Dear [Name Removed]This is a duplicate of your request you sent 21.26 - BFBC reference FOI No. 905

Regards

Information Compliance Officer

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Dear [Name Removed] 

I am writing to confirm that the council has completed the processing of
your request for information.

Please find below a copy of your request, followed by the Council’s
response.

REQUEST

How many reasonable adjustments have you made to bus stops?

RESPONSE

We have made the following type and number of adjustments:

• The Council has introduced raised kerbs at bus stops to make step free
access to buses easier. The last audit of bus stops took place in 2014
and at that time 182 bus stops out of 384 audited had these raised
kerbs. Bus technology has improved the ability of buses to be lowered
towards normal kerb height creating easier access for bus users.
• The Council’s portfolio of real time bus information displays include
REACT technology developed by RNIB to broadcast the content of screens
when activated by a key fob held by the bus user. All of the Council’s
17 at-stop displays have this technology.

You may also find it helpful to refer to our web page
[1]https://www.bracknell-forest.gov.uk/busi...
which contains other helpful information as well.

If you have any queries about this matter please contact me. Please
remember to quote the reference number above in any future communications.

Please note that your request may itself be the subject of a FOI request
and will be disclosed in that event.

If you are unhappy with the service you have received in relation to our
handling of your request you can request an internal review.

Requests for an internal review must be made in writing, and within 40
working days from the date the authority issued an initial response to
your request. Public authorities are not obliged to accept internal
reviews after this date.

Requests for internal reviews should be acknowledged and the target date
for responding will be advised usually within 20 working days. In the
event that clarification of an internal review is required from the
applicant the normal 20 working day time period will not begin until it
has been received.

When requesting an internal review, please include your reference number,
the date of your original request and your contact details. Please also
include an explanation of why you are dissatisfied with our response.
Requests for an internal review should be sent to:
[2][Bracknell Forest Borough Council request email]

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by the Council. The Information Commission can be
contacted at: The Information Commissioner’s Office, Wycliffe House, Water
Lane, Wilmslow, Cheshire SK9 5AF.

Yours
sincerely                                                                                       

Information Compliance
Team                                                                                                                
                                                                                                                

Legal
Services                                                                                                                
                                                                                                                

Delivery                                                                                                                
                                                                                                                
                                                                                                                

Bracknell Forest
Council                                                                        

Tel: 01344
352000                                                                                  

Email:
[3][Bracknell Forest Borough Council request email]                                                                                                                

Web: [4]www.bracknell-forest.gov.uk

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References

Visible links
1. https://www.bracknell-forest.gov.uk/busi...
2. mailto:[Bracknell Forest Borough Council request email]
3. mailto:[Bracknell Forest Borough Council request email]
4. http://www.bracknell-forest.gov.uk/