Dear Sarah

Thank you for your e-mail received in the Council on the 12 August 2023, in which you have requested information regarding recycling collections and mixed refuse.

Under Section 8 of the Freedom of Information Act you are required to provide both first and surname.

Kindly be informed that the time for processing your request stops until we hear from you

If we do not hear from you within the next 20 working days we will close your request.

If you have any queries about this email, please contact us at the above e-mail address.

Kind regards

Information Team
Croydon Council

show quoted sections

Information Team Croydon
Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House
7th Floor, Zone B
Croydon
CR0 1EA

Contact: Information Team
[email address]

NOTE: Please do not edit the subject line when replying to this email. If
you have a processing request, please ensure you quote that reference in
your emails to us.

DEAR Sarah Harris

Freedom of information request - FOI/8060

Subject: Recycling collections and mixed refuse

Your request is being considered and you will receive a response within
the statutory timescale of 20 working days, subject to the application of
any exemptions. Where consideration is being given to exemptions the 20
working day timescale may be extended to a period considered reasonable
depending on the nature and circumstances of your request. In such cases
you will be notified and, where possible, a revised time-scale will be
indicated. In all cases we shall attempt to deal with your request at the
earliest opportunity.

If we are unable to provide you with the information requested we will
notify you of this together with the reason(s) why, and details of how you
may appeal.

Please note that the directorate team may contact you for further
information where we believe that the request is not significantly clear
for us to respond fully. 

Kind Regard

Information Management Team

Croydon Digital Services

Assistant Chief Executive Directorate

7th Floor, Zone B

Bernard Weatherill House

8 Mint Walk

Croydon CR0 1EA

Information Team Croydon
Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House
7th Floor, Zone B
Croydon
CR0 1EA

Contact: Information Team
[email address]

Dear Sarah Harris

Request FOI/8060

Further to your request received on 14/08/2023, I confirm that the Council
has now considered your request under the Freedom of Information Act 2000.
For ease of reference, I will now address each of your questions in turn.
/ The information you have requested is as follows:

i) Where is household recyclable waste from the blue bins taken to be
recycled?

Our Blue lidded wheelie bins are for the collection of Paper and Card.
This material is kept separate and tipped at the Stubbs Mead transfer
station and is then sent to UPM Kymmene in Shotton for onward processing. 

ii) Are all recyclable items actually recycled or do certain items go to
landfill? If so, which items?

Yes - Our recyclates are collected and processed separately from our
general waste . All waste collected as recycling is sent for processing
where it is treated and processed as a recyclate. It is important to note
that this subject to the level of contamination and offending loads may be
rejected and sent to an Energy Recovery Facility (ERF).  

iii) Why do you provide separate bins for recyclable waste and only accept
bins with recyclables separated, yet they are immediately mixed together
when collected in the same bin lorries?

Our recycling vehicles are twin stream which means that the rear
compaction section of the vehicle is divided into two separate
compartments allowing for the crew to collect both food waste and dry
recycling material at the same time and keeping them separate for further
processing.

The Council publishes Access to Information requests and responses on its
online Disclosure Log. (Any request included within this log will be
anonymised appropriately)

To view the Council’s Disclosure Log, please visit our website available
here:

[1]The Freedom of Information (FOI) Act | Croydon Council
(disclosure-log.co.uk)

If you are dissatisfied with the way the Council has handled your request
under the Freedom of Information Act, you may ask for an internal review.
This should be submitted to us within 40 working days of this response.
You can do this by outlining the details of your complaint by:

Email:        [2][email address]

Writing:     Information Team

London Borough of Croydon

Bernard Weatherill House

Floor 7 - Zone B

8 Mint Walk

Croydon, CR0 1EA

Any requests received after the 40 working day time limit will be
considered only at the discretion of the council.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire, SK9 5AF

Yours sincerely,

Information Team

Croydon Digital Services

Assistant Chief Executive Directorate

Bernard Wetherill House,

Mint Walk,

Croydon,

CR0 1EA

[3][email address]

[email address]

References

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1. https://croydon.disclosure-log.co.uk/
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