Raigmore Hospital staff accommodation 6

S Sabato made this Freedom of Information request to Highland NHS Board

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Highland NHS Board,

Can you please provide copies of all the internal audit reviews of the Raigmore Hospital Accommodation of the past six financial years?

Staff Accommodation rates are set by NHS Highland.
Who actually sets accommodation rates within the organisation? What are the criteria on which rent increases, and the frequency of the increases, are based? Rent increases do not seem to be introduced on a regular basis. For example, there were rent increases in November 2009, and again in April 2010, but no rent increases in the financial year 2011/2012. In the current financial year (2012/2013), rates were increased on the 1st of October. A rate saw an increase of a 40% whilst others of less than a 2% - well below the inflation rate which, according to some documents, is supposed to be the minimum rent increase to be introduced.

How many token operated pieces of equipment (tumble dryers, washing machines etc.) are present within the staff accommodation premises? How are monies made from tokens sale recorded by the accommodation office? What was the price of a token, and what was the total income made by the public authority from tokens sale in the financial year 2008/2009?

It appears that some residents of the staff accommodation are having their Council Tax being paid by the public authority. Is that the case?

Yours faithfully,

S Sabato

FOIRequestsHighland (NHS HIGHLAND), Highland NHS Board

Dear Mr Sabato

Thank you for your FOI request.

I will seek the information you request and respond as soon as I receive it.

This will be within the 20 working days target specified by the Freedom of Information ( Scotland) Act 2002.

Please note if you have any further queries regarding this FOI please email at [NHS Highland request email] quoting the above reference.

Yours sincerely

Christina

Christina MacDonald
PA to Maimie Thompson/FOI Administrator
Public Relations & Engagement
NHS Highland Assynt House, Beechwood Park, Inverness IV2 3BW

Telephone:01463 704927 | Email: [email address]

I work Mon - Thurs

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Oliver Kenny (NHS HIGHLAND), Highland NHS Board

1 Attachment

Dear Mr Sabato

 

Please find attached a copy of our response to your recent Freedom of
Information request.

 

Please feel free to contact us again should you require any further
information

 

Thanks

 

Kenny Oliver

NHS Highland

 

 

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Dear Highland NHS Board,

Thank you for your response.

I do not see copies of the staff accommodation internal audit reviews in your response. Was that an oversight? Can you please provide copies of those documents?

Was £1.50 the price of a token in the financial year 2008/2009? In the financial information provided there is not a single monthly income where the figure is a multiple of £1.50. That is quite peculiar.

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From a document of August 2012 the justification for the rent increase in the financial year 2012/2013 was attributed to increases in utilities costs. In fact, the increase in utilities costs was a mere 1.75%. It might have been easier to say that the public authority needed to top up the budget.

From the information provided it also appears that customers are not issued with receipts for their purchase of tokens. Recording tokens sale on a sheet is not immune from human error - I wonder if it can be deemed to be sufficient for an accurate and safe recording of financial transactions.

Yours faithfully,

S Sabato

Oliver Kenny (NHS HIGHLAND), Highland NHS Board

1 Attachment

Dear Mr Sabato

I will respond to each of your questions in turn

A copy of the Internal Audit report is attached - apologies if you have not received this before. This is the only report we have on this matter.

The token price of £1.50 was introduced in January 2012, prior to that it had been £1 for a number of years - including 2008/09. The reason that the figures don't tie back to exact multiples of £1.50 or £1 is that staff retain a cash float in order that they have money to offer change.

Receipts are issued when paying via a debit card. A log is kept of all transactions which includes the recipient of the token, where they stay, whether it is washing machine or dryer tokens, then a signature from the recipient and a signature from the issuer. Any manual system is open to human error.

I hope we have answered your queries please feel free to contact us again

Yours sincerely

Kenny Oliver
Board Secretary
NHS Highland

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Dear Highland NHS Board,

Thank you for your response.

The Internal Audit report disclosed in this FoI request is the same carried out by Deloitte in December 2009 that I requested in my “Raigmore Hospital Staff Accommodation Audit Review” FoI request of 6 October 2012.
http://www.whatdotheyknow.com/request/ra...

I would have thought that public authorities were carrying out internal audit reviews on a regular basis - obviously this is not the case, and it is not very reassuring. However, having customers signing for their purchases appears to be a step in the right direction.

Yours faithfully,

S Sabato