Rationale for outsourcing interpreting services in the Justice Sector

Klasiena Slaney made this Freedom of Information request to Ministry of Justice

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The request was successful.

Dear Ministry of Justice,

I would like to request the following information under the Freedom of Information Act 2000 relating to the Ministry of Justice Framework Agreement with Applied Language Solutions (now Capita-TI) for the supply of interpreting and translation services in the Justice Sector.

1) All reports, memos and minutes of meetings (including annexes), prepared by the Ministry of Justice after the Autumn 2009 road shows and before the August 2010 e-mail to interpreters, outlining the rationale for the outsourcing of interpreting and translation services in the Justice Sector.
2) Please include the documents mentioned in the National Audit Office report point 1.6, namely an internal briefing document produced by the OCJR for Ministers and senior civil servants in November 2009 and the HMCTS internal audit report from January 2010 (1).

Yours faithfully,

Klasiena Slaney.

(1) http://www.nao.org.uk/publications/1213/...
1.6 During 2009, the Ministry and other justice sector organisations began to examine problems with existing language services through the Office of Criminal Justice Reform (OCJR). The OCJR produced an internal briefing document for Ministers and senior civil servants in November 2009, which highlighted a number of issues and concluded there was a need for change. The case for change was strengthened further, from the Ministry’s perspective, after a critical internal audit report in January 2010. The report found shortcomings in how HMCTS handled interpreter bookings. Specifically, HMCTS sometimes used interpreters from sources other than NRPSI; had weak control systems; and lacked accurate financial and management information. After consideration, the Ministry decided to look for a new approach to language services across the board.

Interpretation Project, Ministry of Justice

1 Attachment

Dear Ms Slaney,

 

Please find attached an acknowledgement of your Freedom of Information
request, reference FOI 79895.

 

Yours sincerely,

 

Interpretation Project

 

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Interpretation Project, Ministry of Justice

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Dear Ms Slaney,

 

Please find attached an update on your Freedom of Information request with
the Ministry of Justice, reference FOI 79895.

 

Yours sincerely,

 

Interpretation Project

 

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Interpretation Project, Ministry of Justice

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Dear Ms Slaney,

 

Please find attached an update on your Freedom of Information request with
the Ministry of Justice, reference FOI 79895.  I apologise for the
continued delay in this matter.

 

Yours sincerely,

 

Interpretation Project

 

This e-mail (and any attachment) is intended only for the attention of
the addressee(s). Its unauthorised use, disclosure, storage or copying
is not permitted. If you are not the intended recipient, please destroy
all
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could be intercepted and read by someone else. Please bear that in
mind when deciding whether to send material in response to this message
by e-mail.

This e-mail (whether you are the sender or the recipient) may be
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read at any time. You have a responsibility to ensure laws are not
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Communications via the GSi may be automatically logged, monitored and/or
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Interpretation Project, Ministry of Justice

1 Attachment

Dear Ms Slaney,

 

Please find attached an update on your Freedom of Information request with
the Ministry of Justice, reference FOI 79895.  I apologise for the
continued delay in this matter, but I anticipate that the final response
will be sent to your shortly.

 

Yours sincerely,

 

Interpretation Project

 

This e-mail (and any attachment) is intended only for the attention of
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is not permitted. If you are not the intended recipient, please destroy
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This e-mail (whether you are the sender or the recipient) may be
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Communications via the GSi may be automatically logged, monitored and/or
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Klasiena Slaney

Dear Ministry of Justice,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Ministry of Justice's handling of my FOI request 'Rationale for outsourcing interpreting services in the Justice Sector'.

This request is now long overdue.

By law, under all circumstances, the Interpretation Project should have responded by now and I would request that it is dealt with, within the next 5 working days.

A full history of my FOI request and all correspondence is available on the Internet at this address:
http://www.whatdotheyknow.com/request/ra...

Yours faithfully,

Klasiena Slaney

Interpretation Project, Ministry of Justice

3 Attachments

Dear Ms Slaney,

 

Please find attached a response and 2 appendices to your Freedom of
Information request to the Ministry of Justice, reference FOI 79895.  I
will send an additional email with the remaining appendices (3-7), since
email size is restricted on our system.

 

I apologise again for the delay to this response.  Your request for
Internal Review on the late response will be dealt with separately.

 

Yours sincerely,

 

Interpretation Project

This e-mail (and any attachment) is intended only for the attention of
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is not permitted. If you are not the intended recipient, please destroy
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could be intercepted and read by someone else. Please bear that in
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This e-mail (whether you are the sender or the recipient) may be
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Communications via the GSi may be automatically logged, monitored and/or
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Interpretation Project, Ministry of Justice

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Ms Slaney,

 

Further to my previous email, please find attached the additional
appendices in relation to your request reference FOI 79895.

 

Yours sincerely,

 

Interpretation Project

 

show quoted sections

Rouse, Tom,

1 Attachment

Dear Ms Slaney,
 
Please find attached an acknowledgement to your request for an internal
review of your FOI request.
 
Regards
 
Tom Rouse
RPT
10 Alfred Place,
London,
WC1E 7LR
Tel: 020 7446 7756
 

This e-mail (and any attachment) is intended only for the attention of
the addressee(s). Its unauthorised use, disclosure, storage or copying
is not permitted. If you are not the intended recipient, please destroy
all
copies and inform the sender by return e-mail.

Internet e-mail is not a secure medium. Any reply to this message
could be intercepted and read by someone else. Please bear that in
mind when deciding whether to send material in response to this message
by e-mail.

This e-mail (whether you are the sender or the recipient) may be
monitored, recorded and retained by the Ministry of Justice. E-mail
monitoring / blocking software may be used, and e-mail content may be
read at any time. You have a responsibility to ensure laws are not
broken when composing or forwarding e-mails and their contents.

show quoted sections

Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

Rouse, Tom,

1 Attachment

Dear Ms Slaney,
 
Please find attached a response to your internal review request dated 9
March.
 
Regards
 
Tom Rouse
RPT
10 Alfred Place,
London,
WC1E 7LR
Tel: 020 7446 7756
 
 
 
 

This e-mail (and any attachment) is intended only for the attention of
the addressee(s). Its unauthorised use, disclosure, storage or copying
is not permitted. If you are not the intended recipient, please destroy
all
copies and inform the sender by return e-mail.

Internet e-mail is not a secure medium. Any reply to this message
could be intercepted and read by someone else. Please bear that in
mind when deciding whether to send material in response to this message
by e-mail.

This e-mail (whether you are the sender or the recipient) may be
monitored, recorded and retained by the Ministry of Justice. E-mail
monitoring / blocking software may be used, and e-mail content may be
read at any time. You have a responsibility to ensure laws are not
broken when composing or forwarding e-mails and their contents.

show quoted sections

Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.