Dear Mr Magee

Please find attached a letter from Network Rail in response to your recent
request for information.

Yours sincerely

Jonathan Mantle | Information Officer

Freedom of Information | Legal Corporate & Commercial

[1]Network Rail | 1^st Floor | Willen Building | The Quadrant: MK
Elder Gate | Milton Keynes | MK9 1EN

Telephone: 01908 782405

Email: [2][Network Rail request email]

Web: [3]http://www.networkrail.co.uk/foi/

[4]Description: Description: Logo

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Dear Mr Magee

Our reference: Internal review: FOI2016/00919

Further to your email of 22 August 2016, we will now carry out an internal review of the handling of your request FOI2016/00830. The purpose of the internal review procedure is to provide a fair, thorough and independent review of the handling of the request and of the decisions taken pursuant to the Freedom of Information Act 2000.

We will endeavour to respond to your request for an internal review by 20 September 2016. We will write to you if an extension is required.

If you have any queries please contact us. Please quote the reference number above in all future communications about the internal review.

Yours sincerely

Lou Lander

Dr Lou Lander | FOI Manager, Compliance and Appeals Network Rail | The Quadrant: MK | Elder Gate | Milton Keynes | MK9 1EN

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Dear Mr Magee

I am writing in response to your email of 22 August 2016, which asked for a review of the handling of your FOI request. I have considered the handling of the request and the response sent to you in accordance with the Code of Practice issued under section 45 of FOIA.

Your request of 24 July 2016 asked:

"Can you tell me how much money your corporation has received from the paid for female and male toilets at King's Cross station in your fiscal 2014-2105?"

Network Rail responded to the request on 27 July 2016; the response was sent promptly and well within the 20 working day statutory deadline, and therefore complies with section 10(1) of FOIA.

The response explained that the information you were seeking was already available on our Transparency Portal and cited the section 21 exemption under FOIA; this is the correct exemption to apply when the requested information is reasonably accessible to the applicant by other means. A link to the Portal was included, and directions to the information were provided in a further footnote. I have followed the link and directions to confirm that this takes you to an Excel spreadsheet entitled 'Toilet Finance Data'; the spreadsheet provides the 'Total Income Received 2014-15' for Network Rail's Managed Stations, including King's Cross.

The response also provided further advice and assistance in the form of several explanatory notes. Included here was an explanation that the overall figure had been provided as you had not asked for separate totals for the female and male toilets; however, the response also invited you to contact us again if it was indeed the case that you wished the figures for the female and the male toilets to be provided separately.

I have considered the wording of your request and whether this was an appropriate response. I consider that your request does not specify that the totals for the female and male toilets should be provided separately, and I agree that one possible reading of the request would be that it simply seeks the combined amount for the female and male toilets. If this is the correct interpretation of your request, then the information to which you were directed satisfies the wording of your request. However, I do note that the Information Commissioner's guidance recommends that if there is any ambiguity about the interpretation of a request then the public authority should seek clarification from the applicant as soon as possible. In this respect, I consider that the advice and assistance included in Network Rail's response effectively sought such clarification from you - the response addressed the possible interpretations of your request, and asked you to contact us if the information already provided was not what you were seeking. This was done within a few days of the receipt of your request and complies with the section 16 duty to assist the applicant.

In conclusion, I consider that your request was appropriately handled and I will therefore close the review at this time; it remains the case that you may of course contact me again if you do wish the revenue from the female and male toilets at King's Cross to be provided as separate figures.

Yours sincerely

Lou Lander

Dr Lou Lander | FOI Manager, Compliance and Appeals Network Rail | The Quadrant: MK | Elder Gate | Milton Keynes | MK9 1EN

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