Ransomware in UK Hospitals
Dear West Suffolk NHS Foundation Trust,
1. In the last 5 years, how many times has your trust/hospital suffered from a ransomware attack? Please provide specific dates (months/years) if possible.
2. How much downtime did this cause (in hours)?
3. Did you pay the ransom? If so, how much was the ransom?
4. What was the total cost of the incident to your hospital/trust?
All of the data gathered will be anonymised in our final analysis and no individual trusts will be mentioned.
Yours faithfully,
Rebecca Moody
Freedom of Information Request Acknowledgement
Thank you for your request which was received by us on 14th October 2019.
Under the Freedom of Information (FOI) Act 2000 we are required to provide a response within 20 working days. You should expect to receive a response by 11th November 2019.
We will advise you if we do not hold the information requested or if an exemption applies.
Your request has been given the reference number FOI 19-12731 .
FOI Team
T: 01284 712941 | Ext: 2941
West Suffolk NHS Foundation Trust
Hardwick Lane|Bury St Edmunds|SUFFOLK|IP33 2QZ
Dear Rebecca Moody,
I am writing to confirm that the West Suffolk NHS Foundation Trust has now completed its search for the information which you requested on 14th October 2019.
1. In the last 5 years, how many times has your trust/hospital suffered from a ransomware attack? Please provide specific dates (months/years) if possible.
2. How much downtime did this cause (in hours)?
3. Did you pay the ransom? If so, how much was the ransom?
4. What was the total cost of the incident to your hospital/trust?
“Unfortunately we must refuse your request under Section 42 of the Freedom of Information Action on the basis of prejudicing commercial interests together with refusal under Section 31 where disclosure of this information would increase the risk or potential risk of cyber-attack or other cyber crime.”
The information supplied to you continues to be protected by the Copyright, Designs and Patents Act 1988. You are free to use it for your own purposes, including any non-commercial research and for the purposes of news reporting. Any other reuse, for example commercial publication, would require the permission of the copyright holder.
If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of our decision, you should write to:
Chief Executive
West Suffolk NHS Foundation Trust
Hardwick Lane
Bury St Edmunds
Suffolk IP33 2QZ
If you are not content with the outcome of your complaint, you may request the Information Commissioner’s Office to carry out a review.
Kind regards
Emily Speare
FOI & IG Support Officer
T: 01284 712941 | Ext: 2941
West Suffolk NHS Foundation Trust
Hardwick Lane|Bury St Edmunds|SUFFOLK|IP33 2QZ
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