [3]privacy
notice.
Please consider the environment before printing this email

References

Visible links
1. http://ico.org.uk/
2. https://twitter.com/iconews
3. https://ico.org.uk/global/privacy-notice/

Information Commissioner's Office

20 July 2019
 
Case Reference Number RCC0859034
 
Review of response to information request
 
I write further to your email of 15 July 2019 requesting an internal
review of your request dealt with under the reference number IRQ0851489.
 I am the Group Manager in the Information Access service team and I have
been asked to review the way we handled your request for information. I
can confirm that I have had no prior involvement in the handling of this
request.
 
 
Your information request and service complaint
 
You submitted a Freedom of Information request via What Do They Know on 14
June 2019. You stated:
 
“To: Information Access Inbox Subject: Freedom of Information request -
Recycling policy and schemes Dear Information Commissioner's Office,
Please provide any internal recycling policy you implement. Please also
detail any information you hold on the recycling schemes (which I assume)
you operate, to include: 1. What is recycled 2. The number of each kind of
bin you have 3. The weight of rubbish you send to landfill 4. The weight
of rubbish recycled 5. The contractors who provide the service 6. Details
of internal marketing initiatives to encourage staff to recycle or reward
those who do. I know you are not required to produce information, but I
would appreciate an explanation, should any of the above not be
ecologically satisfactory, by way of advice and assistance. In the current
climate, the public sector should be leading the way in
Eco-responsability. Yours faithfully, Thomas Reigh”
 
Our response
 
 
My colleague Alexis Karlsson-Jones responded to your information request
on 15 July 2019 and stated:
 
Dear Mr Reigh

I am writing further to my correspondence of 2 July 2019. I am now in a
position to respond to your request for information received 14 June 2019.
 
 
We have considered your request under the Freedom of Information Act
(FOIA) 2000.
 
Your request
 
You have asked:
 
“Please provide any internal recycling policy you implement.
 
Please also detail any information you hold on the recycling schemes
(which I assume) you operate, to include:
 
1. What is recycled
2. The number of each kind of bin you have
3. The weight of rubbish you send to landfill
4. The weight of rubbish recycled
5. The contractors who provide the service
6. Details of internal marketing initiatives to encourage staff to recycle
or reward those who do. I know you are not required to produce
information, but I would appreciate an explanation, should any of the
above not be ecologically satisfactory, by way of advice and assistance.
 
In the current climate, the public sector should be leading the way in
Eco-responsibility.”
 
Our response 
 
“I can confirm that we do hold some information in scope of your request.
In the interest of clarity I will respond to the points of your request in
the order in which you raise them.
 
With regard to point one I can advise that the ICO recycles as much waste
as possible. Most waste is placed in generic rubbish bins, which is then
sorted by magnets and then by hand for recycling. All waste paper is
confidentially shredded and recycled, and in addition waste cardboard and
packaging is also recycled. The ICO does have separate receptacles for the
collection of paper cups used in drinks machines. These are all recycled.
However, these cups can also be placed in generic waste bins and will
sifted using the process described above. Materials which cannot be
recycled are incinerated to help power the recycling plant.
 
The ICO does not have separate recycling bins for each type of rubbish. As
described above, rubbish is sorted from generic waste bins. We have
recently introduced boxes for recycling of crisp packets - of which there
are approximately 20 placed around our Wilmslow site.
 
As described above, non-recycled waste is incinerated and is not sent to
landfill.
 
The annual report provides details of waste produced by the ICO (37 tonnes
2017/18; 35 tonnes 2018/19). 100% of our paper and cardboard goes for
recycling and 100% of our general waste is diverted from landfill. This
goes for ‘waste to energy’ treatment at Biffa, Irlam.
 
I can confirm that our current contractors for this service are STE Waste.
 
With regard to point six I can confirm that we have used our internal
newsletter to promote the recycling that takes place and inform staff how
our waste services operate. As all rubbish is sorted and picked for
recycling, and there is no generic waste, we have not needed to encourage
staff to use specific bins to recycle, as that waste is all captured for
recycling anyway. We have the facility for staff to bring in spent
batteries for recycling, and we have recently signed up to participate in
‘PLastic Free Wilmslow’ to reduce the amount of plastic used by the ICO.
For example we have removed several hundred desk bins from the office in
recent years, which has saved each bin having a refreshed plastic liner.
We have held ‘free cycle’ events which allow staff to bring in unwanted
gifts after Christmas or goods at other times of the year, so that they
can be reused rather than thrown away. There is no ‘reward’ mechanism for
recycling in place currently.”
 
Your information request review
 
Your request for an internal review was sent on 15 July 2019:
 
“Sent: 15 July 2019 21:22 To: Information Access Inbox Subject: Internal
review of Freedom of Information request - Recycling policy and schemes
Dear Alexis, Thank you for the interesting information. I assume it took
some time to compile as I imagine you do not sit there with the
information in front of you. However, you have not actually confirmed
whether you have a (written) policy, let alone disclosed it. All the
information disclosed has been produced in response to my request. I was
hoping for information recorded at the time. You see, otherwise
authorities would be able to style their way out of any difficult
question. The beauty of FOI is it requires you to prove your rather
impressive recycling procedures exist. Therefore, please provide all
records of your recycling policies and procedures which are not exempt. Is
it possible to see examples of staff being informed of recycling practices
at your organisation on your internal communications? Suitability
redacted, of course. As the above (re) requested information, if it exists
(please confirm otherwise), is within scope of my request, l don't think
this should require setting up a new request. Alternatively, please set up
an internal review.”
 
Within this request you made an additional Freedom of Information request
relating to identifying any environmental policy we have in relation to
recycling and also internal communications between staff regarding
recycling procedures. I can confirm that we do not have a recycling
policy. Your request for communications within the Information
Commissioner Office (ICO) regarding recycling has been logged on the 15
July 2019 and will be responded to within twenty working days which is
Tuesday 13 August 2019.

Our information review
 
I have reviewed your information request and would make the following
observations: Whilst you are dissatisfied that you feel you do not have
all of the information you wish, your secondary request for internal
communications relating to recycling at the ICO was only made subsequently
to the original request made on 14 June. Therefore this information was
not omitted from your response.
 
However, your original request did ask for confirmation of any recycling
policy and, as this was not contained in your response, I uphold your
complaint in this regard. However, we have now given confirmation via this
communication that no such policy is in place and you will receive your
other requested information separately to this email as confirmed.
 
This concludes my information request review.
 
 
Complaint procedure
 
If you are dissatisfied with the outcome of this review you can make a
formal complaint with the ICO in its capacity as the regulator of The
Freedom of Information Act 2000. Please follow the link below to submit
your complaint:

[1]https://ico.org.uk/concerns/

 
Yours sincerely
 
 
 
 
 
 
 

Elizabeth Baxter
Information Access Group Manager
 
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
T. 0330 3131840  F. 01625 524510  [2]ico.org.uk  [3]twitter.com/iconews
For information about what we do with personal data see our [4]privacy
notice
Please consider the environment before printing this email

References

Visible links
1. https://ico.org.uk/concerns/
2. http://ico.org.uk/
3. https://twitter.com/iconews
4. https://ico.org.uk/global/privacy-notice/

Information Commissioner's Office

3 Attachments

26 July 2019

 

Case Reference Number IRQ0860507

 

Dear Mr Reigh

I am writing regarding your recent request for information received 15
July 2019. I am now in a position to respond.
 
We have considered your request under the Freedom of Information Act
(FOIA) 2000.
 
Your request
 
“Is it possible to see examples of staff being informed of recycling
practices at your organisation on your internal communications?
Suitability redacted, of course. As the above (re) requested information,
if it exists (please confirm otherwise), is within scope of my request, l
don't think this should require setting up a new request”
 
Our response 
 
I can confirm that we hold information in scope of your request.
 
Please find attached three examples of internal communications regarding
the ICO’s recycling practices. These have been extracted from our intranet
site, ICON. To confirm, I have made no redactions nor have I withheld any
information from this disclosure.
 
The first is an article called “Talking Rubbish” published 1 September
2017. The second, titled “Shredding, recycling and General Waste” provides
advice to staff about the shredding consoles which are placed in various
locations around ICO buildings. This was put on the intranet 18 December
2017. The third example is regarding the annual gift recycle which takes
place in January, posts similar to this are published each year. This
example is from 2019.
 
This concludes my response to your request. I hope you find the
information provided helpful.
 
Next steps
 
I hope this response is clear. If you would like me to clarify anything
about the way your request has been handled please contact me.
 
You can ask us to review the way we have handled your request. Please see
our review procedure [1]here.
 
Following our internal review, if you remain dissatisfied with the way we
have handled your request, there is a statutory complaints process and you
can report your concern to the regulator. I have included information
about how to do this separately.
 
Your information
 
Please note that our [2]Privacy notice explains what we do with the
personal data you provide to us and what your rights are.
 
This includes entries regarding the specific purpose and legal basis for
the ICO processing information that people that have provided us with,
such as an [3]information requester.
 
The length of time we keep information is laid out in our retention
schedule, which can be found [4]here.
 
Yours sincerely
 
 
 

Alexis Karlsson-Jones
Senior Information Access Officer, Risk and Governance Department
Corporate Strategy and Planning Directorate
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
F. 01625 524510  [5]ico.org.uk  [6]twitter.com/iconews
For information about what we do with personal data see our [7]privacy
notice. Please consider the environment before printing this email

References

Visible links
1. https://ico.org.uk/media/about-the-ico/p...
2. https://ico.org.uk/global/privacy-notice...
3. https://ico.org.uk/global/privacy-notice...
4. https://ico.org.uk/media/about-the-ico/p...
5. http://ico.org.uk/
6. https://twitter.com/iconews
7. https://ico.org.uk/global/privacy-notice/

We don't know whether the most recent response to this request contains information or not – if you are Thomas Reigh please sign in and let everyone know.