Ransomware cyber attack information

The request was successful.

Dear Kingston University,

Do you have any end point or anti-virus software installed on your network devices?

Has your organisation ever been the victim of a ransomware attack which meant that an external hacker encrypted a PC or device or network within your organisation and demanded payment in order to decrypt the device? Y/N

If Yes

How often have you experienced an attack in the last 12 months?

How much did the attacker demand as a ransom for each attack?

How did you respond:
a) We paid the ransom
b) Threw away the device
c) Used decrypter or other technology to regain the use of the encrypted device
c) Other (Please describe)

Did you notify the police? Y/N

If yes

What was their advice?

Yours faithfully,

Sarah Daniels

Murr, Cathy, Kingston University

Dear Sarah

Thank you for your recent request for information relating to Kingston University. Your request was received on 08/07/2016 and is now being dealt with under the terms of the Freedom of Information Act 2000.

Please note that in some circumstances a fee may be payable prior to information being supplied. If a charge is applicable in this case I will contact you to request payment before proceeding further. Details of the University’s charging policy can be found in section 3 of its Freedom of Information Policy, available at the link below:

http://www.kingston.ac.uk/aboutkingstonu...

I will be in touch again in due course and in any event not later than 05/08/2016 this being twenty working days following receipt of your request. In the meantime, please feel free to contact me if I can be of any further assistance.

Kind regards

…………………………………………….
Cathy Murr

Resources and Compliance Team
Library and Learning Services
Ext 62118

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Porteous, Lyn D, Kingston University

Dear Sarah,

 

Further to your recent request for information, the University’s response
follows.

 

Do you have any end point or anti-virus software installed on your network
devices?

Yes

 

Has your organisation ever been the victim of a ransomware attack which
meant that an external hacker encrypted a PC or device or network within
your organisation and demanded payment in order to decrypt the device? Y/N

Yes

 

If Yes

 

How often have you experienced an attack in the last 12 months?

Three times

 

How much did the attacker demand as a ransom for each attack?

The University does not hold this information.

 

How did you respond:

a) We paid the ransom No

b) Threw away the device No

c) Used decrypter or other technology to regain the use of the encrypted
device No

c) Other (Please describe) Re-imaged the device

 

Did you notify the police? Y/N No

 

This completes the University’s response to your information request. If
you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request an internal review of our
decision please contact:

Director of the Vice-Chancellor’s Advisory and Support Department, email :
[1][email address] or by post: Kingston University,
River House, 53-57 High Street, Kingston upon Thames, KT1 1LQ.

 

In the event that you are not content with the outcome of your complaint
you may then apply directly to the Information Commissioner for a
decision. Generally, the Information Commissioner cannot make a decision
unless you have exhausted the complaints procedure provided by Kingston
University. The Information Commissioner can be contacted at: The
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF.

 

I hope that you now have the information you require.

 

Regards,

 

Lyn

 

…………………………………………….

Lyn Porteous

 

Resources and Compliance Team

Library and Learning Services

Kingston University

 

 

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