Reasons for universal credit claims not resulting in a "start" on universal credit

Martin Williams made this Freedom of Information request to Department for Work and Pensions

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Dear Department for Work and Pensions,

I would be grateful if you could release:

1. Any internal analysis of the reasons why a claim for universal credit does not result in a start (ie of those claims that are unsuccessful how many are because the basic conditions not met, how many because the financial conditions not met, how many are withdrawn, how many do not proceed to an award because the claimant fails to book or attend interview etc).

2. In particular any analysis of the numbers of claims made each month which are refused because the claimant does not book or attend either the evidence of identity interview and/or the commitments interview).

I would like this information for each month in the period since January 2019. If figures per month are not available then I would like the information for whatever period is available.

Note similar information down to November 2017 was released under FOI 2025 - https://www.whatdotheyknow.com/request/4...

Thank you.

Martin Williams

DWP freedom-of-information-requests, Department for Work and Pensions

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no-reply@dwp.ecase.co.uk on behalf of DWP Strategy Freedom of Information, Department for Work and Pensions

1 Attachment

Dear Martin Williams,

I am writing in response to your request for information, received 8th
January.

Yours sincerely,

DWP Central FoI Team