Radio logs on 30 bus rout

Antony Sinclair made this Freedom of Information request to Transport for London

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Dear Transport for London,
I would like to get a copy of radio calls made by metroline bus company on the 30 route on the 16th 17th 18th
From 0700 till 1400

Yours faithfully,

Antony Sinclair

FOI, Transport for London

Dear Mr Sinclair

 

TfL Ref: FOI-3087-1920

 

Thank you for your email received by Transport for London (TfL) on14
January 2020.

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and TfL’s information access policy. 

 

A response will be sent to you by 11 February 2020.

 

We publish a substantial range of information on our website on subjects
including operational performance, contracts, expenditure, journey data,
governance and our financial performance. This includes data which is
frequently asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Eva Hextall

FOI Case Officer

 

FOI Case Management Team

General Counsel

Transport for London

 

 

 

 

 

 

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FOI, Transport for London

1 Attachment

Dear Mr Sinclair

 

TfL Ref: FOI-3087-1920

 

Thank you for your email received by Transport for London (TfL) on14
January 2020.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information (FOI) Act and our information access policy. 

 

Unfortunately we do not hold the information you have requested. The
recordings you are interested in should be held by Metroline.

 

Please see the attached information sheet for details of your right to
appeal.

 

Yours sincerely

 

Eva Hextall

FOI Case Officer

 

FOI Case Management Team

General Counsel

Transport for London

 

 

 

 

 

 

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Dear Transport for London,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Transport for London's handling of my FOI request 'Radio logs on 30 bus rout'.

tfl says it does not have the radio logs
This is not true they do have these logs I would like an internal review

[ GIVE DETAILS ABOUT YOUR COMPLAINT HERE ]

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/r...

Yours faithfully,

Antony Sinclair

FOI, Transport for London

Thank you for your request for an internal review which was received on 23 January 2020

You have stated that you are dissatisfied with the handling of your request for information under the Freedom of Information Act.

The review will be conducted by an internal review panel in accordance with TfL’s Internal Review Procedure, which is available via the following URL:

http://content.tfl.gov.uk/internal-revie...

Every effort will be made to provide you with a response by 20 February 2020. However, if the review will not be completed by this date, we will contact you and notify you of the revised response date as soon as possible.

Yours sincerely

Emma Flint
Principal Information Access Advisor
FOI Case Management Team
General Counsel

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FOI, Transport for London

Dear Mr Sinclair

 

I am contacting you in relation to your request for an internal review
concerning the response provided to FOI-3087-1920. Following your email of
23 January 2020 a review has been carried out by an Independent Review
Panel (‘the Panel’) consisting of individuals who were not involved in the
handling of your request. As part of the review the Panel have reviewed
the information held in relation to your request and sought confirmation
from the appropriate subject expert within TfL, namely in this instance
the Service Delivery Manager for TfL's Technology and Data (Surface
Transport) Team.

 

Your specific request made on the 14 January was for "a copy of radio
calls made by Metroline bus company on the 30 route on the 16th 17th 18th
From 0700 till 1400". 

 

The Panel have confirmed that the response provided to your FOI request on
20 January 2020 is factually correct and we do not hold the radio call
logs that you are seeking.  To provide further explanation, there are two
separate contact points between TfL’s Network Management Control Centre
(NMCC) and the bus drivers, and between Metroline and the Bus drivers. As
you specifically asked for “the calls made by Metroline bus company” these
recordings are held by Metroline as they are the bus operators for route
30.

 

The only recordings that TfL keeps of radio calls relate to Code Red and
Code Blue calls made by bus drivers into the NMCC and this is for the
purpose of incident review.

 

The Panel appreciate that the above response will come as a disappointment
to you, however we hope that we have provided a better clarity in regards
to the information you requested in FOI-3087-1920. If you are dissatisfied
with the internal review actions to date please do not hesitate to contact
me or alternately you can refer the matter to the independent authority
responsible for enforcing the Freedom of Information Act, at the following
address:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

 

A complaint form is also available on the ICO’s website
([1]www.ico.org.uk).

 

Yours sincerely

 

Emma Flint

Principal Information Access Adviser

FOI Case Management Team

Transport for London

[2][TfL request email]

 

 

 

 

 

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References

Visible links
1. http://www.ico.org.uk/
2. mailto:[TfL request email]
3. http://www.tfl.gov.uk/corporate/about-tfl/

Dear FOI,
Eva Hextall
I Would like you to investigate this case again I intend to prove to the ico that this is not the case so please get me the information that I need TFL as a duty under the freedom of information to provide with these logs

Yous Sincerely

Antony Sinclair

FOI, Transport for London

Dear Mr Sinclair

Thank you for your email. The internal review has been concluded and our response provided to you outlining what information we do and do not hold.

If you have evidence to the contrary you are more than welcome to provide it to us for further review or as is your right, contact the Information Commissioners Office.

Yours sincerely

Emma Flint
Principal Information Access Adviser
FOI Case Management Team
Transport for London
[TfL request email]

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