Recruitment Agency Spend

Terry Tibbs made this Freedom of Information request to Southern Housing Group
This authority is not subject to FOI law, so is not legally obliged to respond (details).
This request has been closed to new correspondence. Contact us if you think it should be reopened.

Response to this request is long overdue. Although not legally required to do so, we would have expected Southern Housing Group to have responded by now (details). You can complain by requesting an internal review.

Dear Southern Housing Group,
I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contract below.

The details we require are:

• What model the Association currently uses to recruit / resource temporary workers ie PSL, Master Vendor Managed Service or Neutral Vendor Managed Service

• If PSL - a breakdown of the main agencies used over the past 12 months
• If a Managed Service is used - who is the primary supplier

• Actual contract values of each framework/contract (& any sub lots)
• Start date & duration of current contract
• Is there an extension clause in the agreement (s) / framework(s)/contract(s) and, if so, the duration of the extension?
• Has a decision been made yet on whether the framework(s)/contract(s) are being either extended or renewed?
• Who is the senior officer (outside of procurement) responsible for this contract?

Yours faithfully,

Terry Tibbs

Service.Centre, Southern Housing Group

11 Attachments

This is an automated response; please do not reply to this e-mail address.

Thank you for emailing the Customer Service Centre      

We will contact you within 5 working days with a full response or to
confirm the next steps to resolve your enquiry

Due to the impacts of Covid-19, a number of our teams are operating a
reduced service.

Lots of advice and useful information can be found on our website along
with a dedicated page detailing our current service offer and ways in
which we can help you during this challenging time. Please
click [1]here to find out more.

 

If your query is urgent, please call us so that we can help you straight
away.

For general queries, please call 01403 220 440

For repairs including ‘emergency out of hours’ - Click [2]here for your
dedicated regional number

 

If your enquiry requires us to provide information regarding your tenancy,
we may ask you to register for our online portal.

This way, we can verify your email address and ensure that your
information stays safe and secure.

Sign up now at [3]me&shg if you have not already registered. 

You can also use me&shg to:

o View your rent account
o Report a repair
o Get in touch with your local Customer Service team

Kind regards

The Customer Service Team [4]mail_template_SHG_logo_main
[5]1_mail_template_mini_logo Southern Housing Group Limited
[6]2_mail_template_Address Spire Court, Albion Way, Horsham, West Sussex, RH12 1JW
[7]3_mail_template_Phone 01403 220 [8]5_mail_template_Web [9]shgroup.org.uk
440
[10]8_mail_template_Facebook [11]Facebook [12]7_mail_template_Twitter [13]@SHGcustomers
[14]9_mail_template_Awards Winner – 2015 Evening Standard Homes and Property Awards 'Best Large Affordable
Development' – The Edge, Brighton
[15]9_mail_template_Awards Winner – 2015 UK HomeSwapper Awards – Star Landlord, South Region
[16]16_Report_Repair  [17]14_mail_template_CTA_Buy  [18]15_mail_template_CTA_Rightmove

 

 

Southern Housing Group Limited a charitable housing association and
registered society No. 31055R
Southern Home Ownership Limited a registered society No. 18521R
Southern Space Limited Company Registration No. 5400187
All registered in England with registered office at Fleet House, 59-61
Clerkenwell Road, London EC1M 5LA

This email message is confidential and for use by the addressee only. If
the message is received by anyone other than the addressee, please return
the message to the sender by replying to it and then delete the message
from your computer. Southern Housing Group is neither liable for the
proper, complete transmission of the information contained in this
communication nor any delay in its receipt. Please contact the sender
immediately should this message have been transmitted incorrectly.

Opinions, conclusions and other information expressed in this message are
not given or endorsed by Southern Housing Group unless otherwise indicated
by an authorised representative independent of this message.
[19]www.shgroup.org.uk

This email has been scanned for viruses and malware, and has been
archived, on behalf of Southern Housing Group, by Mimecast Ltd; an
innovator in security, archiving and compliance. To find out more
[20]Click Here.

References

Visible links
1. https://www.shgroup.org.uk/about-us/late...
2. http://www.shgroup.org.uk/contact-us/you...
3. https://ssp.shgroup.org.uk/ssp/?p=register
9. http://shgroup.org.uk/
11. http://www.facebook.com/southernhousing
13. https://twitter.com/SHGcustomers
16. http://www.shgroup.org.uk/contact-us/you...
17. https://www.allpayments.net/allpayments/...
18. http://www.rightmove.co.uk/property-to-r...
19. http://www.shgroup.org.uk/
20. http://www.mimecast.com/products/

Data Protection, Southern Housing Group

Dear Sir,

 

In respect to your Freedom of Information Request,

 

Southern Housing Group are not defined as a Public Authority under Part 1,
3 of the FOIA 2000 and are therefore not obliged to fulfil a request under
this legislation. Therefore we will not be responding to your request.

 

Kind regards,

 

Rowan QuasMorris | Privacy Officer
Southern Housing Group Limited
Spire Court, Albion Way, Horsham, West Sussex, RH12 1JW
020 7017 8512 07712540206
[1]shgroup.org.uk [2]Southern Housing Group
[3]@SHGroupUK [4]@SHGCustomers

 

The latest information on our response to Covid-19 is available at
[5]shgroup.org.uk/coronavirus

 

 

Southern Housing Group Limited a charitable housing association and
registered society No. 31055R
Southern Home Ownership Limited a registered society No. 18521R
Southern Space Limited Company Registration No. 5400187
All registered in England with registered office at Fleet House, 59-61
Clerkenwell Road, London EC1M 5LA

This email message is confidential and for use by the addressee only. If
the message is received by anyone other than the addressee, please return
the message to the sender by replying to it and then delete the message
from your computer. Southern Housing Group is neither liable for the
proper, complete transmission of the information contained in this
communication nor any delay in its receipt. Please contact the sender
immediately should this message have been transmitted incorrectly.

Opinions, conclusions and other information expressed in this message are
not given or endorsed by Southern Housing Group unless otherwise indicated
by an authorised representative independent of this message.
[6]www.shgroup.org.uk

This email has been scanned for viruses and malware, and has been
archived, on behalf of Southern Housing Group, by Mimecast Ltd; an
innovator in security, archiving and compliance. To find out more [7]Click
Here.

References

Visible links
1. http://shgroup.org.uk/
2. https://www.linkedin.com/company/souther...
3. https://twitter.com/SHGroupUK
4. https://twitter.com/SHGcustomers
5. http://shgroup.org.uk/coronavirus
6. http://www.shgroup.org.uk/
7. http://www.mimecast.com/products/