Questions asked at Annual Members meeting

The request was successful.

Dear University Hospitals Birmingham NHS Foundation Trust,

At the Annual Members Meeting of the Trust held on 24 September 2020, participants were invited to ask questions by using the online chat/question facility of Teams.

Please provide a copy of each of the questions asked, the name of the person who submitted the question, the time (or approximate time) that each question was submitted, and the name of the person who answered the question posed. If any question was not read out and answered, please provide the reason why.

Please provide your reply in electronic form.

Yours faithfully,

Peter C. Bell

Dear University Hospitals Birmingham NHS Foundation Trust,

I submitted a Freedom of Information request to you on 24 September 2020.
I have not to date received any acknowledgment nor response.

In the absence of any response I propose to raise a formal complaint with the Information Commissioner.

Yours faithfully,

Peter C. Bell

FOI, University Hospitals Birmingham NHS Foundation Trust

Dear Mr Bell,

Thank you for your e-mail received on 22 October 2020 in relation to your request for information regarding University Hospitals Birmingham NHS Foundation Trust (UHB).

Please accept our apologies for the delay in providing a response to your request – we are aware that today is the legal deadline, the delay is likely due to urgent operational responses dealing with Public Health priorities (Covid-19).

I have followed up with the relevant department this morning regarding your response, but please be aware that due to current circumstances regarding Covid-19 further delays may be expected as the Trust prioritises the response to the rise in cases. Unfortunately we are unable to advise a timeframe for when our response will be available. We appreciate your patience at this time.

We apologise for any inconvenience this has caused, we do remain committed to responding to your request and will respond as soon as we can. You have the right to complain to the Information Commissioners Office and you can contact them at:

Information Commissioner's Office Wycliffe House Water Lane, Wilmslow, Cheshire SK9 5AF
Telephone: 08456 30 60 60 or 01625 54 57 45 or www.ico.org.uk

Please don’t hesitate to contact me if you have any queries.

FOI Officer
University Hospitals Birmingham

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Dear FOI,

I note that we are approaching 3 weeks over the stautory limit for a response to this FOI.
At 4 weeks over the stautory time limit I will refer the matter to the ICO as a formal complaint.

Whilst I recognise that there may be extenuating circumstances, this is not a difficult FOI request. Tne information is very readily available from the Teams appplication that was used for the meeting and should take no longer than 20 minutes of time to gather the relevant information.

Please could I ask you to indicate why this FOI has not been dealt with in 7 weeks?

Yours sincerely,

Peter C. Bell

FOI, University Hospitals Birmingham NHS Foundation Trust

Dear Mr Bell,

Please accept my apologies for the continued delay in providing you with a response to your information request.

Please be assured that we will provide you with a response. We are experiencing unusual delays in almost all areas of the Trust owing to the direct or knock-on effects of the current pandemic.

I am aware that our response is now around three weeks overdue.

Please do not hesitate to contact me if you have any queries or concerns.

Yours sincerely
Ben Harpwood
Information Governance Manager
University Hospitals Birmingham
Email: [email address]
Web: http://www.uhb.nhs.uk

Info & Quality - University Hospitals Birmingham NHS Foundation Trust

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Dear FOI,

Since this FOI request is now over 5 weeks overdue the statutory deadline I am going to refer the case to the ICO for investigation.

Yours sincerely,

Peter C. Bell

Peter C. Bell left an annotation ()

Complaint submitted to the ICO on 1 December 2020.

Peter C. Bell left an annotation ()

17 Dec 2020 ICO notified Trust that it had 10 working days to respond to the FOI request otherwise a decision notice requiring them to respond would be issed.

FOI, University Hospitals Birmingham NHS Foundation Trust

1 Attachment

Our reference: FOI 0985 2020/21

Dear Peter C. Bell,

Thank you for your request for information. The Trust's response is provided in the attached document. Please accept our apologies for the extended delay in providing our response.

UHB is one of the largest teaching hospital trusts in England, serving a regional, national and international population. It includes Birmingham Heartlands Hospital, the Queen Elizabeth Hospital Birmingham, Solihull Hospital and Community Services, Good Hope Hospital in Sutton Coldfield and Birmingham Chest Clinic. We also run a number of smaller satellite units, allowing people to be treated as close to home as possible. We see and treat more than 2.2 million people every year across our sites and our hospitals deliver more babies than anywhere else in Europe. We employ 20,000 staff and have an annual turnover of nearly £1.5 billion.

If you are unhappy with the service you have received in relation to your request and wish to request a review of our decision, you should email [email address] or write to the Information Governance Lead, Corporate Affairs, 3rd Floor, Nuffield House, Queen Elizabeth Hospital, Birmingham, B15 2GW

If you are not content with the outcome of your review, you may apply directly to the Information Commissioner for a decision. Generally, the ICO cannot make a decision unless you have exhausted the complaints procedure provided by our Trust. The Information Commissioner can be contacted at:

Information Commissioner's Office Wycliffe House Water Lane, Wilmslow, Cheshire SK9 5AF
Telephone: 08456 30 60 60 or 01625 54 57 45 or www.ico.org.uk

Kind regards,

FOI Officer

Information Governance Team
University Hospitals Birmingham
Email: [email address]

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Peter C. Bell left an annotation ()

It took a warning letter from the ICO to get this Trust to release information which they clearly had ready but were reluctant to release. Wonder if the Public Governors of this Trust will do their job and ask the Non-executive Directors to investigate why the Freedom of Information team broke the law in this way?