Reasons for new claims to Universal Credit not resulting in a start on benefit - Nov 19-present

Martin Williams made this Freedom of Information request to Department for Work and Pensions

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Martin Williams

Dear Department for Work and Pensions,

You have previously released a table showing a breakdown of reasons for refusals of new claims to universal credit for each month down to October 2019.

(See FOI2020 00634 - response of 03/02/2020 - available online here: https://www.whatdotheyknow.com/request/6... )

I would be grateful if you could now release the same information in respect of months after October 2019 - down to the latest month for which you have the available figures.

Many thanks.

Martin Williams.
Yours faithfully,

Martin Williams

DWP freedom-of-information-requests, Department for Work and Pensions

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DWP Central FOI Team,

Our ref: FOI2020/28333

Contact email: [1][email address]

Dear Martin Williams,

Thank you for your request for information which was received on 9th June.
Your request is being considered under the terms of the Freedom of
Information Act 2000.

You can normally expect a response to your FoI request within 20 working
days. However due to the current situation with COVID-19 it may not be
possible for us to reply to you within this timeframe.

The DWP will make every effort to respond to FOIs as we would usually but
the current situation may mean that available Departmental resources are
needed on other high priority areas.

We kindly ask for your understanding during this unpreced ented situation
and we will aim to deal with your FOI request as soon as is practically
possible.

If you have any queries about this letter, please contact the department
using the email address and reference number above.

Yours sincerely,

DWP Central FoI Team

Department for Work and Pensions

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Martin Williams

Dear Department for Work and Pensions,

I do understand things are busy at present. Would appreciate a reply as soon as you are able.

Yours faithfully,

Martin Williams

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FOI mailbox.
 
If your email is a Freedom of Information request you can normally expect
a response within 20 working days.
 
However please be advised that due to the current situation with COVID-19
we cannot guarantee a response within this timescale.
 
Every effort is being made to respond to FOIs as we would usually but the
current situation means that available Departmental resources will be
needed on other high priority areas.
 
We kindly ask for your understanding during this unprecedented situation
and we will aim to deal with your FOI request as soon as is practically
possible.
 
Email FOI responses will be issued from [1][email address]
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk mail.  
 
Should you have any further queries in connection with this request do
please contact us.
 
[2]http://www.gov.uk/dwp
 
 

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References

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2. http://www.gov.uk/dwp

DWP Policy Group Freedom of Information,

1 Attachment

Dear Martin Williams,

I am writing in response to your request for information, received 9th
June.

Please accept my apologies for the delay in responding to your Freedom of
Information request. However due to the current situation with COVID-19 it
was not possible for me to reply to you within the timeframe of 20 working
days.

Yours sincerely,

DWP Central FoI Team