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Record of the record for NJ54154179 and NJ54473610

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Dear Hounslow Borough Council,
You are hereby required to provide computerised record of the record (audit trail) for these PCN's:
NJ54154179
NJ54173610
Yours sincerely
Dragutin Popovic

Freedom of Information, Hounslow Borough Council



Dear Resident/Member of the public,

Thank you for your email about a Freedom of Information.

We will either deal with your request or pass it onto our service teams to
provide you with a response.    

o   Freedom of Information (FOI) requests – the Council will respond
within 20 working days from the time of receipt if this is within working
hours, or, if received out of hours, from the next working
day.[1]https://www.hounslow.gov.uk/info/20110/o...

o   To comply with the Local Government Transparency Code 2015 further
information can be found
at [2]https://www.hounslow.gov.uk/info/20110/o...

 Yours sincerely,

Customer Relations Team

References

Visible links
1. https://www.hounslow.gov.uk/info/20110/o...
2. https://www.hounslow.gov.uk/info/20110/o...

Freedom of Information, Hounslow Borough Council

Dear Dragutin Popovic

Thank you for your below FOI request.

This has been logged under reference number 36042-36043 to the service team for a response. This response will follow to you within the 20 working day deadline.

Kind Regards,

Joe | Customer Relations Officer
London Borough of Hounslow, Civic Centre, Lampton Road, Hounslow, TW3 4DN
Tel: 020 8583 5211 | Email: [Hounslow Borough Council request email] 

Information about Council services can be found on our website www.hounslow.gov.uk

Follow us online: Twitter: @LBofHounslow and Facebook: www.facebook.com/HounslowCouncil

show quoted sections

PARKINGCOMPL, Hounslow Borough Council

1 Attachment

Dear Dragutin Popovic

 

Please find attached response to your FOI request.

 

Regards

Mrs Harris | Investigations Officer

Environmental Services and Contract Management

Orange Zone Civic Centre

0208 5832000

[1]www.hounslow.gov.uk

   

 

 

 

References

Visible links
1. http://www.hounslow.gov.uk/
http://www.hounslow.gov.uk/

Dear PARKINGCOMPL,
FAO Mrs Harris Investigation Officer
You are required to provide the full name of an individual who has advised you, their official capacity and the name of the corporation they work for.
You are required to provide the most updated Applicants Data File User Guide with all Annexes (Traffic Enforcement Centre)
Yours sincerely
Dragutin Popovic

PARKINGCOMPL, Hounslow Borough Council

 

Thank you for contacting Parking Complaints. This is an automated response
to confirm receipt of your email.

 

Complaints will be responded to within published timeframes. Freedom of
Information and Data Protection Act requests will be responded to within
statutory timeframes.

 

General queries or concerns will be dealt with as soon as possible. We aim
to reply within 10 working days but this may vary depending on the level
of correspondence received.

Freedom of Information, Hounslow Borough Council

Dear Mr Popovic,

 

Thank you for your follow up email which has been received by the Customer
Relations Team.

 

I have logged your subsequent email under reference 37175 and will be
allocating to the relevant section.

 

They should respond within 20 working days.

 

Kind regards,

 

Rapinder | Customer Relations Officer

 

Yellow Zone, Civic Centre

London Borough of Hounslow,

Tel: 020 8583 5211 | Email: [1][email address

 

Information about Council services can be found on our website
[2]www.hounslow.gov.uk

 

Follow us online: Twitter: [3]@LBofHounslow and Facebook:
[4]www.facebook.com/HounslowCouncil

 

show quoted sections

Dear Rapinder Customer Relation Officer
You are required to provide:
1.) The council's computerised record for PCN's NJ54154179 and NJ54473610
2.) Full name of the individual who has advised Mrs Harris Investigations Officer Environmental Services and Contract Management, their official capacity and the name of the corporation they work for
3.)The most updated Applicants Data File User Guide with all Annexes (Traffic Enforcement Centre)
4.)Additionally you are required to provide the full name of the Data Controller for Hounslow Borough Council
Yours sincerely,
Dragutin Popovic

Freedom of Information, Hounslow Borough Council

Dear Resident/Member of the public,

Thank you for your email about a Freedom of Information.

 

We will either deal with your request or pass it onto our service teams to
provide you with a response.    

o   Freedom of Information (FOI) requests – the Council will respond
within 20 working days from the time of receipt if this is within working
hours, or, if received out of hours, from the next working day.
[1]https://www.hounslow.gov.uk/info/20110/o...

o   To comply with the Local Government Transparency Code 2015 further
information can be found at
[2]https://www.hounslow.gov.uk/info/20110/o...
 

 Yours sincerely,

Customer Relations Team

 

References

Visible links
1. https://www.hounslow.gov.uk/info/20110/o...
2. https://www.hounslow.gov.uk/info/20110/o...

Freedom of Information, Hounslow Borough Council

Dear Mr Popovic,

Thank you for your email.

I have passed this to the relevant service area for their information.

Yours sincerely,
Emma Wallis | Customer Relations Officer
Customer Relations
Yellow zone, Civic Centre
London Borough of Hounslow
Office: 020 8583 5211
Email: [email address]
Website:  www.hounslow.gov.uk
Follow us online: Twitter: @LBofHounslow and Facebook: www.facebook.com/HounslowCouncil

show quoted sections

PARKINGCOMPL, Hounslow Borough Council

1 Attachment

Dear Dragutin Popovic

 

Please find attached response to your FOI request.

 

Regards

Mrs Harris | Investigations Officer

Environmental Services and Contract Management

Orange Zone Civic Centre

0208 5832000

[1]www.hounslow.gov.uk

   

 

 

 

References

Visible links
1. http://www.hounslow.gov.uk/
http://www.hounslow.gov.uk/

Dear Mrs Harris Investigation Officer Environmental Services and Contract Management Orange Zone Civic Centre
You have failed to provide the answers to my request
1.) The council's computerised record for PCN's NJ54154179 and NJ54473610
2.) Full name of the individual who has advised you - Investigations Officer Environmental Services and Contract Management, their official capacity and the name of the corporation they work for
3.)The most updated Applicants Data File User Guide with all Annexes (Traffic Enforcement Centre)
4.)Additionally you are required to provide the full name of the Data Controller for Hounslow Borough Council
and have also failed to provide the most updated Applicants user guide with annexes.
The same is with another public institution (HMCTS) - a publc trustee refusing to provide recorded data (long winded response in the form but no substance):
TEC <[email address]> Good afternoon, Thank you for your email. The application user-guide is designed for assist local authorities when preparing their data files of unpaid penalty charges to be registered with the TEC. As such, it does not provide procedural advice and is unable to be released to individuals. You may wish to refer to Civil Procedure Rule 75 http://www.justice.gov.uk/courts/procedu... which outlines the procedure when a Penalty charge is registered with the Traffic Enforcement Centre. If you are considering making a request under the Freedom of Information Act, please note that The Judicial Office already provides a range of information and before considering making a request, you should try searching this website using the search box or sitemap. Alternatively, if you are unable to find what you are looking for, you can make a request by filling in this online form: https://www.justice.gov.uk/information-a... or by writing to: Data Access and Compliance Unit Postal Point 10.31, Floor 10 102 Petty France London SW1H 9AJ Kind regards, Becca McVeigh HMCTS I County Court Business Centre I Team Leader Tel: 0300 123 1059 / 01604 619450 TEC Helpdesk
Yours sincerely
Dragutin Popovic

Freedom of Information, Hounslow Borough Council

Dear Mr/Ms Popovic,

 

Thank you for your email below which has been received by the Customer
Relations Team.

 

I have logged your Internal Review under reference 38593-38594 and will be
passing to the relevant officer to investigate.

 

Kind regards,

 

Rapinder | Customer Relations Officer

 

Yellow Zone, Civic Centre

London Borough of Hounslow,

Tel: 020 8583 5211 | Email: [1][email address

 

Information about Council services can be found on our website
[2]www.hounslow.gov.uk

 

Follow us online: Twitter: [3]@LBofHounslow and Facebook:
[4]www.facebook.com/HounslowCouncil

 

 

------------------------------------------------------------------------

From: Dragutin <[5][FOI #452549 email]>
Sent: 06 February 2018 18:24
To: PARKINGCOMPL
Subject: Internal review of Freedom of Information request - Record of the
record for NJ54154179 and NJ54473610

 

Dear Mrs Harris Investigation Officer Environmental Services and Contract
Management Orange Zone Civic Centre
You have failed to provide the answers to my request
1.) The council's computerised record for PCN's NJ54154179 and NJ54473610
2.) Full name of the individual who has advised you -  Investigations
Officer Environmental Services and Contract Management, their official
capacity and the name of the corporation they work for
3.)The most updated Applicants Data File User Guide with all Annexes
(Traffic Enforcement Centre)
4.)Additionally you are required to provide the full name of the Data
Controller for Hounslow Borough Council
 and have also failed to provide  the most updated Applicants user guide
with  annexes.
The same is with another public institution (HMCTS) - a publc trustee
refusing to provide recorded data (long winded response in the form but no
substance):
TEC <[6][email address]> Good afternoon, Thank you for your email.
The application user-guide is designed for assist local authorities when
preparing their data files of unpaid penalty charges to be registered with
the TEC. As such, it does not provide procedural advice and is unable to
be released to individuals. You may wish to refer to Civil Procedure Rule
75 [7]http://www.justice.gov.uk/courts/procedu...
which outlines the procedure when a Penalty charge is registered with the
Traffic Enforcement Centre. If you are considering making a request under
the Freedom of Information Act, please note that The Judicial Office
already provides a range of information and before considering making a
request, you should try searching this website using the search box or
sitemap. Alternatively, if you are unable to find what you are looking
for, you can make a request by filling in this online form:
[8]https://www.justice.gov.uk/information-a...
or by writing to: Data Access and Compliance Unit Postal Point 10.31,
Floor 10 102 Petty France London SW1H 9AJ Kind regards, Becca McVeigh
HMCTS I County Court Business Centre I Team Leader Tel: 0300 123 1059 /
01604 619450 TEC Helpdesk

+----------------------------------------------------------------+
|[9]PART 75 - TRAFFIC ENFORCEMENT - Civil Procedure Rules |
| |
|[10]www.justice.gov.uk |
| |
|(a) ‘the Centre’ means the Traffic Enforcement Centre |
|established under the direction of the Lord Chancellor; (a1) |
|'enforcement agent' has the meaning given in ... |
+----------------------------------------------------------------+

Yours sincerely
Dragutin Popovic

show quoted sections

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