Dear Department for Work and Pensions,

Can you tell me please when you will be introducing recording equipment into every single one of your assessment centres . And also for home assessments as well.
Surely in the long run it would make financial sense. With the amount of money it must cost the DWP in MR's and appeals.

Thank you

Yours faithfully,

debbie

DWP freedom-of-information-requests, Department for Work and Pensions

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DWP Health Services Correspondence, Department for Work and Pensions

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Dear Debbie,
 
Please see our response to your recent Freedom of Information request.
 
Yours sincerely
 
Correspondence Team
Contracted Health and Employment Services
 

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Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'Recording equipment'.

[ GIVE DETAILS ABOUT YOUR COMPLAINT HERE ]
Just because I have not included my surname my request is refused .

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/r...

Yours faithfully,

debbie

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

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Frank Zola left an annotation ()

"Can I make an FOI request using a pseudonym? #

Technically, you must use your real name for your request to be a valid Freedom of Information request in law. See this guidance from the Information Commissioner (October 2007)...

Use a different form of your name. The guidance says that “Mr Arthur Thomas Roberts” can make a valid request as “Arthur Roberts”, “A. T. Roberts”, or “Mr Roberts”, but not as “Arthur” or “A.T.R.”.

https://www.whatdotheyknow.com/help/priv...

Craig Gilding left an annotation ()

That's just being awkward for the same of it. Typical DWP. Just answer the question.

Dear DWP freedom-of-information-requests,
I am now requesting an internal review.
As, you have not responded to my request.
By law, you should have responded promptly. And, you have not.

Thank you

Yours sincerely,

Debbie price

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

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References

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1. http://www.dwp.gov.uk/freedom-of-informa...

DWP Health Services Correspondence, Department for Work and Pensions

1 Attachment

Dear Debbie,
 
Please see our response to your recent request for an Internal Review.
 
Yours sincerely
 
Correspondence Team
Contracted Health and Employment Services
 

show quoted sections

DWP Health Services Correspondence, Department for Work and Pensions

1 Attachment

Dear D Price,
 
Please see our response to your recent request for an Internal Review.
 
Yours sincerely
 
Correspondence Team
Contracted Health and Employment Services
 

show quoted sections

J Roberts left an annotation ()

Would two cheap tape recorders do the job?

"The audio recording of face- to-face consultations is not currently part of the contractual specification for PIP assessments.

Claimants may use their own equipment to audio record their face-to-face consultation, should they wish to, subject to any reasonable conditions the DWP chooses to impose on such recordings. These reasonable conditions are:

The claimant must inform the AP in advance that they wish to audio record their consultation. This is to allow the AP to ensure that the HP scheduled to carry out the consultation is willing to be recorded. If the HP is unwilling to be audio recorded, an alternative appointment should be made with an HP who is willing.

The claimant must be able to provide a complete and accurate copy of the audio recording to the HP at the end of the consultation. For this reason, certain devices that are capable of editing, real-time treaming or video recording the session are not approved. Non-approved devices include (but are not limited to) PCs, tablets, smart phones, MP3 players, smart watches, and devices that are not capable of providing a verifiable media copy that can be easily checked during the assessment.

Acceptable formats for such recordings are restricted to CD and audio cassette only The claimant must sign a consent form in which they agree
to provide a copy of the audio recording and not use the audio recording for unlawful purposes.

APs must publicise these conditions and ideally include them in communications sent to claimants before they attend a face-to-face consultation.

Video recording of consultations is not permitted.

Covert recording of consultations

If the HP notices that a claimant is covertly recording their consultation, the restrictions relating to the recording of consultations should be explained to the claimant. If the HP is content to be recorded, the claimant is content to sign the agreement form and the claimant’s equipment meets the specified requirements, the consultation can continue. If this is not the case the claimant should be asked to stop recording. If the claimant refuses, the consultation should be terminated and the case should be returned to the DWP using the return assessment function with reason failure to participate. The CM will consider whether the claimant has good reason for failing to participate in the consultation."

Dear DWP Health Services Correspondence,
The link to ESA you provided. Does not work.

Yours sincerely,

Debbie Price

DWP Health Services Correspondence, Department for Work and Pensions

1 Attachment

Dear D Price,
 
Please see our response to your recent request for an Internal Review.
 
Yours sincerely
 
Correspondence Team
Contracted Health and Employment Services
 

show quoted sections

Dear DWP Health Services Correspondence,

Thank you for your reply.
The new link, you have provided, does work.
Thank you

Yours sincerely,

Debbie price

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