Recruitment Agency Spend

Terry Tibbs made this Freedom of Information request to Cross Keys Homes

This request has been closed to new correspondence. Contact us if you think it should be reopened.

Response to this request is long overdue. By law, under all circumstances, Cross Keys Homes should have responded by now (details). You can complain by requesting an internal review.

Terry Tibbs
Delivered

Dear Cross Keys Homes,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contract below.

Recruitment Agency Services

The details we require are:

• What model the Association currently uses to recruit / resource temporary workers ie PSL, Master Vendor Managed Service or Neutral Vendor Managed Service

• If PSL - a breakdown of the main agencies used over the past 12 months
• If a Managed Service is used - who is the primary supplier

• Actual contract values of each framework/contract (& any sub lots)
• Start date & duration of current contract
• Is there an extension clause in the agreement (s) / framework(s)/contract(s) and, if so, the duration of the extension?
• Has a decision been made yet on whether the framework(s)/contract(s) are being either extended or renewed?
• Who is the senior officer (outside of procurement) responsible for this contract?

Yours faithfully,

Terry Tibbs

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Cross Keys Homes

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Sent request to Cross Keys Homes again, using a new contact address.

CustomerServices, Cross Keys Homes

Thank you for your email, we will respond as soon as we can.

Find up to date information about our services and support on our website.

You can also manage your account online with MyCKH. Login to access to
your latest rent statement, make payments, or use our quick forms to
report repairs or tell us about changes to your details. Get started at
[1]www.crosskeyshomes.co.uk/myckh

Kind regards
Customer Services team.

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Eddie Smy, Cross Keys Homes

7 Attachments

Thank you for your email dated 8 August 2020 requesting information under
the Freedom of Information Act. At present, housing associations are not
subject to the Freedom of Information Act. Therefore, we do not have a
statutory obligation to respond to requests for information made under
this legislation. It is difficult to ascertain from your email why you
require the information; however, should this be for a recognised research
project we may be able to help you. If you would like to discuss this
matter in more detail, please contact me on the number below.

 

 

[1]CKH Logo Eddie Smy
Director of Risk, Performance [6]We
& Business Improvement are a
[2]Email: living
[email address] wage
[3]Tel: 01733 385049 employer
Internal Ext: [4]5049
Mobile: [5]07866 459762
We’re here for you! We can get you the support you need.
We have set up a [7]'Be Kind' fund specifically to support our customers suffering
from the impact of Covid-19. If you need help, visit our [8]website  to tell us about
your circumstances and the support you need.
If you do not have online access, call us on [9]01733 385000, but please be patient as
you may have to wait for your call to be answered.
[10]Visit our website to find our latest information and advice in response to the
Covid-19 pandemic.
[11]Please recycle this email Please consider the environment before printing this
email.
[12]Facebook[13]Twitter[14]Youtube[15]LinkedIn [16]www.crosskeyshomes.co.uk
Cross Keys Homes Limited and all of its subsidiaries are registered in the United
Kingdom. The Registered Office is Shrewsbury Avenue, Peterborough, PE2 7BZ. Cross Keys
Homes Limited is a charitable Community Benefit Society registered under the
Co-operative and Community Benefit Societies Act 2014, registered number 7643.
Subsidiary companies: CKH Developments Ltd registered number is 6056212.
Cambridgeshire Homes LLP, registered number is OC396627. Cross Keys Property Ltd,
registered number is 9318117. Cambridgeshire Housing Capital PLC, registered number is
9102394. Cross Keys Care is fully registered with the Care Quality Commission:
1-541301229.

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