RE: Roadworks for London Road, St Leonards-on-sea

The request was successful.

Michaela Leary

Dear Southern Water Services Limited,

Please could you confirm the dates of the roadwork's carried out on London Road, St Leonards-on-sea from March 2017 until present?

Yours faithfully,

Michaela Leary

Southern Water Services Limited

Dear Customer,

 

Thanks for your email. We’re on the case and will respond within 10
working days.

 

If you need to contact us, call 0330 303 0277 (Calls charged at local
rate) between 8am–7pm, Monday to Friday and from 8.30am–2pm on Saturdays,
or check out our website [1]https://www.southernwater.co.uk/

 

Please don’t reply as this is an automatic message.

 

Thanks,

The Southern Water Customer Service team

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Southern Water Services Limited

 

Ms Leary Our reference:
8001190209
[FOI #404805 email]  
Date:
5 May 2017
 
Contact:
01273 663671

 

Dear Ms Leary

 

TThe he Environmental Information Regulations 2004

Request for Information

 

Thank you for your request for information which we received on 4 May 2017
and which reads as follows:

 

Please could you confirm the dates of the roadwork's carried out on London
Road, St Leonards-on-sea from March 2017 until present?

 

We are dealing with your request under the Environmental Information
Regulations 2004. As required by the legislation, we normally aim to
answer your request within 20 working days from the date we received it.

 

I will liaise with the relevant department, to ensure your request is
addressed in full and I will contact you again by 2 June 2017.

 

My details

 

If you need anything in the meantime, please call me directly on 01273
663671. I am available Monday to Friday between the hours of 9am and 5pm.
Please do not reply to this  correspondence as it comes from an automated
address. If it is easier for you to contact me via email I can be reached
at [1][Southern Water request email].

 

Yours sincerely

 

Oliver Eley

Customer Solutions Case Handler

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This e-mail is issued by Southern Water Services Limited, company number
2366670, registered in England and having its registered office at
Southern House, Yeoman Road, Worthing, BN13 3NX, England.

In sending this e-mail the sender cannot be deemed to have specified
authority and the contents of the e-mail will have no contractual effect
unless (in either case) it is otherwise agreed between Southern Water
Services Limited and the recipient.

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Southern Water Services Ltd Registered Office: Southern House Yeoman
Road Worthing BN13 3NX Registered in England No. 2366670

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Southern Water Services Limited

 

Ms Leary Our reference:
8001190209
[FOI #404805 email]  
Date:
12 May 2017
 
Contact:
01273 663671

 

Dear Ms Leary

 

TThe he Environmental Information Regulations 2004

Request for Information

 

Thank you for your request for information which we received on 4 May
2017. We have dealt with your request under the Environmental Information
Regulations 2004. This letter provides the response to your request, which
reads as follows:

 

Please could you confirm the dates of the roadwork's carried out on London
Road, St Leonards-on-sea from March 2017 until present.

 

I can confirm that Southern Water does hold information of the type you
have requested as follows:

 

Having checked with the relevant departments, I can confirm that work was
undertaken to dig down and relay 14 meters of the foul sewer, which was
completed on 7 April 2017.

 

We are entitled to make a reasonable charge for information provided under
the Regulations. Details of our charging scheme can be found on our
website:
[1]https://www.southernwater.co.uk/environm....
In this case we have decided to waive our charge.

 

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within forty working days of the date of receipt of this
response and should be addressed to Robin Churchill, Southern Water
Services Ltd, Southern House, Yeoman Road, Worthing, West Sussex BN13 3NX.

 

If you are dissatisfied with the outcome of the internal review, you can
apply, without charge, to the Information Commissioner, who will consider
whether Southern Water has complied with its obligations under the
Regulations, and can require Southern Water to remedy any problems. You
can find out more about how to do this, and about the Regulations in
general, on the Information Commissioner’s website at: [2]www.ico.org.uk.
Complaints to the Information Commissioner can be made via the "report a
concern" section of the Information Commissioner's website.

 

If you have any questions

 

Please call me directly on 01273 663671. I am available Monday to Friday
between the hours of 9am and 5pm. Please do not reply to
this  correspondence as it comes from an automated address. If it is
easier for you to contact me via email I can be reached at
[3][Southern Water request email].

 

 

Yours sincerely

 

Oliver Eley

Customer Solutions Case Handler

This e-mail is intended solely for the person or organisation to which it
is addressed. It may contain privileged and confidential information. If
you are not the intended recipient, you are prohibited from copying,
disclosing or distributing this e-mail or its contents (as it may be
unlawful for you to do so) or taking any action in reliance on it.

If you receive this e-mail by mistake, please delete it then advise the
sender immediately by reply e-mail to <[email address]>.

Without prejudice to the above prohibition on unauthorised copying and
disclosure of this e-mail or its contents, it is your responsibility to
ensure that any onward transmission, opening or use of this message and
any attachments will not adversely affect your or the onward recipients'
systems or data. Please carry out such virus and other such checks as you
consider appropriate.

An e-mail reply to this address may be subject to monitoring for
operational reasons or lawful business practices

This e-mail is issued by Southern Water Services Limited, company number
2366670, registered in England and having its registered office at
Southern House, Yeoman Road, Worthing, BN13 3NX, England.

In sending this e-mail the sender cannot be deemed to have specified
authority and the contents of the e-mail will have no contractual effect
unless (in either case) it is otherwise agreed between Southern Water
Services Limited and the recipient.

References

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https://www.southernwater.co.uk/environm...
2. http://www.ico.org.uk/
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