Dear Bury Metropolitan Borough Council,

Please could you provide the name of all parties that are currently contracted by the Local Authority to provide the following services:

1. Rates retention services i.e. to increase the rateable value baseline in line with the rates retention scheme imposed by the Localism Act 2013

2. Business rates appeal services for the authorities’ own properties

Please provide the date these contracts started and the length of them.

Yours faithfully,

R Gilmore

Customer Contact Team, Bury Metropolitan Borough Council

6 Attachments

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Customer Contact Team

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Customer Contact Team
Bury Council
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Did you know you can access your Business Rate Account on-line and have your Business Rate Bill sent to you by email?<http://www.bury.gov.uk/brebills>
http://www.bury.gov.uk/ebills

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________________________________
Did you know what services are available at Whittaker St Digital Hub?

Free training courses are available to help with computer skills and using the internet.
Monday to Friday 9am to 4.45pm

7 Internet Access pc's available for customers you will either need a library card or we can join you if you bring ID

Monday to Friday 9am to 4.45pm

An additional 7 pcs with access to Bury Council and Direct Gov with freephones to contact council offices/Six Town Housing and Step Change Debt Charity.

Monday 9.30am to 12.30pm

Citizens Advice Debt Drop in Clinic to discuss any debt advice

Tuesday 9.30am to 4.00pm

National Careers Advice service, help with CV writing, interview tips, smarter job searches

Wednesday 9.30am - 12.30pm

Citizens Advice Drop in Session.

Alternate Thursdays

Free computer and tablet courses, bring your own laptop/tablet/mobile or use ours.

Please telephone for more information 0161 253 5000 or call in at the Reception.
_____________________________________________________________________

We would like to invite you to a Township Forum Meeting near you in each of Bury's six township areas. Come along, meet your local councillors ask questions and have your say! Their overall purpose is to promote better outcomes for the social, health, economic and environmental well being of residents. Township forums <http://www.bury.gov.uk/index.aspx?articl...>

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Bury Metropolitan Borough Council

 Customer Contact Team

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Thank you for contacting us regarding your FOI Request, your request has
been passed to the appropriate departments(s):

Resources and Regulation

Should you need to speak to us regarding this, your reference is: 
2441090.

If you have any further questions about this issue please E-mail
[1][Bury Council request email] quoting your reference number.

Customer Contact Team
Bury Council

[2][IMG] [3]Receive your council tax bill by e-mail.
Help reduce costs and preserve the environment
[4][IMG] [5]Pay your council tax bill by direct debit
[6][IMG] [7]Find out when we will empty your bins

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We would like to invite you to a Township Forum Meeting near you in each
of Bury's six township areas. Come along, meet your local councillors ask
questions and have your say! Their overall purpose is to promote better
outcomes for the social, health, economic and environmental well being of
residents. [8]Township forums

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Freedom Of Information Customer Support & Collections, Bury Metropolitan Borough Council

Hi

      I  acknowledge receipt of your request.

 

Regards

 

Lynda Smith  |  Bury  Council  |  Customer  Support  &  Collections  | 
Admin  Team  Leader

 

From: [email address]
[mailto:[email address]]
Sent: 04 May 2016 13:38
To: Freedom Of Information Customer Support & Collections
Subject: Freedom of Information Request Business Rates

 

     Customer Contact Team

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Call details (Crm number): 2441090 Recorded: 04/05/2016 13:37:52

Name/Business: R Gilmore
Address: 

Contact Number: , Mobile Phone: 

Email Address: [1][FOI #332626 email]

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Freedom of Information Request for Customer Support and Collections

Teams selected: Business Rates
Dear Bury Metropolitan Borough Council,

Please could you provide the name of all parties that are currently
contracted by the Local Authority to provide the following services:

1. Rates retention services i.e. to increase the rateable value baseline
in line with the rates retention scheme imposed by the Localism Act 2013

2. Business rates appeal services for the authorities' own properties

Please provide the date these contracts started and the length of them.

Yours faithfully,

R Gilmore

The request has been sent to the following departments: Resources and
Regulation

If you have any further questions about this issue please ring 5353, or
Email [2][Bury Council request email] quoting the CRM reference
number. 

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Yours faithfully
Customer Contact Team
Bury Council

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Council Tax, Bury Metropolitan Borough Council

Please see answers below

 

Regards

 

Bury Council Revenues Team

 

 

 

     Customer Contact Team

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Call details (Crm number): 2441090 Recorded: 04/05/2016 13:37:52

Name/Business: R Gilmore
Address: 

Contact Number: , Mobile Phone: 

Email Address: [1][FOI #332626 email]

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Freedom of Information Request for Customer Support and Collections

Teams selected: Business Rates
Dear Bury Metropolitan Borough Council,

Please could you provide the name of all parties that are currently
contracted by the Local Authority to provide the following services:

1. Rates retention services i.e. to increase the rateable value baseline
in line with the rates retention scheme imposed by the Localism Act 2013

 

We are not contracted to anyone at present

2. Business rates appeal services for the authorities' own properties

The Council entered into a contract with GVA on 1 June 2011 which expired
on 31 August 2014 – they are currently dealing with any outstanding
appeals which were submitted i.e they are holding over on this contract

 

Please provide the date these contracts started and the length of them.

Yours faithfully,

R Gilmore

The request has been sent to the following departments: Resources and
Regulation

If you have any further questions about this issue please ring 5353, or
Email [2][Bury Council request email] quoting the CRM reference
number. 

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Yours faithfully
Customer Contact Team
Bury Council

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Dear Council Tax,

Thank you for your reply.

Yours sincerely,

R Gilmore

Council Tax, Bury Metropolitan Borough Council

2 Attachments

Dear Customer

Thank you for your e-mail. We aim to issue a reply as soon as possible and please be aware that all of our emails received are dealt with in date order so we thank you in advance for your patience.

If you are telling us about a change of address, we may need more information from you in order to amend your account. Please visit www.bury.gov.uk/counciltaxmove<http://www.bury.gov.uk/counciltaxmove> where you can provide us with this information.

Did you know you could have your Council Tax bill sent to you by e-mail and that you can pay your account by direct debit?
[cid:image001.gif@01D10B27.AF8341E0]

Receive your council tax bill by e-mail.<http://www.bury.gov.uk/ebills>
Help reduce costs and preserve the environment

[cid:image002.gif@01D10B27.AF8341E0]

Pay your council tax bill by direct debit<http://www.bury.gov.uk/directdebit>

Did you know what Services are Available at Whittaker St Reception?

Free training courses are available at the Council Offices at Whittaker Street, Radcliffe to help you with basic computer and skills using the internet.
To find out more please contact our Digital Coach at [email address]<mailto:[email address]> or by phone on 0161 253 7040 or call in to the reception.

Monday to Friday 9am to 4.45pm

7 Internet Access pc's; 2 hour slots available for customers you will either need a library card or we can join you if you bring ID

Wednesday 9.30am - 12.30pm

Citizens Advice Drop in Session.
Alternatively book an appointment on another day telephone 253 7091.

Monday to Friday 9am to 4.45pm

An additional 7 pcs with access to Bury Council and Direct Gov and freephones to contact council offices/National Careers Service/Step Change Debt Charity.

Yours faithfully

Council Tax Team

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