Dear Department for Work and Pensions,
Please provide the relevant guidance which answers the following question:
When a jobseekers Allowance or a Universal credit customer with a health conditon or disability requests a 'reasonable adjustment' what policy and proceedures must be followed?
If there are any forms customers or advisers can complete please also provide copies of these
Please also include a copy of your LMS markers and hotspots guidance which ' must be followed when recording reasonable adjustments.'
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Good morning Mr Jordan
Please find attached our reply to your recent Freedom of Information
DWP Freedom of Information Team
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